Experience

Norton Norris

• United States
• Education Administration Programs
• 1 - 100 Employee

• National Director of Training and Development

  • Apr 2022 - Present

  As leaders in higher education admissions solutions, we know it is important to invest in proper training. Not only can training affect your bottom line, but it can help your team work together and boost morale. At Nn we pride ourselves on providing you with several training options, including virtual options. We approach admissions training and marketing solutions head on, giving colleges and universities the expertise to exceed goals. We embrace “appreciative inquiry” and seek to understand what is working first. But we also know that even the best solutions fail if an organization can’t manage the implemented changes. Using this as a guiding principle, we understand that our true task isn’t limited to knowing what to do for your school/college but rather understanding your institution’s culture. Show less



Carew International

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Facilitator

  • Oct 2020 - Apr 2022

  Carew International offers an in-depth, energetic and progressive approach to leadership development with training programs that address assessment, evaluation, motivation, coaching, problem-solving and performance counseling. In addition, all of our seminars provide a participatory and engaging experience. Using a variety of learning strategies, Carew workshops include a combination of high-energy lectures, group exercises and discussions, role-plays, hands-on projects and a host of dynamic events that create an impactful and memorable experience. Each of our programs is designed to transform managers into leaders, with proven tools and methods for maximizing sales force effectiveness, elevating the potential of every team member and creating an environment for success. The result will be an energized team working in alignment to achieve your organization’s goals. ‍When it comes to selecting a sales training program, you have many options. What differentiates Carew International? Our professional sales training programs go far beyond the transfer of information, addressing core competencies in both functional and interpersonal skills. We believe that only when an organization successfully changes the behavior of its people can it expect to improve its overall performance. That’s why Carew sales training drives significant improvement in sales force performance by addressing the selling skills, communications practices and professional attitude of every individual who participates. Show less



The Franchise Consulting Company

• United States
• Financial Services
• 1 - 100 Employee

• Professional Consultant

  • Jul 2020 - Apr 2022

  We Are The World's Leading Franchise Experts FCC operates as a single united team with hundreds of franchise companies around the world to give our clients the highest quality advice possible. I assist clients (at no charge to them ) structure a franchise strategy based on the uniqueness of their situation and what they find most compelling as to brand, culture and operating models in order to attain their goals. I am with you every step of the way and will help you navigate through the complexities of modern franchising. The end results are sustainable goals that meet your needs and ensure you avoid costly complications. If you have ever considered small business ownership, we should connect. Show less



Stiglich Sports Training Academy ( S.S.T. Academy )

• Tampa/St. Petersburg, Florida Area

• CEO / Founder

  • Jan 2016 - Dec 2020

  Stiglich Sports Training Academy ( S.S.T. Academy) is a developmental organization that specializes in what is called the "triple threat". Many basketball fans will recognize this as a basic stance young "hoopsters" learn their first day of camp. Rest easy, this is still very much alive in my training, but I have a different interpretation that will "assist" them. As a former athlete and business leader, I have always marveled at the parallels between the locker room and the board room. Additionally, I have taken the very lessons and principles learned on the court and successfully "transitioned" them in the business world. The 'triple threat" I believe will "net" success, even as the game and business world evolve, are: Leadership: " the action of leading, guiding, directing, influencing a group of people" A quality sought after by coaches and CEO's alike. Fundamentals: " serving as a basis, supporting existence or structure" The essential ingredients to a solid foundation in business and athletics. Execution: "the carrying out or putting into effect of a plan, or course of action" The time when fundamentally prepared, confident leaders shine. S.S.T. Academy focuses intensely on the "triple threat", and will "weave" these teachings into every interaction with the athlete. You all have heard the statistics, or chances, of someone "going to the show".....and so have I. Which is why I have "full court pressed" the areas that will prove beneficial no matter what path the individual chooses. Show less



Cortiva Institute

• United States
• Higher Education
• 1 - 100 Employee

• Senior Vice President of Admissions / Campus Operations

  • Feb 2018 - Jan 2020

  Cortiva Institute is among the largest health and wellness schools in the country with a focus on graduating licensed massage therapy and skin care professionals for placement in a $3 trillion healthcare industry. Cotiva is dedicated to providing employers with dedicated wellness professionals who will provide best in class customer service to their clients. With an alumni network of over 100,000 strong, Cortiva prepares more Licensed Massage Therapists and Estheticians than any other institution. The value proposition for the student / employer remains strong, the growth is fueled by talented, caring therapists and estheticians, and an increased demand in the health and wellness industry. Responsible for all aspects of new student acquisition, and campus operations at all nationwide Cortiva locations. As a senior leader, my scope ranges from new student acquisition to delivering on the promise at graduation; with a strong emphasis on compliance and creating a magical experience in the classroom. One of the stalwarts of our commitment to the students comes alive with our industry partnerships. We have strong strategic alliances with Hand and Stone, Massage Envy, and Elements. The beauty, health, and wellness industry is positioned for strong growth, and Cortiva is strategically poised to assist in closing the skills gap. Show less



