Experience

Morgan Memorial Goodwill Industries

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development & Events Assistant

  • Nov 2022 - Present

  • Process philanthropic gifts on a daily basis, personally ensuring accurate data entry and adhering to all coding and categorizing requirements for the Raiser’s Edge database. • Serve as a liaison between Marketing and Development and the organization’s Finance department, acting in a support role for annual financial audits, creating monthly gift reports, and supporting the financial reconciliation process as needs arise throughout the year — including but not limited to clarifying gift information with donors and investigating gifts that pose special circumstances from an accounting standpoint. • Use Raiser’s Edge to pull data for the direct mail program, create reports, and assist in perform analysis for members of the Marketing and Development team as well as Goodwill’s CEO. • Work with Communications to create appeal-specific web pages in conjunction with direct mail fundraising campaigns and on website/social media maintenance. • Assist with the state direct mail registration process, tracking registration status and preparing documents for executive review/signature. • Work in partnership with the Manager of Annual Giving to organize and maintain the organization’s VIP list, which is essential for direct mail and events, by working to keep information current and accurate within Raiser’s Edge. • Assist with the coordination and execution of special events and other public relations projects. • Tactfully and diplomatically interact with internal and external constituents. • Assist in coordinating and executing solicitations. • Use Constant Contact to periodically email updates and e-solicitations to Goodwill’s donor base and other constituencies using approved copy and content. • Coordinate large mailings generated by the Marketing and Development team. • Assists with development and marketing events Show less



Northern Essex Community College

• United States
• Higher Education
• 300 - 400 Employee

• Case Manager

  • Aug 2021 - Nov 2022

  • Provide information, assistance and guidance to current and prospective program participants regarding college programs, financial services, program intake processes, student support services, and advising processes such as course registration and transfer. • Responsible for accurately responding to inquiries about the Success Funding from students, staff and the community in a courteous and professional manner through telephone, email, social media, and/or personal communication and schedule appointments as appropriate. • Offer program participants solutions to overcome barriers to retention and/or registration. • Initiate the process of career and academic planning by collaborating with the program Academic and Transfer Advisor and professional advisors in the Academic Centers and Student Success HUB Advising • Process tasks associated with intake applications, advising process, financial aid applications, verifications, reports, and other forms. • Assist with the development and implementation of a peer mentor program for program participants. • Promote the use of student portal by guiding program participants through its various uses such as registration, payments, financial aid tracking status and student academic statuses; • Resolve participant challenges by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions to aid with persistence; escalating unresolved problems. • Serve as a liaison to faculty, staff, and community members in response to program participants. • Develop, assess and facilitate co-curricular programming including leadership, social, and educational programs • Collaborate with all departments to ensure a seamless placement and support process for all program participants. • Assist in implementing retention activities such as emailing or making phone calls to current or prospective students, collecting or reviewing data to inform retention strategies. Show less



Stonehill College

• Higher Education
• 400 - 500 Employee

• Residence Director

  • Nov 2018 - Jul 2021

  • Responsible for the oversight, management and operation of a first-year residence hall. • Supervise paraprofessional staff members and oversee implementation of residential curriculum in the area. • Familiarize self with the students in assigned residential area and show concern for each resident's welfare. • Counsel and refer students to appropriate campus services. • Serve as a critical leader in fostering a campus culture in which differences are embraced and works to advance the College's mission of diversity and inclusion. • Manage spring housing assignments and room change requests for the department. • Advise Senior Events Committee and manage the planning of major senior events. • Provide support to and assess well-being of students referred by the campus CARE team. • Represent the department on the orientation committee and lead departmental orientation session planning. • Serve as a First Year Experience instructor and assist class of first year students with their college transition. • Provide feedback and advocate for the needs of students on dining services committee. • Participate in a formal professional staff on-call rotation for a campus of approximately 2,200 students. • Facilitate conduct meetings under the direction of the Community Standards office. • Collaborate with Pastoral Resident and Campus Ministry to provide opportunities for faith development. • Assist with paraprofessional staff recruitment, selection and training. Show less



