Experience

Philadelphia Parking Authority

• United States
• Government Administration
• 200 - 300 Employee

• Deputy Manager

  • Jun 2022 - Present

• Administrative Officer

  • Jan 2018 - Present

  • Manage and review queue count including daily plan preparation, coordination and execution• Communicate with citizen on a daily basis to ensure all questions, concerns, and needs are addressed and done so in a timely manner• Review and correct citation status• Coordinate with vendors to ensure smooth process• Manage high volume of mail and email correspondence• Approve and process various payments and refunds as needed• Develop quarterly and yearly reports highlighting metrics and successes of department Show less

• Account Clerk

  • Apr 2016 - Jan 2018

  Issue and review all Red Light Camera violations that come into our system. In addition I also complete and transfer of liabilities that I received weekly.

• Airport Operations Supervisor

  • Mar 2012 - Apr 2016

  • Ensure all personnel are adhering to their duties and responsibilities• Assist citizens traveling with any issues they may possibly encounter and strive to ensure they are completely satisfied• Coordinate with outside contractors and vendors to ensure all ongoing projects were completed without disruption to citizens traveling. • Inspect Electronic Terminals to ensure they were properly working and if needed perform routine maintenance and addressed any problems. • Performed other job duties as directed by the Deputy Director, and Director of Airport Operations. Show less



Famous Dave's of America

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Manager

  • Jul 2006 - Mar 2012

  • Developed various reports to highlight weekly, monthly and annual revenues and expenses • Orchestrated daily restaurant operations • Maximized customer satisfaction by delivering and ensuring superior service • Managed staff performance and worked to improve productivity • Responded and managed customer concerns • Coordinated the purchasing various restaurant supplies • Developed various reports to highlight weekly, monthly and annual revenues and expenses • Orchestrated daily restaurant operations • Maximized customer satisfaction by delivering and ensuring superior service • Managed staff performance and worked to improve productivity • Responded and managed customer concerns • Coordinated the purchasing various restaurant supplies