Michael Thompson
System Engineer at PrinterLogic- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hmong Full professional proficiency
Topline Score
Bio
Credentials
-
Commercial Driver License (CDL) CLASS A, HAZMAT, Tanker
Utah Drivers License DivisionOct, 2021- Nov, 2024 -
Forklift Usage Certification
Forklift Certification InstituteApr, 2021- Nov, 2024 -
Certified Insurance Consultant License (Life & Health), Individual
Utah State Department of InsuranceNov, 2018- Nov, 2024 -
Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
TransamericaJan, 2019- Nov, 2024
Experience
-
PrinterLogic
-
United States
-
Software Development
-
1 - 100 Employee
-
System Engineer
-
Apr 2022 - Present
• System Engineer on the professional services side guiding customers and helping them digest the product • Provide technical support for the PrinterLogic product and other technical questions • Work from Home in a remote position • Email customers daily and weekly to check in and assist with questions or issues they run into • In depth understanding of SalesForce, manage customer contracts in SalesForce daily and weekly • Face time customers with kick off meetings and on call technical support for PrinterLogic, printer software, and network issues • Provide an in-depth understanding of implementation processes and scope of work • Promote the PrinterLogic and Vasion products • Weekly direct management team meetings and whole system engineering team • Weekly one on one meetings with Supervisors, discuss customer issues and personal progress • Understand SB7 Story Brand and Radical Candor to ensure team synergy • Utilize and update Lattice for company, team, and personal goals • Record and digest trainings in WorkRamp
-
-
-
Utah Army National Guard
-
United States
-
Armed Forces
-
300 - 400 Employee
-
Signal Support System Specialist 25U
-
Nov 2020 - Present
• Required to pass background check and receive clearance for Secure Access Card • Perform duties of a 25U Signal Support Technician such as radio equipment checks and service, establish communications on various computer and radio equipment, encrypt equipment, access Classified Information and more. • Conduct inventory of Unit’s equipment, PMCS HUMMVs and vehicles and equipment • Assist in doing maintenance and or drive HUMV and Large Military Vehicles • Certified to give forklift training and various warehouse machines • Provide safety trainings and various topics presented on PowerPoints • Coordinate with different military bases upon requested materials or machinery • Trained regularly in Warrior Tasks & Battle Drills, Combat, Weapon cleaning and use • Contact military personnel for information on certain materials and instruction • Regularly sweep, mop, and clean warehouse and office • Assist other Units for inspections and labor • Trained to conduct basic maintenance on several Military machineries such as HUMVs, 2K & 10K Diesel Generators, and Military Diesel Forklifts. • Certified to drive large military semi-trucks hauling trailers, tankers, large equipment, etc.
-
-
-
Justice4Hire
-
Brigham City, Utah, United States
-
Business Owner
-
Sep 2012 - Present
• Make appearances to children’s birthdays and special events as requested character • Provide services such as story time, superhero training, birthday presents, and games • Exercise daily to stay in top physical condition for appearance and performance • Research character and know their quotes, traits, and motives to provide the best experience • Update costumes and purchase new products as characters develop or change • Specialized in character Spider-Man Insomniac PS4 – poses, physique, character, costume, etc. • Specialized in character Batman Arkham Knight – costume & armor, character, etc. • Traveled to many local cities in Utah from Logan, Brigham, Salt Lake, Provo, and even Salem, Utah. • Worn costumes while riding motorcycle for style and flare • Managed my own accounts, expenses, and company mileage
-
-
-
Maddox Ranch House
-
United States
-
Restaurants
-
1 - 100 Employee
-
Server
-
Jan 2020 - Present
• Certified “Serv Safe” – test and training program for food handling • Trained as a Busser then Food Runner in preparation to be a Server (Waiter) • Food Handlers Permit required – acquired from Bear River Health Department • Cleared tables, sanitized them, and then set clean dishes for the next reservation • Handled a few different cleaners and sanitizers for certain spills or jobs • Answered requests from nearby customers when servers were not present • Provided excellent service and delivered food in a timely manner to customers • Checked in on customers and made sure everything was to their liking • Learned the menu and various options offered at MADDOX • Understood the layout and operations of MADDOX as a whole and assisted with any department that was struggling such as booth & cafe
-
-
-
United States Army Reserve
-
United States
-
Armed Forces
-
700 & Above Employee
-
Motor Vehicle Operator
-
Apr 2018 - Apr 2022
• Required to pass background check and receive clearance for Secure Access Card • Perform duties of a Warehouseman and Motor Vehicle Operator • Certified to drive large military semi-trucks hauling trailers, tankers, large equipment, etc. • Receive incoming shipments scheduled for storage • Assist in doing maintenance and or drive HUMV and Large Military Vehicles • Certified to give forklift training and various warehouse machines • Handle shipping documents and record for proof of receiving • Perform Supply Technician duties upon request or leave of co-workers • Induct materials to storage and record locations on shelving • Charge Military Drop Parachute Systems and provide maintenance information • Inspect Military Drop Parachutes and report any sticking, wear or tear • Report any parachute system errors in charging or functioning • Coordinate with different military bases upon requested materials or machinery • Update inventory regularly and record incoming/outgoing shipments • Contact dispatch for outgoing shipments to arrange requested materials from higher up • Contact military personnel for information on certain materials and instruction • Regularly sweep, mop, and clean warehouse and office • Conduct daily forklift inspection and report issues to maintenance • Assist other nearby storage bays such as maintenance or medical bay upon request or need • Trained to use various warehouse cleaning equipment such as a sitting & standing floor scrubber • Trained to conduct basic maintenance on several Military machineries such as HUMVs, 2K & 10K Diesel Generators, and Military Diesel Forklifts.
-
-
-
Managed Wealth Financial
-
Financial Services
-
1 - 100 Employee
-
Insurance Agent
-
Oct 2018 - Apr 2020
We help families to invest and have a future secured financially. No family left behind. We help families to invest and have a future secured financially. No family left behind.
-
-
-
Lockheed Martin
-
United States
-
Defense and Space Manufacturing
-
700 & Above Employee
-
Receiving Supervisor
-
Sep 2017 - Apr 2018
-
-
-
Rotational Molding of Utah, Inc.
-
United States
-
Plastics Manufacturing
-
1 - 100 Employee
-
Plastics Engineer
-
Jun 2014 - Mar 2017
Worked really hard in the heat and got buff from the heavy equipment. This was my first Warehouse style job. I will always be grateful for what they taught me. Worked really hard in the heat and got buff from the heavy equipment. This was my first Warehouse style job. I will always be grateful for what they taught me.
-
-
-
Subway
-
Restaurants
-
700 & Above Employee
-
Sandwich Maker
-
Jul 2013 - Jun 2014
-
-
Education
-
BYU-Pathway Worldwide
Bachelor of Applied Science: Applied Technology, Information Technology -
MedCerts - Army Education Program
Network Plus, Information Technology -
MedCerts CompTia Network+
Network+, Information Technology