Boston Architectural College

• United States
• Higher Education
• 100 - 200 Employee

• Coordinator of Student Life and Housing

  • Jul 2017 - Nov 2018

  • Plan and execute Alternative Spring Break service trip with Habitat for Humanity • Plan and facilitate all aspects of New Student Orientation, including hiring, training, and supervising Orientation Leader staff, coordinating with various departments for sessions, ordering supplies and equipment, and compiling assessment data • Manage housing at Pine Manor College through handling applications and deposits, assigning rooms and roommates, providing crisis management response, and develop community building programming through supervision of Resident Assistant • Coordinate Off-Campus Partners housing website to assist students with finding off-campus housing • Advise Student Government Association and all other student organizations on campus • Coordinate, in conjunction with student leaders and the Office of Student Life all aspects of student extracurricular events and traditions such as New Student Orientation (NSO) social events, First Fridays, Midterm Madness, Food for Finals, and other Student Organizations initiatives • Promote community events, both off campus and on, through The Student Life Blog, a weekly emailed all-student newsletter, BAC social media, BAC website, and BAC plasma screen Show less



Emmanuel College (Boston)

• Higher Education
• 500 - 600 Employee

• Graduate Assistant for Student Center Programming

  • Sep 2016 - Jun 2017

  • Supervised Student Center Programming Team to coordinate the promotion, scheduling and booking of entertainment and events• Coordinated Student Center marketing efforts and develop programs that enhance awareness of the facility, programs and services• Developed communication with campus community to facilitate coordination of programs• Oversaw the campus-wide programming board's Director of Operations to assist with space reservations, contract review, etc.

• Professional on Call, Residence Life and Housing

  • Aug 2016 - Jun 2017

  • Provided crisis management response to inspect, assesses, supervise and/or act in response to incidents and/or emergencies in accordance with established polices• Provided leadership in monitoring and promoting safety, security and care of the college facilities and property• Assisted in the development of an environment that supports and promotes opportunities for individual growth, respect for persons and property, and a sense of community living and shared responsibility• Acted in an advising capacity and refer students to appropriate campus offices, services and resources• Attended and participated in Residence Life and Housing weekly staff meetings Show less



Salem State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Retention Fellow, Mapworks Office

  • Aug 2015 - May 2017

  • Collaborated with Skyfactor Mapworks team to increase student success and satisfaction • Supervised Programming Assistants to promote Skyfactor Mapworks survey and other events • Supervised Research Assistants to analyze survey data and perform community outreach • Coordinated initiatives to assist with academic success, such as Satisfactory Academic Progress and registration preparation • Performed active outreach to ensure student success and well-being both academically and personally Show less



East Carolina University

• United States
• Higher Education
• 700 & Above Employee

• NODA Intern

  • May 2016 - Jul 2016

  • Shared the responsibility for the supervision of 27 student Orientation Assistants. • Assisted in the final preparation and implementation of Orientation Assistant training. This included planning team builders, sessions about diversity, campus resources, and a “Behind Closed Doors” activity. • Supported orientation small groups by providing necessary materials to the Orientation Assistants and intervening in small groups if necessary. • Assisted with the performance evaluations of the Orientation Assistant staff. • Completed post-orientation activities such as compiling assessment data, session attendance data, and math placement testing information. Show less



Merrimack College

• United States
• Higher Education
• 700 & Above Employee

• Orientation Coordinator

  • Nov 2013 - Nov 2014

  • Interviewed, hired, and trained Orientation Leader student staff • Developed Orientation presentations for students and families • Assisted with logistic planning of events and creating schedules • Communicated with various companies to design and order supplies/equipment • Acted as a resource throughout programs for first year students, families, and Orientation staff • Interviewed, hired, and trained Orientation Leader student staff • Developed Orientation presentations for students and families • Assisted with logistic planning of events and creating schedules • Communicated with various companies to design and order supplies/equipment • Acted as a resource throughout programs for first year students, families, and Orientation staff