Experience

NPI

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Regional Field Engineer

  • Apr 2014 - Present

  Regional Field Engineer for the Northeastern United States NPI has been designing leading-edge mail sorters for over 35 years, with over 1,000 machines installed worldwide. NPI sets the standard for affordable, high quality, low maintenance machines, while meeting the highest expectations in automated mail sorting with the industry’s most compact design. Our exclusive technology can be configured into a number of modular designs to meet specific customer requirements for labor, floor space and cost. NPI sorters are also equipped with the most advanced software-based readers in the industry: our Electrovision OCR and Omni-Directional BCR run with off the-shelf hardware using the latest Pentium processors. New technology upgrades for these readers are both inexpensive and as easy to install as loading a disk. Show less



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• District Solutions Service Manager

  • Jan 2012 - May 2013

  District Solutions Service Manager for PA/MD/NY/DE For more than 150 years, Diebold, Incorporated, has brought together a combination of innovation, expertise and quality service to become a global leader in providing integrated self-service solutions, security systems and services. We’re all about securing confidence through purposeful innovations that drive financial experiences globally. District Solutions Service Manager for PA/MD/NY/DE For more than 150 years, Diebold, Incorporated, has brought together a combination of innovation, expertise and quality service to become a global leader in providing integrated self-service solutions, security systems and services. We’re all about securing confidence through purposeful innovations that drive financial experiences globally.



Wincor Nixdorf

• Austin, TX

• Area Service Manager

  • Jul 2010 - Dec 2011

  Area Service Manager for Pennsylvania As the global leader in advanced and innovative cash handling technologies, we provide hardware, software, services, maintenance and consulting solutions to many of the world's top banks and retailers. With German engineered and built components widely considered best-in-class, the world’s most popular multi-vendor software, and a responsive coast-to-coast service network that is second to none, Wincor Nixdorf is the logical choice when you are preparing to orchestrate your next technology move... Show less



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Territory Service Manager

  • Dec 2006 - Jul 2010

  Territory Service Manager for NE PennsylvaniaAt NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and how we’ve become the world leader in consumer transaction technologies.

• Senior Field Engineer

  • Oct 1994 - Dec 2006

  NCR Field Service Technician- associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer s satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform Tier II/III work on products and services of medium-high complexity. Tier II/III products include large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocol. Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support. Show less