Michael Sage
Software Support Manager at Redpaths Ltd- Claim this Profile
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English Native or bilingual proficiency
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Bio
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Experience
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Redpaths Ltd
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New Zealand
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Wholesale
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1 - 100 Employee
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Software Support Manager
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Jan 2023 - Present
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Burns & Ferrall
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New Zealand
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Service Technician
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May 2018 - Jan 2023
I fix things:) I fix things:)
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Corys Electrical
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New Zealand
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Wholesale
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100 - 200 Employee
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Contract Manager
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Nov 2017 - May 2018
Coordinate resources so all contract commitments are met. Proactively manage relationships with customers and suppliers. Evaluate competitor activity and take appropriate actions. Prepare & present RFI's, RFP's to customers. Maintain and establish systems and procedures to meet contract requirements. Coordinate resources so all contract commitments are met. Proactively manage relationships with customers and suppliers. Evaluate competitor activity and take appropriate actions. Prepare & present RFI's, RFP's to customers. Maintain and establish systems and procedures to meet contract requirements.
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J. A. RUSSELL LIMITED
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1 - 100 Employee
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ERP Manager
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Jun 2015 - Mar 2017
My roles within J. A. Russell Ltd were; - Manage the ERP system for 600 users across 68 stores. - Software vendor management. - Design, test, and implement new modules within the ERP system. - Business process redesign. - Liaise with key stakeholders to ensure business needs are understood and delivered. - Issue management, user training and support. Achievements: - Nationwide roll-out of a POS module across our nationwide store network. This involved the training of store and support staff. - Migration and relaunch of a customer website from on premise to a hosted solution. - Implemented test management and change control processes. Show less
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Stewarts Electrical Supplies
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New Zealand
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Individual and Family Services
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Information System Manager
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2012 - Jun 2015
- Managed all of the ICT services, and vendors for 125 users across 13 branches.- Provided support to all areas of the business, and worked in a core management group.- Ensured system integrity.- Line management of IT helpdesk operator and Inventory Controller- Managed the upgrade of the ERP system (Pronto Xi).- Managed the implementation of Phocas BI, and then the transition to Cognos 10 BI.- Designed and implemented a new customer pricing structure.- Administered company website, managed vendor and internal support staff.- Played a key role in the integration of systems into a new parent company; * Configured data to be merged into the main ERP system and website. * Decommissioning of the Stewarts systems. * Liaised with key stakeholders within Stewarts to ensure buy in from staff. Show less
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Inventory Manager
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2011 - 2012
- Line management of Inventory controller, and price file administrator.- Maintenance of customer and contract level pricing.- General reporting of KPI’s for the management group.- ERP system support and training.
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Inventory Support
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2009 - 2011
- Provided support to the Inventory Manager, by maintaining the company Inventory database.- Provided help-desk support in using our ERP system.- Administered the reporting and internal charges for WAN, Landline and Cellular phones.- Maintenance of Customer and Supplier pricing.
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Internal Sales
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2008 - 2009
- Lead sales and customer relations role in the Wanganui branch.- Responsible for purchasing and stock control.- Maintenance of Customer and Supplier pricing.
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Electrical Contractor
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2006 - 2008
- Established an Electrical contracting company that specialized in all types of electrical services. - Sales, marketing and accounting. - Established an Electrical contracting company that specialized in all types of electrical services. - Sales, marketing and accounting.
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Electrician
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2000 - 2006
- Apprenticeship for four years. - Two years as a qualified electrician. Skilled in all types of electrical services (Domestic, Commercial, Industrial, Security and Access control). - Supplied apprentice ‘on job’ training for new staff. - Operated as the foreman of our company staff for many projects. - Apprenticeship for four years. - Two years as a qualified electrician. Skilled in all types of electrical services (Domestic, Commercial, Industrial, Security and Access control). - Supplied apprentice ‘on job’ training for new staff. - Operated as the foreman of our company staff for many projects.
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Factory
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1999 - 2000
- Performed many roles across the factory floor. - Performed many roles across the factory floor.
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Education
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The Electrical Training Company
National Certificate in Electrical Engineering - Level 4., Electrician -
Wanganui City College
High School, Bursary Entrance