Experience

OncoHealth

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Solution Architect

  • Oct 2023 - Present



Arnica

• United States
• Computer and Network Security
• 1 - 100 Employee

• Principal Technical Product Manager

  • Mar 2022 - Oct 2023

  ▪︎ Capture, refine, and prioritize customer and internal requirements for a novel software supply chain security product that produce actionable static application security testing (SAST), software composition analysis (SCA), infrastructure as code (IaC), reputation, secret, license and permission based findings ▪︎ Perform manual and automated testing to replicate a variety of real world scenarios like the introduction of a vulnerable package, code vulnerability, or secret within GitHub, Azure Devops and Bitbucket ▪︎ Coordinate releases including tracking of associated features / functionality, testing assignments & results and the creation & merging of a release branch ▪︎ Create and iterate on UI prototypes for a variety of workflows in Figma ▪︎ Implement multiple web analytics tools across our platform, including enriching each with server-side events/metadata Show less



OncoHealth

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Technical Program Manager

  • May 2020 - Mar 2022

  ▪︎ Led requirements and standardized success metrics for the implementation of NLP based document categorization & fact extraction, including identifying refinements in our data model & data collection to improve training data quality ▪︎ Translated key data science concepts to the core engineering team (ex: what steps are involved in pre-processing; what is stemming vs. lemmatization and how can it impact search results) ▪︎ Maintained API / technical documentation for active & previous projects and provided training for team members interacting with those features ▪︎ Documented and oversaw the overhaul of a workflow based compliance deadline system with a high degree of variability across state, insurance provider and plan type ▪︎ Coordinated Agile meetings and served as the scrum master for 2 different teams / pods. Show less



Kabbage from American Express

• United States
• Financial Services
• 1 - 100 Employee

• Principal Technical Product Manager (Web Analytics) - Marketing

  • Nov 2019 - May 2020

  ▪︎ Enforced data governance principles across multiple tools to create cohesive, consistent, and accessible data while ensuring we respect PII standards (GDPR; CCPA; etc.) by partnering with Legal & Policy, Security, Data Platform, Engineering and the wider Product team▪︎ Led the implementation of a global web analytics framework across Web and Mobile Apps, allowing for quick deployment of new events (ex: site search, loans taken, applications) & properties (ex: marketing attribution parameters, types of loans, product type) facilitating tracking of new & previously untracked features (ex: new payments product)▪︎ Led the ongoing refactoring of marketing attribution across all of Kabbage to incorporate all customer touchpoints, providing a more accurate picture of where a customer came from and what touchpoints most influenced them▪︎ Created specs for the engineering team to ensure product managers could properly measure new / existing features Show less

• Sr. Technical Product Manager - Data Insights

  • Jan 2019 - Nov 2019

  ▪︎ Worked closely with Policy & Information Security teams to ensure compliance with current and future privacy laws and drafted / formalized data governance components▪︎ Leveraged FEMA, NOAA and other GIS data sources to estimate potential impact of natural disasters using windspeed, rainfall, fire perimeters and other highly granular datasets and provided status updates for major storms▪︎ Created ETL scripts to normalize GIS data for use by reporting team▪︎ Inventoried, aligned and reinstrumented web analytics tools (ex: Heap, Google Analytics, FullStory, Tealium) to ensure consistent data across platforms & apps Show less

• Technical Product Manager - Data Platform

  • Aug 2017 - Jan 2019

  ▪︎ Implemented and managed JIRA project for data platform team (story writing, grooming, prioritization & commitment)▪︎ Gathered requirements and prioritized use cases that leveraged our data platform, including sequencing which infrastructure should be built out first (ex: Graph DB vs. Time Series DB vs. Document DB)▪︎ Drafted and shared documentation of our infrastructure and basic sample queries for specialized systems including how to query equivalently across each system (ex: Arango AQL vs. SQL)▪︎ Provided regular status updates during our transition to our new data platform Show less



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Online Product Manager - Localization & Personalization

  • Jun 2015 - Aug 2017

  ▪︎ Defined business requirements to improve accuracy & retention of location by refactoring the geolocation implementation across the site and creating a self-improving feedback loop to improve the initial guess of location▪︎ Pitched major location based enhancements (ex: plant recommendations by pairing soil, historical and current weather with plant information; leveraging other government GIS datasets for granular personalization by location)▪︎ Identified key problem areas with our use of geospatial data and provided methodologies to correct them (ex: straight line distance vs. routing distance for delivery from store; YoY performance pay tied to zip codes assumed to be static)▪︎ Served as SME for location, spatial analysis, segmentation by location, and location based attributes while providing map based visualizations to document and explain geo-spacial problems using a variety of tools including GIS, Tableau, Big Query and Teradata Show less

• Product Management Analyst

  • Apr 2014 - Jun 2015

  ▪︎ Tracked & provided impact assessments for system outages, investigated anomalous metrics (ex: spike in coupon redemptions, sudden decrease in site visitors) and reviewed customer feedback across the site▪︎ Planed for and served as liaison for the product management team during the holiday season▪︎ Monitored, automated, and delivered daily and weekly dashboards representing the company’s current online status to the entire product & online team.



UIU Link

• United States
• E-learning
• 1 - 100 Employee

• Product Manager

  • Dec 2012 - Nov 2013

  ▪︎ Implemented & maintained communication systems, such as video conferencing, distance education platforms, mobile devices, and email ▪︎ Established & maintained technology & security standards across the organization ▪︎ Screened & coordinated with beta test participants, tracked their progress, and aggregated feedback & concerns later delivered to the senior management team ▪︎ Provided distance education consultation services to UIU Link clients addressing how best to transition from a live environment to a hybrid or fully online environment without sacrificing brand image and existing classroom quality ▪︎ Aided in the selection and management of the web development team (monitored team progress; reviewed and approve proposed development releases; delivered reports to senior management) ▪︎ Developed and managed a social media campaign for UIU Link, including monitoring and providing web analytics reports Show less



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Instructional Designer

  • Jun 2009 - Nov 2012

  ▪︎ Participated in distance education platform testing. Reported bugs / issues to senior support personnel ▪︎ Provided training and technical support for faculty and staff of the organization, including augmenting those capabilities by recruiting and managing additional IT support staff ▪︎ Implemented and maintained software & communication systems (video conferencing, distance education platforms, mobile devices, and email) ▪︎ Developed and maintained the organization’s webpage and domain Show less