Experience

Tutera Senior Living and Health Care

• Hospitals and Health Care
• 200 - 300 Employee

• Regional Vice President Of Operations

  • Jan 2021 - Present

• Regional Director Of Operations

  • Jun 2020 - Present



Senior Lifestyle

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Director

  • Apr 2015 - Jun 2020

  Responsibilities included: Daily operational responsibility of a 195 unit retirement community with Independent and Assisted Living services, which serves a flagship property, with routine investor tours due to operational successes, stability, and leadership presence. Providing solid leadership and coordinate operational outcomes for 85 team members Managing annual operational revenue budget of $12 million and responsibility for financial analysis and reporting to Corporate and Capital Partners Maintaining a deficiency free status from IDPH for 5 years in a row Consistently operating in the top 3 in the company for NOI margin averaging over 45% Serving as a mentor and trainer for new Executive Directors and Regional Management within the company Oversight as the Project Manager for a multi-million dollar renovation, serving as the first test community with capital investors Show less



Vi

• United States
• Hospitals and Health Care
• 700 & Above Employee

• National Director of Resident Services

  • Jan 2013 - Aug 2014

  Supported a portfolio of 10 premier Continuing Care Retirement Communities and coordinated Lifestyle programming in addition to Wellness and Hospitality services for the organization. Resource for community based innovative and resident led programming. Implemented technology based programming (iN2L) into the Care Centers. Developed custom training, programming and community compliance. Responsible for operational special projects: Increased Medicare Part B compliance throughout the organization leading to over 30% increase in revenues Created Pro-Forma budget for new construction and new product development opportunities. In addition was responsible for competitive analysis for new product development market analysis. Show less



Tutera Senior Living and Health Care

• Hospitals and Health Care
• 200 - 300 Employee

• Administrator

  • Aug 2011 - Jan 2013

  Recruited as an operations specialist to turn around and manage daily operations for a 120 bed Skilled Nursing Facility. Provided critical clinical, operational and regulatory oversight, and resolution of Immediate Jeopardy violations from prior management IDPH annual survey. Delivered 1 deficiency with limited scope and severity during the subsequent annual survey. Leadership stability created year over year reduction in employee turnover by 50%. Increased occupancy to 96% and reached the highest Medicare premium mix in the community's history. Show less



SweetPea Cakes

• United States
• Food Production

• Entrepreneur

  • Jul 2009 - Aug 2011

  Created a family start up business. Developed initial Pro-forma budget and sales and marketing plan. Maintained and managed compliance with all regulatory public health and building regulations. Served as General Contractor and built out two commercial kitchens and retail locations. Created a family start up business. Developed initial Pro-forma budget and sales and marketing plan. Maintained and managed compliance with all regulatory public health and building regulations. Served as General Contractor and built out two commercial kitchens and retail locations.



Bickford Senior Living

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Divisional Director of Operations

  • Jun 2008 - Jul 2009

  Responsibilities included: Overall Management and Supervision for 10 Assisted Living and Memory Care communities, totaling a 500+ bed capacity, throughout Indiana, Michigan and Illinois Ensured positive operational outcomes in the areas of financial operations, regulatory compliance, and customer and team member satisfaction Successfully opened four new construction communities within division cumulatively above budgeted proforma. Responsible for conducting quarterly operational audits to ensure corporate compliance with development and follow up of action plans for each individual community. Show less



Fountains at Crystal Lake

• Crystal Lake, IL

• Executive Director

  • Oct 2005 - Jun 2008

  Responsibilities included: Daily operational responsibility of a 327 resident capacity continuing care retirement community with Independent Living, Assisted Living, Skilled Nursing and Alzheimer's Care Provided solid leadership and coordinated operational outcomes for 250 team members Implemented revenue generation strategies to increase YOY ADR growth over 10% Managed annual operational revenue budget of $16 million and responsibility for financial analysis and reporting to Sunrise Senior Living and Capital Partner Directed community through an acquisition and integration into Sunrise Senior Living standards and principles of service as evidenced by 20% YOY increase to our internal quality survey During Sunrise integration, improved community to top quartile in the company for both customer and team member engagement Served as Project Manager for multiple remodeling and construction projects around the community Show less



The Forum at Overland Park

• Executive Director

  • Aug 2003 - Oct 2005

  Responsibilities included: Daily operational responsibility of a 207 resident capacity continuing care retirement community with Independent Living, Assisted Living, and Skilled Nursing Provided solid leadership and coordinated operational outcomes of 160 team members Managed annual operational revenue budget of $11 million Maintained average occupancy at 97% and increased YOY Net Operating Income by thirteen percent Achieved top quartile status companywide for team member engagement, customer engagement, and financial operations Show less



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health Care Administrator

  • Jul 2001 - Aug 2003

  Responsibilities included: Accountability to the General Manager regarding the daily operations of the Health Care Center Implementation of clinical programs to ensure positive resident outcomes for Assisted Living and Skilled Nursing units Maintained compliance with regulatory agencies and supervised public health survey processes - Managed daily operations at or under budgetary requirements Responsibilities included: Accountability to the General Manager regarding the daily operations of the Health Care Center Implementation of clinical programs to ensure positive resident outcomes for Assisted Living and Skilled Nursing units Maintained compliance with regulatory agencies and supervised public health survey processes - Managed daily operations at or under budgetary requirements



Marriott Church Creek Health Care Center

• Health Care Administrator

  • Jan 2000 - Jul 2001

  Responsibilities included: Brought census to 100% while increasing the facility's Medicare certified beds to 40 Accountable for operational outcomes of a 120 bed skilled nursing facility Maintained compliance with regulatory agencies and supervised public health survey processes Continuous evaluation of internal processes in conjunction with General Manager to ensure positive resident outcomes and money saving practices Implemented money saving strategies under Medicare PPS reimbursement system Show less



Lexington Health Care Centers

• Administrator

  • Oct 1997 - Aug 2000

  Responsibilities included: Directly accountable for operations of skilled nursing facilities ranging from 148 - 260 beds Managed quality assurance process as well as assured positive clinical outcomes Maintained compliance with regulatory agencies and supervised public health survey processes Instructed management and clinical teams so that they were able to achieve measurable successes in administration, community relations and patient care Development and monitoring of community Sales and Marketing plans Show less



Lake Knoll Health Care Center

• Admission Director

  • Jul 1996 - Oct 1997

  Responsibilities included: Sales and Marketing responsibility for a 231 bed dually certified Medicare and Medicaid skilled nursing community Created and maintained communities marketing plan and external business development Responsibilities included: Sales and Marketing responsibility for a 231 bed dually certified Medicare and Medicaid skilled nursing community Created and maintained communities marketing plan and external business development