Experience

ToyotaLift Northeast

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• System Administrator

  • May 2019 - Present

  I've worked with Toyotalift Northeast working to improve technology security within the company. Managing and testing multiple servers, desktop systems, laptops, iPads, and iPhones to ensure functionality when updates to an application and/or OS is available. Management of accounts for telecom, SD Wan, service dispatch, Office 365, Active Directory, Linux based systems, and access to additional externally managed websites. The role of system administration at Toyotalift Northeast covers a wide range of systems each with their own unique user settings. Hardware management included prepping computers, laptops, phones, printers, and various other devices for users. Ensuring the devices were registered to the domain (where applicable), and scheduled maintenance for various devices. This was managed across 7 branches located in 5 states.



ASI Business Solutions, Inc.

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Application Expert

  • Oct 2010 - Mar 2019

  At ASI I worked as a system operator for sales reporting. I received a promotion to develop scripts to automate systems, ensure incoming data quality, and assisted in QA control of the outing data. I was also responsible for configuring and maintaining servers and databases. At ASI I worked as a system operator for sales reporting. I received a promotion to develop scripts to automate systems, ensure incoming data quality, and assisted in QA control of the outing data. I was also responsible for configuring and maintaining servers and databases.



CAI

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Help Desk Analyst

  • Oct 2005 - Sep 2010

  I worked in various positions on help desk call centers for Merck, Wyeth/Pfizer, and SEI. I also worked desk side support and worked directly with the hardware team. I worked in various positions on help desk call centers for Merck, Wyeth/Pfizer, and SEI. I also worked desk side support and worked directly with the hardware team.



IONOS

• Germany
• IT Services and IT Consulting
• 700 & Above Employee

• Help Desk Support Specialist

  • Feb 2004 - Oct 2005

  I worked on the help desk call center, billing call center, server operations, and internal help desk. the internal help desk involved setting up new employee accounts, training, computer virus removals, system reinstalls, and recoveries. I also had responsibilities managed the kitchenette in the office to keep sodas and coffee in stock as well as keeping it clean. I worked on the help desk call center, billing call center, server operations, and internal help desk. the internal help desk involved setting up new employee accounts, training, computer virus removals, system reinstalls, and recoveries. I also had responsibilities managed the kitchenette in the office to keep sodas and coffee in stock as well as keeping it clean.