Experience

RE/MAX Platinum

• System Administrator



Select Title Company

• Real Estate
• 1 - 100 Employee

• System Administrator

  • Jan 2019 - Present

  • Software admin in multiple software programs. • Hardware technician setting up networks, to office equipment. • Working alongside with multiple departments, agents, and clients. • Working with multiple vendors from software to hardware. • Setting up programs, purchasing programs, maintaining programs. • Setting up electronical hardware, purchasing hardware, Maintaining equipment. • Maintaining database systems. • Tracking software/ hardware issues, solving to completion. • Working with ZOHO ticketing system. Show less



Michigan United Mortgage, LLC

• United States
• Banking
• 1 - 100 Employee

• System Network Administrator

  • Jan 2019 - Present

  • Software admin in multiple software programs. • Hardware technician setting up networks, to office equipment. • Working alongside with multiple departments, agents, and clients. • Working with multiple vendors from software to hardware. • Setting up programs, purchasing programs, maintaining programs. • Setting up electronical hardware, purchasing hardware, Maintaining equipment. • Maintaining database systems. • Tracking software/ hardware issues, solving to completion. • Working with ZOHO ticketing system. Show less



Stefanini

• Southfield, Michigan, United States

• Sr. Service Desk Specialist

  • Jul 2018 - Present

  • Provides professional end-user support via telephone and email • Provides Mentorship to other Service Desk Specialists • Provide restorative or maintenance actions to resolve end-user problems • Responds tend-user problems based on standard procedures • Track incidents and calls • Entering data into the database timely and accurately • Provides professional end-user support via telephone and email • Provides Mentorship to other Service Desk Specialists • Provide restorative or maintenance actions to resolve end-user problems • Responds tend-user problems based on standard procedures • Track incidents and calls • Entering data into the database timely and accurately