Venue Logistics Lead

• Feb 2022 - Present

DAY OF EVENT VENUE MANAGER

• Apr 2018 - Feb 2022

• Manage set-up and breakdown of events at Piers, 27, 29 and 35.• Served as a venue liaison for events with 300 to 9,000 attendees: Manage vendors; coordinates vendor and guest parking, on-site service staff; and communication with the client, department leads, and permitting agency inspections.• Responsible for making sure clients and vendors are operating within the contract rules, approved floor plan, and that everything is running on schedule. Responsible for keeping trackof any damage or violations of the house rules for client’s post-conference meeting.• Wrote detailed post-event report for venue managers to know how the event went and what changes could be made to improve future events.• Trained new-hire venue manager for all three Metroevents venues making sure they are aware of the responsibilities and house rules for best on-site event management andclient satisfaction. Show less

Event and Meeting Specialist

• Mar 2019 - Present

• Meeting and event support for corporate events with Fortune 500 companies, pharmaceutical, tech, biotech, brand experience events, social events, and non-profit. • Venue operations manager for local venues in San Francisco Bay Area. Venues include MetroEvents, The Library SF, Microsoft Loft. • Freelance day-of-event manager for catering and venues. • Event and meeting project manager, assist internal events team from initiation to close-out for corporate annual events and meeting. • Event design consultant helps individual clients from concept to initial design and vendor resource. Show less

On-SIte Catering Event Producer

• May 2018 - Feb 2022

• Served as Customer Success for the food relief program for the City of San Francisco, Oakland, and San Jose during the pandemic servicing food insecure participants. Coordinated with Catering Event Producer and Production Manager about logistics of mobile food catering events. • Served as on-site supervisor for events with as many as 2,000 attendees: Managed vendors; coordinated parking, setup, breakdown, on-site service staff; and communicated with the client, venue managers, and inspectors. • Served as a liaison between the client and the creators. Coordinated food count and services requested by the client during the event to make sure it reflected what is in the Contract and Event Manifest. • Debriefed Catering Event Producers and Production Managers on how the event went, additional food and beverage orders or service requests during the event and lessons learned for client’s post-conference meeting. Show less

Meeting Specialist

• Apr 2018 - Feb 2022

• Researched, selected and coordinated conference locations, restaurants, hotels, transportation and team building events for numerous pharmaceutical conferences, meetings, and special events. • Prepared a detailed event manifest for a multiple day meeting for the events team, client, attendees, and vendors, making sure the event is executed on time. • On-site lead support and troubleshooter for client’s audio-visual, registration, and food and beverage requests and all other eventualities during the meeting or special event. Made sure the client’s request is executed and prioritized resulting in client’s satisfaction. • Lead and trained volunteers on-site for Fundraising Gala, multiple day corporate meetings and special events. • Lead and coordinated registration and Food & Beverage for a multiple day meeting and event with 100 - 800 attendees. • Collaborated with the senior event planner on the planning and execution of meeting and events with 30-500 attendees Show less

DAY OF EVENT SITE COORDINATOR

• Apr 2018 - Aug 2018

• Managed set-up and breakdown of events at Metreon CityView event space. • Served as on-site supervisor for events with as many as 1,000 attendees: Managed vendors; coordinated parking, on-site service staff, engineering, and security; and communicated with the client. • Created detailed post-event report for the house event team, making sure that the client's event and vendors followed the house rules, keeping track of damages or violations for client’s post-conference meeting. • Managed set-up and breakdown of events at Metreon CityView event space. • Served as on-site supervisor for events with as many as 1,000 attendees: Managed vendors; coordinated parking, on-site service staff, engineering, and security; and communicated with the client. • Created detailed post-event report for the house event team, making sure that the client's event and vendors followed the house rules, keeping track of damages or violations for client’s post-conference meeting.

Operations Manager

• Apr 2006 - Jul 2017

• Managed operation of Go Bistro Restaurant at SFO, with an annual revenue of $4.5 million. • Facilitated faster and more direct communication among managers and controller by recommending a single communications platform for daily financial, operation and emergency reports, reducing redundancy and report generation time. • Gathered bids and coordinated logistics for installation of large equipment thus reducing operational disruption during store hours. • Controlled $38,000 monthly purchasing budget, documented and analyzed future airline flight loads, and previous spending reports, resulting in maximizing our limited storage space and staying within monthly budget • Saved company $14-thousand in daily sales by assessing plumbing leak quickly, getting bids from contractors and coordinating with SFO airport manager for immediate repair, thus keeping restaurant open • Streamlined monthly managers meeting to one hour by communicating with department heads in advance, summarizing talking points and identifying future sales goals • Identified different recipes and cooking strategies when food items on menu resulted in complaints and a drop in sales. Changes resulted in 30% reduction in meat waste within 2 weeks. • Planned and executed company’s holiday party on budget. Coordinated logistics and reached out to suppliers for gifts, resulting in a boost to employee morale Show less

Marketing Associate | Purchasing Supervisor

• Apr 2000 - Mar 2005

•Created and designed updated marketing brochure and menu for Goldilocks’ Bake Shop, highlighting new products, resulting in increased sales. • Collaborated with the marketing manager and HR to plan and execute company holiday party, coordinating schedule of events, designing fliers, and gathering raffle prizes and gifts from suppliers. • Prepared load-in schedule and checklist, designed layout of catering table and name tags for food with all catering events in collaboration with the catering manager • Collaborated with the marketing manager and lead decorator for planning and set up of wedding trade show. Coordinated with décor and design team on line-up of wedding cakes to maximize the “wow” factor. Show less

Photo Lab Tech | Operations Manager

• Aug 1999 - Mar 2000

• Manage and oversee operations of the company • Manage and oversee operations of the company