Michael Santiago
Sales and Marketing Manager at Pacific Global Hospitality- Claim this Profile
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Bio
Experience
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Pacific Global Hospitality
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United States
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Hospitality
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1 - 100 Employee
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Sales and Marketing Manager
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Jun 2018 - Present
SALES AND MARKETING MANAGER PACIFIC GLOBAL HOSPITALITY INSTITUTE (QUEZON CITY) TRILLION PROPERTIES AND HOLDINGS INC. HOTEL• Responsible for planning and implementing sales, marketing and product development programs, both short and long terms, targeted toward existing and new markets performing the following duties personally or through subordinates.• Responsible for organizing a smooth and efficient flow of the operations departmento Daily briefing for the operations staffo Scheduled trainings for the front office and housekeeping departmento Supervising of Admin daily accomplishment • Monitoring of Sales Reports, Guest feedback, Marketing modules, and existing promo• Scheduled of Sales call, Telemarketing, Email Blasting and Text Brigade • Directly reported to the PresidentSCHOOL (Admin Assistant)• Assists the president for planning, Budgeting, Logistic, schedules, evaluations and public relations • Participate in the execution of strategic plans / Overseeing all the administrative duties• Provides Leadership on both ordinary days and in times of crisisFARM in Nueva Ecija (Business Development & Service Assistant)• Provide and Ideal Marketing modules like posting thru Online Advertisement• In charge for all Lessee Inquiries and assist them for site inspections • Schedules the lessee back ground check• Prepare the contract based on the legal recommendations• Preventive options for smooth lessee operationso From the start of Constructions to Lessee opening• Feasibilities Study for the farm concernso Planning and consulting• Coordinate with Governments Agency Department of Agriculture - ATI / BPI / BAI
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AZIZA PARADISE HOTEL
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Philippines
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Hospitality
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1 - 100 Employee
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SALES MANAGER
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Sep 2014 - Apr 2018
Productivity improvements• Developed overall quality of the sales & back end operations team.• Improved productivity techniques of the sales & back-end operations team.• Improved sales during turnaround times by effective team motivation.Department capacity improvements• Increased productivity of the new team by implementing new procedures & training the team on the same.• Monitoring the team’s performance by conducting regular meetings & one on one review.• Keeping the team productivity at high level by monitoring & supporting them at all times. ACCOUNTS: Government Agencies / Divisions, LGU’s & Associations, Private & Corporations, Schools/Universities & TRAVEL AGENCY.
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SALES ACCOUNT MANAGER
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May 2013 - Oct 2013
Builds business by identifying and selling prospects; maintaining good relationships with clients Builds business by identifying and selling prospects; maintaining good relationships with clients
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ORACLE HOTEL
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1 - 100 Employee
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SENIOR SALES MANAGER
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May 2012 - May 2013
Expanding the Corporate client base to maximize revenue. To maximize the presence in new corporate companies.Developed Sales & Marketing Strategies (Planning – Short and Long Term / Controlling – expenses versus revenue / Organizing – from Table of Organization to clear Job Description of my team / Leading in one clear direction of success ) Expanding the Corporate client base to maximize revenue. To maximize the presence in new corporate companies.Developed Sales & Marketing Strategies (Planning – Short and Long Term / Controlling – expenses versus revenue / Organizing – from Table of Organization to clear Job Description of my team / Leading in one clear direction of success )
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TRI-PLACE HOTEL
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India
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Hospitality
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SENIOR SALES & MARKETING MANAGER
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Nov 1999 - May 2012
• Over-all in charge in marketing plan for Pasay & Quezon City branch.• Organizes marketing strategies • Handles functions bookings (Socials / Corporate Gathering)• Manage Corporate Account & T A Accounts • Deal with Online Reservation Account • Conduct meeting with Event Organizers• Prepare Marketing Budget (yearly or monthly) • Analyses information from competitors surveys• Proposes quarterly business plan to achieve the owners’ goal. • Evaluate monthly operations performance of the Promos
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Education
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UNIVERSITY OF THE PHILIPPINES
25th Strategic Marketing Course -
System Technology Institute
Computer Science