Experience

Cohere Cyber Secure

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Operations Center Engineer

  • Feb 2020 - Present

  Windows Server, Active Directory and Microsoft Exchange infrastructure management and administration Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. User and Organizational Unit management and maintenance; creation, maintaining, and cleanup Extensive use of remote monitoring and control platforms; Labtech, Screen-Connect and Observium Colocation and facilities maintenance, monitoring, and “Remote Hands” support for hosted clients Data Recovery and Backup solutions experience; Acronis Sonicwall Firewall support for SSL-VPN connections with Global VPN Client and Sonicwall NetExtender Onsite Support for clients, including hands-on assistance and hardware roll-outs Virtual Environment management; Hyper-V and VMWare In-depth understanding of ConnectWise Ticketing System VOIP Support, configuration and troubleshooting on the BroadSoft platform Antivirus deployment and management; Kaspersky Anti-Spamware and Content Filter management and maintenance; Symantec Messagelabs and Sonicwall CFS OS Installation, Windows Server Patching and Maintenance Documentation and support guide creation and revisement Office Suite support and troubleshooting Extensive experience with troubleshooting, environment testing, and Customer Service Support Show less



Rockland Community College

• United States
• Higher Education
• 400 - 500 Employee

• Public Safety Assistant

  • Sep 2015 - Feb 2016

  Preserved the safety and well-being of all students, visitors, faculty and staff at Rockland Community College Observed and reported as suspicious behavior to Public Safety Officer Mediated incidents involving crisis prevention and mediation on campus Preserved the safety and well-being of all students, visitors, faculty and staff at Rockland Community College Observed and reported as suspicious behavior to Public Safety Officer Mediated incidents involving crisis prevention and mediation on campus



Rockland Community College

• United States
• Higher Education
• 400 - 500 Employee

• Student Councilor

  • Jan 2015 - Jun 2015

  Spoke with students who were facing personal problems, feeling emotionally distressed, or experiencing a crisis situation Coordinated extra-curricular activities and events for upper and lower class men across campus Spoke with students who were facing personal problems, feeling emotionally distressed, or experiencing a crisis situation Coordinated extra-curricular activities and events for upper and lower class men across campus



Rockland Community College

• United States
• Higher Education
• 400 - 500 Employee

• Student Nursing Assistant

  • Sep 2013 - Jul 2014

  Coordinated schedules between faculty and enrolled students Provided prospective students with information regarding the Nursing program Coordinated schedules between faculty and enrolled students Provided prospective students with information regarding the Nursing program