Zenith Education Group

• United States
• Education Administration Programs
• 100 - 200 Employee

• Senior Vice President of Operations, Ground Schools, Zenith Education Group

  • Mar 2015 - Jan 2016

  Created a culture that fostered open communication, innovation, and rewarded individuals for working together in achieving excellence. Ultimately yielding an environment where leaders felt a sense of pride, loyalty, and belonging. Provided strategic, operational, sales leadership, and acted as an advocate to facilitate / spearhead the achievement of organizational growth objectives to 53 ground locations, 21 direct reports, and 1,600 employees nationwide. Challenged senior team and local level leaders to devise the most optimal way to achieve organizational objectives, fostered innovative thinking, and abstract ideas that significantly improved retention, employee engagement and reduced annualized turnover to an industry leading 20%.Demonstrated the core value of collaboration by taking actions that are visible throughout the organization and are aligned with a servant leadership philosophy. Combined approaches and ideas from different functional work groups, realized connections and interrelationships that weren't originally obvious, and shared those new approached with others to promote knowledge exchange and boundary-breaking results. Demonstrated the keen ability to keep top of mind the organization's longer term vision and "big picture" when dealing with tactical and shorter term issues. Thus allowing for others to view situations differently, modify their assumptions, and arrive at innovative ways of achieving successful and compliant business outcomes. Communicated clear / challenging operational objectives for leaders and relentlessly pursued them with enthusiasm and positive energy. Regularly communicated (listened and responded) broadly across the organization to ensure all employees were aware of progress leveraged against key departmental / company initiatives and ensured expectations were well managed. Additionally, was extremely approachable, highly visible, and fostered connectivity throughout the organization. Show less

• Leadership Consultant

  • Feb 2015 - Mar 2015

  Consulted and partnered closely with new leadership team and all relevant stakeholders to create, communicate, and execute long and short term corporate objectives, as we transitioned the organization from for profit to non - profit. Advised newly appointed CEO, COO, CFO, and CMO on strategic vision based on analysis of organization, leadership, market dynamics, leading and lagging indicators in the sector, and on the relationships among these factors. Mentored leadership team to detect internal and external trends / shifts that ultimately impacted the future strategic decisions of the organization. Counseled the COO and CEO on effective contingency plans ensure organization and employees remained agile, empowered, informed, and appreciated during the transition. Functioned as a trusted advisor to CEO, COO, CFO, and CMO as we evaluated the opportunities and risks of potential business plans and adjusted, redefined, or eliminated strategies to mirror the new business reality. Collaborated with executive team and project managers on approaches from inside and outside the organization that promoted cross functional knowledge exchange and innovation. Challenged new leadership team to explore a myriad of business solutions, supported them in arriving at a leading edge approach that engendered a long term systemic competitive advantage. Advised ELT to seek out opportunities to create and sustain long term relationships / partnerships with industry experts whose ideas are most relevant to our core business and values. Conceptualized a diverse amount of business data into a concise framework that assisted senior leaders in formulating the appropriate strategic direction. Partnered closely with COO and CEO to reframe challenges and issues in an effort to demonstrate how meaningful they were to the local level, and how significant the impact on the emotional health of the organization. Show less

• Division President, Everest East and WyoTech

  • Aug 2011 - Feb 2015

  Partnered with all leaders at the Campus Support Center to research, analyze, and develop long and short term compliant business strategies that directly supported the organization's mission of "Changing Student Lives". Reviewed, analyzed, and developed continuous improvements in people, process, and technology for the optimization of organizational performance.Collaborated future initiatives cross-functionally ( i.e. Marketing, Information Technology, Academics, Finance, Human Resources, Organizational Development, and Career Services) in an effort to gain alignment and optimize efficiencies.Aligned systems and processes to encourage performance improvement, such as linking rewards, recognition, and promotional opportunities directly to performance. Coordinated, implemented, and executed strategic operating plans through subordinate leadership team in accordance with all federal, state, and local regulations. Envisioned future requirements and scenarios, partnered with corporate human resources leaders, and proactively moved organization forward in developing and implementing improved talent management process.Partnered / collaborated with CMO and COO to provide insight on advertising campaign, lead flow, and upcoming budget assumptions. Additionally, constantly evaluated admissions process and procedures to ensure full compliance to company standards.Managed both performance against established company objectives (i.e. operational results ) and performance relative to how results were achieved (i.e. leadership skills of subordinates ). Envisioned future leadership, operational requirements, and scenarios, then proactively moved the organization forward in developing and implementing actionable strategic and tactical plans. Implemented, sometimes unpopular, action plan based on core values of the organization even when there were potentially significant cost or risks involved, always keeping integrity at the forefront. Show less



WyoTech

• United States
• Education Management
• 100 - 200 Employee

• Division Vice President Admissions, Everest East WyoTech

  • Feb 2008 - Aug 2011

  Accountable for leading all admissions activities in the division by developing a recruitment strategy to attract the most dynamic, knowledgeable, energetic, and compliant senior leaders. Managed annual admissions budget requirements through subordinate leadership teams, and served as an integral member of the divisions executive team. Demonstrated exemplary leadership, teamwork skills, positive energy, and accountability to core company values, all while delivering best in class customer service to both internal and external customers. Ensured that all marketing, recruitment, and enrollment activities were in accordance with company, federal, state, and local accreditation guidelines. Led the division by providing leadership, guidance, and direction to regional and local level teams. Ensured that all training and development needs of admissions staff were met (including partnering for performance trainings). Mentored and coached 600 indirect reports to foster the skills necessary to support their professional development and career progression by evaluating their performance and providing feedback. Provided feedback to individuals and teams based on customer interactions in a effort to gain a more positive customer experience. Operated as a consistent predictable leader who remained calm in challenging times, thus allowing teams to prioritize and execute the operating plan. Created and branded a nationwide campaign to align division, gain trust, and realistically appraise others performance. The program quickly became the foundation for all training activities within the division. Show less