Michael Tanti
International Customer Service Executive at GENERAL GENETICS CORPORATION- Claim this Profile
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Bio
Experience
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GENERAL GENETICS CORPORATION
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Biotechnology Research
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1 - 100 Employee
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International Customer Service Executive
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Aug 2007 - Present
Interaction with customers via a different number of channels, namely calls, emails, webchat, social media and any other new channel. Recommending type of DNA test suitable for particular situation . Providing technical support to customers and solving complex customer issues in a timely manner. Develop customer relationships and contribute to the ongoing development and improvement of the customer experience. Act as an ambassador for the company as first point of contact. Interaction with customers via a different number of channels, namely calls, emails, webchat, social media and any other new channel. Recommending type of DNA test suitable for particular situation . Providing technical support to customers and solving complex customer issues in a timely manner. Develop customer relationships and contribute to the ongoing development and improvement of the customer experience. Act as an ambassador for the company as first point of contact.
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