Experience

National Capital Area Council, Boy Scouts of America

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Camping & Program Director - Camp William B. Snyder

  • Mar 2017 - Present



Hometown Learning Centers®

• United States
• Education Administration Programs
• 1 - 100 Employee

• Center Director

  • Oct 2015 - Jan 2017



Ameritech Construction

• Stores & Events Sales Manager

  • Jul 2014 - Oct 2015

  • Manage sales & marketing teams at nine BJ’s Wholesale Club Home Improvement Kiosks across the greater DC Metro Area. Responsible for forecasting and ensuring production and sales quotas while meeting strict budgetary guidelines. • Manage sales & marketing teams at special events – more than 100 to date – across the DC Metro area. Responsible for maximizing the ROI of event programs by securing vendor relationships, negotiating contracts, creating a yearly event calendar, researching future events to help assure their success, and developing event sales teams. • Responsible for scheduling in excess of 2,000 staff-hours monthly in order to meet sales quotas.• Responsible for selected HR duties, including recruiting, interviewing, hiring and training of sales staff and field management personnel, developing ad copy, coordinating with internal and external recruiters, and working recruitment events.• Conduct regular sales meetings and training sessions with new and existing staff to further develop sales skills, introduce new product lines, and boost department morale and productivity. • Track performance metrics to determine the most effective staffing strategies for store and event programs toward ensuring maximum daily, weekly, and monthly yields.• Provide reports to both internal and external clients of sales metrics, including activity measurements, lead volume, closing percentage, conversion rate, average sale volume, sales by locations, sales by product type, sales by lead type, customer acquisition cost, and forecasts vs. actual results vs. budgets.



Capital Remodeling, Inc.

• United States
• Consumer Services
• 1 - 100 Employee

• Corporate Marketing Manager

  • 2009 - 2014

  • Managed 75 employees (one call center and four regional canvassing teams) producing over $10M in annual sales of home-remodeling products and services; managed direct-mail, email, social media (Facebook, Twitter) and website marketing efforts.• Doubled call-center output and sales during first year, resulting in promotion to Corporate Marketing Manager.• Supervised and executed selected HR functions: recruiting, interviewing, and training of staff and management; tracking performance metrics; conducting training sessions to increase productivity.• Developed cold lead scripts and techniques for marketing teams for both call center and field use; ensured compliance with all FCC/FTC regulations and local ordinances regarding solicitation.• Implemented new systems to maximize productivity and profitability: a cloud-based Dialer system, GPS tracking/monitoring of canvassers, database logging of marketing/consumer data, and IT upgrades. • Managed client relations, including addendum contracts, financing paperwork, and other matters. Managed appointment calendar for seven regional offices to ensure optimal customer contact.• Tracked performance metrics to determine the most effective calling strategies for all calling campaigns and development of an internal lead database.



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• Marketing Manager

  • 2005 - 2008

  • Recruited, interviewed, and trained new staff to ensure successful sales department support.• Assisted new agents by contacting prospective clients, providing qualified leads to increase their sales rate and ability to maintain their initial two-year Farmers Insurance subsidy. • Developed specialized scripts and methodologies to maximize lead-conversion rate.• Gained working knowledge of business and individual insurance policies.• Utilized Hanes Directory and other sources to identify qualified, high-potential candidates for agent contact.



Accounting Resources, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Business Development Associate

  • 2007 - 2007

  • Conducted focused research for identifying and contacting accounting upper management in potential client firms. Maintained and routinely updated the company database of potential clients.• Performed sales calls and participated in meetings with Account Managers and CFOs to present company capabilities and propose mutually beneficial relationships toward meeting current and future high-quality employment needs of potential clients.• HR duties: recruited and interviewed applicants to expand pool of candidates available for client selection. • Negotiated contracts detailing employment terms, including length, fulfillment costs, temp pay rates, etc.