Experience

Brook Street

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Case Officer

  • Jan 2022 - Present



Hull Culture and Leisure Ltd

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Assistant

  • Jan 2018 - Present

  As part of a small team I work to provide visitors with accurate, timely information, primarily about Hull Theatres. As part of a small team I work to provide visitors with accurate, timely information, primarily about Hull Theatres.



Halfords

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Aug 2017 - Jan 2018

  Working as part of a team to provide a first-class customer experience to clients in need of assistance with small vehicle maintenance issues e.g. wiper, bulb or battery fitting. Working as part of a team to provide a first-class customer experience to clients in need of assistance with small vehicle maintenance issues e.g. wiper, bulb or battery fitting.



TransPennine Express

• United Kingdom
• Transportation/Trucking/Railroad
• 300 - 400 Employee

• Customer Service Advisor/Shift Supervisor

  • Jun 2005 - Jul 2017

  At First Transpennine Express as I worked as part of a large team and autonomously, to ensure the smooth operation of the service from assisting customers on the platform to advising of travel disruptions. At First Transpennine Express as I worked as part of a large team and autonomously, to ensure the smooth operation of the service from assisting customers on the platform to advising of travel disruptions.



Greggs

• Food & Beverages
• 700 & Above Employee

• Manager

  • Mar 2004 - Jun 2005

  As a manger I was responsible for staff costs, shrinkage, stock control and ensuring all KPIs were available throughout the day. As a manger I was responsible for staff costs, shrinkage, stock control and ensuring all KPIs were available throughout the day.



The Deep

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Customer Service Officer

  • Aug 2003 - Feb 2004

  As part of the marketing team I assessed data as to where people came from to visit the location geographically which helped to target future marketing campaigns, in addition to replying to issues or concerns members of the public had, producing reports to members of the board, and working within the Visitor Attraction Team. As part of the marketing team I assessed data as to where people came from to visit the location geographically which helped to target future marketing campaigns, in addition to replying to issues or concerns members of the public had, producing reports to members of the board, and working within the Visitor Attraction Team.



Disneyland Paris

• France
• Entertainment Providers
• 700 & Above Employee

• Duty Cast Member

  • Sep 2001 - Feb 2003

  As a Duty Cast Member I was responsible for over 20 staff, increasing sales of the confectionery department by 5%, producing daily Cast Member/Employee rostas. As a Duty Cast Member I was responsible for over 20 staff, increasing sales of the confectionery department by 5%, producing daily Cast Member/Employee rostas.