Experience

Brown Integrated Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Vice President Client Services

  • Sep 2019 - Present

  • Primary responsibility for the commercialization of warehouse contracts, real estate leases and material handing agreements. Provide ongoing support/auditing to ensure compliance. • Support sales and operations in developing robust solution offerings and provide final vetting of pricing proposals for new business/existing contract renewals• Promote cross-departmental engagement by leading key communication initiatives including weekly sync meetings, a monthly safety review board and an annual strategic planning session.• Led strategic initiative between logistics group and shared services to analyze processes and develop standardized onboarding template for new warehouse associates.• Provide strategic direction and bench strength development across our nationwide network of contract and multi-client warehouse facilities.• Continually drive a positive work environment, rooted in our core values (S.E.R.V.E.) Show less

• Director of Client Services

  • Sep 2018 - Sep 2019

  • Developed Strategic Account Plans to enhance partnerships and cultivate new/organic growth• Created SharePoint site for warehousing division to consolidate critical operational, legal, safety and sales information in central location• Established profitability-by-account tool for multi-client warehouse locations to improve P&L• Implemented standardized performance evaluation program for exempt associates



Kenco Group

• United States
• Truck Transportation
• 700 & Above Employee

• Client Services Manager

  • Nov 2013 - Sep 2018

  • Served as corporate liaison for the nearly 65 customers and 12 facilities (across 6 states) within the Multi Client Solutions network which saw top-line revenue increase $19M to $33M between 2013 - 2018• Drove customer business reviews, strategic account planning and onboarding new business• Executed 14 contract renewals (minimum 1 yr. terms) totaling ~ $26M in revenue • Managed IT Project Tracker for Multi-Client Network which included collaborating with customers, site management and IT personnel to develop Statements of Work • Developed and manage Network Communication Program for the ~200 associates across the Multi-Client Network Show less

• General Manager

  • Nov 2011 - Nov 2013

  • Day-to-day administrative, financial and operational leadership of multi-client warehouses, with 60+ customers and $3.5 million annual budget• Drove sustainability initiatives which included electronic invoicing, establishing 5S standards and introducing recycling program which netted 3.5 tons in 2012• 0 lost-time incidents• Twice awarded Recognition of High Achievement – Superior Rating by external auditor

• Transportation Manager

  • Nov 2010 - Nov 2011

  • Accountability for team of local and OTR drivers, assets and brokerage services• Daily driver delivery routing, Hours of Service reconciliation, DVIR review & PO Log• Developed a daily Trip Revenue tracking program that drove Transportation P&L • Fleet Safety Coordinator with responsibility for DOT, CMV & FMSCA training & compliance for all drivers, assets and brokerage services for 3 facilities.



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Enrollment Counselor

  • Jan 2009 - Nov 2010

  • Recruited students for graduate and undergraduate programs in business & technology • Provided guidance regarding admission requirements, university policies and financial aid • Developed academic plans, course calendars and collected tuition and fees • Recruited students for graduate and undergraduate programs in business & technology • Provided guidance regarding admission requirements, university policies and financial aid • Developed academic plans, course calendars and collected tuition and fees



Simplx Security

• Security and Investigations
• 1 - 100 Employee

• Operations Manager

  • Jan 2008 - Dec 2008

  • Partnered with company founder on startup of business operations in Ft. Wayne, IN • Directly responsible for developing and implementing company policies and procedures- employee handbook, compensation agreements and credit card payment processing • Collaborated on branding and marketing initiatives, including: design of company logo, development of content for website and initiation of accreditation process with local branch of Better Business Bureau • Led onboarding of Simplx into the authorized dealer network of industry-leading security provider and coordinated weekly purchase of alarm contracts. www.simplxsecurity.com Show less