Experience

Unified Network Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• President

  • Sep 2016 - Present

  Houston We deliver solutions that streamline and simplify your businesses.. We partner with world-class providers to deliver cloud based services including contact center, unified communications, cyber / physical security, network/SD-WAN, and managed IT as a service.



The Mission Of Yahweh

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Chariman of the Board

  • May 2021 - Present

  Houston, Texas Area The Mission of Yahweh offers many life-changing programs focused on ending the cycle of homelessness and dependency. The Mission of Yahweh operates a faith based shelter that empowers, enriches and restores the lives of homeless women and children and provides outreach services to low-income communities.

• Chair - Technology and Facilities Committee

  • Apr 2017 - May 2021

  The Mission of Yahweh offers many life-changing programs focused on ending the cycle of homelessness and dependency. The Mission of Yahweh operates a faith based shelter that empowers, enriches and restores the lives of homeless women and children and provides outreach services to low-income communities.



Co-nexus

• United States
• Telecommunications
• 1 - 100 Employee

• President

  • Aug 2009 - Sep 2016

  Houston, Texas Area Responsible for overall leadership, development and growth. Develop long term strategic vision of company, execution of overall team leadership, grow new business relationships, improve operational efficiency and manage day to day P&L activities of business.

• Vice President - Sales and Marketing

  • Apr 2004 - Aug 2009

  Houston, Texas Area Drive sales growth including client base, greenfield opportunities and strategic national / global clients. Responsible for recruiting, hiring and training of sales and business development teams. Develop marketing plans and sales metrics to ensure success.



CXM

• Israel
• Advertising Services
• 1 - 100 Employee

• President

  • Aug 2009 - Sep 2016

  Houston, Texas Area At CXM, we created a contact center software suite designed to create the best possible customer experience with every interaction. We believe the best way to improve customer experience is through improving agent skills. With an automated system of performance evaluation, coaching and eLearning CXM created the most efficient and user-friendly way to grow agent skills. The workforce optimization suite includes Call and Screen Recording, Live Agent Monitoring, Speech Analytics, Workforce… Show more At CXM, we created a contact center software suite designed to create the best possible customer experience with every interaction. We believe the best way to improve customer experience is through improving agent skills. With an automated system of performance evaluation, coaching and eLearning CXM created the most efficient and user-friendly way to grow agent skills. The workforce optimization suite includes Call and Screen Recording, Live Agent Monitoring, Speech Analytics, Workforce Management and Performance Evaluation. Our clients include many private and government contact centers throughout North America. Show less



Exp@nets

• Sales and Marketing Leader

  • Jun 1998 - Apr 2004

  Exp@nets delivered revenue of $1.4 Billion across 120 locations. We were the US's largest provider of converged communications solutions to mid-market businesses. Served over one million client locations with 3,000 skilled associates. Sold company to Avaya in 2002.



Integrated Voice and Data Systems

• Vice President - Sales and Marketing, Principal

  • Apr 1991 - Jun 1998

  One of the largest providors in the Central US. National rollouts of VoIP telephone systems, data infrastructure solutions and carrier services. Company aquired by Exp@nets in 1998.