Experience

FERGUSON WATERWORKS

• Columbus, Ohio Area

• Integration Specialist

  • Oct 2017 - Present

  AMI/AMR Integration Specialist. Work in Ferguson Meter & Automation Group in 5-state area in the Midwest. AMI/AMR Integration Specialist. Work in Ferguson Meter & Automation Group in 5-state area in the Midwest.



HD Supply Waterworks

• Technical Solution Strategist

  • Feb 2010 - Sep 2017

  California Meter Group. Software and AMR/AMI training specialist.- Implementation of Meter AMR Systems- Training/Troubleshooting of Meter AMR Systems- Worked onsite at over 60 customer sites- Designed barcode application to expedite/simplify programming/tracking of meters for branches/customers

• Marketing Specialist

  • Mar 2008 - Feb 2010

  Provided Nationwide support to over 200 WW branches for:- Customer Web-based access- Both customer/internal Estimating program- Field PC Support- Worked onsite with over 75 branches in 19 states- Worked onsite with over 170 businesses



HD Supply

• United States
• Wholesale
• 700 & Above Employee

• Relationship Manager

  • Sep 2001 - Mar 2008

  • Designed CD Catalog for use by inside sales and customers – reduced costs to branches by hundreds each month while adding tremendous value to both customers and vendors• Saved supported branches $3000-5000 each month by designing specialized reports and using technology to streamline operations and cut waste• Increased efficiency of sales reps by loading critical sales data on PDA’s. By using 3rd party applications and some custom formatting, sales reps were armed with critical info that could help close a sale or prevent a return visit or call• Used presentations effectively where the desired result was motivating the audience to take actionFormerly Hughes Supply then was purchased by HD Supply. Show less

• PC & Technical Support Specialist

  • Jul 1995 - Sep 2001

  - System Support- PC Support- Phone System Support- Command-line access to AS/400 system, including writing queries and producing reports for field- Tripled on-line sales the first year. Recurring revenue each year thereafter- Increased sales by $1,000,000 in the second year by designing and implementing a PC-based price book and parts lookup application for customer use. Increased sales each year thereafterInitially The Treaty Company then purchased by Hughes Supply Show less