Michael Sam-Yorke
Clinician at Manual- Claim this Profile
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Bio
Experience
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MANUAL
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United Kingdom
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Wellness and Fitness Services
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100 - 200 Employee
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Clinician
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Jan 2022 - Present
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Phlo
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Pharmacy Manager
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Jun 2020 - Jan 2022
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Boots UK
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United Kingdom
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Retail
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700 & Above Employee
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Pharmacist
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Aug 2017 - Jun 2020
Responsible for implementing measures to reduce waiting times and customer complaintsGrew the prescription items business by 3 percent in 5 months based on the previous year604+ influenza vaccines provided via the NHS and private PGD’sIncreased pharmacy service numbers year to date by 3 percent year on year, by implementing a number of private and NHS services including Travel health and Meningitis B vaccinations
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Pharmacist Manager
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May 2015 - Aug 2017
Grew the items business by 7% on the previous year, through the development of relationships with key stakeholdersGrew the retail business by 3%, by ensuring the store is fully stocked and the presentation of the store is of a high standard.Implemented sexual health services in store which include free EHC, C-Card and Chlamydia testingRe-introduced the smoking cessation service, as a need for the services was identified in the local population Effectively managed the training of all members of staff.
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Pharmacy Manager
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May 2013 - May 2015
Assured that all prescribed drugs and controlled substances are safe and secure in the pharmacy environment; at a store which dispenses 11,000 items a month.Ensured professional advice or cautions were shared with customers as appropriate.Maintained relationships with seven care homes, to ensure the safe, effective and efficient provision of medicines to residents of these homes; going the extra mile where necessary.Working with both care homes and GP practices to ensure that residents medicinal needs were appropriately catered to in a timely manner.Analysed patient medical records looking at potential poly pharmacy and identifying medicines wastage within the homes in terms of repeat prescription requestsDeveloped adaptable management skills which allow me to work with and get the best out of any individual.Helped grow a pharmacy business from 8,000 items per month to 11,000 items per month and increase of 37.5%
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Aurum Holdings
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United Kingdom
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Retail
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100 - 200 Employee
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Jewelry Consultant
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Nov 2012 - May 2013
• Specialized in selling high value watches and jewellery to a wide range of customers• Excelled in a target driven sales environment• Developed impeccable sales closing skills and learnt how to interact and build relationships in short periods of time. • Specialized in selling high value watches and jewellery to a wide range of customers• Excelled in a target driven sales environment• Developed impeccable sales closing skills and learnt how to interact and build relationships in short periods of time.
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Pharmacy Dispenser
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Oct 2012 - Nov 2012
* Community pharmacy which handled over 3000 items a week * Worked within a team, contributing effectively to betterment of the team and business * Exercised the use of various skills, such as time management, commitment to teamwork and communication. * Community pharmacy which handled over 3000 items a week * Worked within a team, contributing effectively to betterment of the team and business * Exercised the use of various skills, such as time management, commitment to teamwork and communication.
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Pre Registration Pharmacist
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Aug 2011 - Aug 2012
* Partook in every day community pharmacy based activities; dispensing, vascular health checks and minor ailments. * I demonstrated versatility, enthusiasm, adaptability and showed a willingness to learn within this role. * Achieved the skills necessary to be a competent pharmacist and run my own pharmacy business * Competent in the use of Proscript * Partook in every day community pharmacy based activities; dispensing, vascular health checks and minor ailments. * I demonstrated versatility, enthusiasm, adaptability and showed a willingness to learn within this role. * Achieved the skills necessary to be a competent pharmacist and run my own pharmacy business * Competent in the use of Proscript
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University of Hertfordshire
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United Kingdom
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Higher Education
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700 & Above Employee
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Residential Assistant
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Aug 2009 - 2011
* Catered to the welfare needs of students who lived on campus. * Executed Administrative duties which included programming room keys, registering new arrivals and dealing with housing maintenance issues * Handled student complaints out of hours and welfare related issues such as drunken behaviour that required police attention. * Catered to the welfare needs of students who lived on campus. * Executed Administrative duties which included programming room keys, registering new arrivals and dealing with housing maintenance issues * Handled student complaints out of hours and welfare related issues such as drunken behaviour that required police attention.
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Selfridges
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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Aug 2010 - Dec 2010
* Provided excellent service to customers from various backgrounds and catered to their retail needs * Provided advice about the products that we offered; and communicated effectively with customers of various nationalities * Dealt with customer complaints * Grasped the importance of impeccable customer service. * Provided excellent service to customers from various backgrounds and catered to their retail needs * Provided advice about the products that we offered; and communicated effectively with customers of various nationalities * Dealt with customer complaints * Grasped the importance of impeccable customer service.
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Education
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University of Birmingham
Postgraduate Degree, Practice Certificate in Independent Prescribing -
University of Hertfordshire
Master's degree, Pharmacy -
Barking Abbey Sixth Form
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Harley Academy
Foundation Training in Botox & Dermal Fillers, Aesthetician/Esthetician and Skin Care Specialist