Experience

Deseret Mutual Benefit Administrators (DMBA)

• United States
• Financial Services
• 200 - 300 Employee

• Senior Accountant

  • Mar 2016 - Present

  Reconciliation & Financial Reporting, Payroll Reconciliation & Financial Reporting, Payroll



Harmons Grocery

• United States
• Retail
• 700 & Above Employee

• Assistant Grocery Manager

  • Nov 2015 - May 2016

  Oversee store, grocery, frozen & dairy department operations. Resolve store, customer, associate and departmental issues. Order products & maintain inventory. Ensure safety standards and Harmons policies are followed. Get stuff done!!!

• Lead Customer Service Manager

  • Mar 2012 - Nov 2015

  Manage daily operations and employees. Provide cashier support and friendly customer service in a fast paced retail environment. Quickly resolve all customer questions and issues. Train new associates and provide ongoing training focused on superior customer service. Write complex weekly employee schedule, uphold company policies, implement changes and order supplies. Work with other departments to improve the customer experience, product availability, and product selection. Cross trained in grocery and receiving. Show less

• Customer Service Cashier

  • May 2008 - Mar 2012

  Provided friendly customer service with great attention to details. Assisted customers with various needs throughout the store. Accurately and quickly total customer purchases while handling all forms of payment. Performed other tasks and assisted other departments as needed.



Rental Property, 4 Units

• Property Manager/ Owner

  • Jan 2007 - Feb 2015

  Property manager and owner of a 4 unit rental property located in Orem, Utah. Manage all aspects of rental property and property maintenance. Advertising, tenant screening, contract negotiation, business planning and budgeting, customer service, tenant issue resolution and many other surprises along the way. Property manager and owner of a 4 unit rental property located in Orem, Utah. Manage all aspects of rental property and property maintenance. Advertising, tenant screening, contract negotiation, business planning and budgeting, customer service, tenant issue resolution and many other surprises along the way.



Anderson Window Well Covers

• United States

• Installation Manager

  • Apr 2005 - May 2008

  Manage installation department; research and implement new / better processes for delivery and installation of products. Create training manual and processes; train new employees and provide ongoing training. Oversee quality control, provide customer service and solve warranty issues. Order materials and tools, maintain fleet vehicles, prepare delivery routes, and support employees as needed. Assist in home show and door to door sales. Manage installation department; research and implement new / better processes for delivery and installation of products. Create training manual and processes; train new employees and provide ongoing training. Oversee quality control, provide customer service and solve warranty issues. Order materials and tools, maintain fleet vehicles, prepare delivery routes, and support employees as needed. Assist in home show and door to door sales.



UVU Instant Info

• Peer Advisor

  • Aug 2004 - Dec 2005

  Provided excellent customer service and knowledge at information desks throughout UVU Campus and over the phone / email for students, parents and faculty; Team lead for other Peer Advisors. Provided excellent customer service and knowledge at information desks throughout UVU Campus and over the phone / email for students, parents and faculty; Team lead for other Peer Advisors.



Wasatch Pest Control / Precision Marketing

• Salesman

  • Mar 2003 - Sep 2004

  Door to door sales and marketing of pest control products and contracts; follow up phone sales and customer service. Supervise other sales team-members and provide support as needed. Door to door sales and marketing of pest control products and contracts; follow up phone sales and customer service. Supervise other sales team-members and provide support as needed.