Experience

Peninsula Custom Homes, Inc.
• United States
• Construction
• 1 - 100 Employee
• Paint Manager

  • Jun 2022 - Present

CLEAR (clearme.com)
• United States
• Consumer Services
• 700 & Above Employee
• Manager of Operations

  • Sep 2021 - Apr 2023


By Design Painting and Decorating

• Construction

• Owner

  • Apr 2007 - Jul 2021

  · Founded the company, responsible for leading, planning, budgeting to support daily operations of business · Developed a customer service model tailoring to 2 specific industries (Residential & Real Estate Sales) · Strategized short- and long-term goals for company implementing benchmarks as key placements for success · Compare expenditures and actual financial gain and relate them to quarterly and annual budgets · Recruit/Hire qualified and skilled employees tailored to specific job titles and positions needed · Implemented a customer service model tailored to each specific customer needs or wishes · Created and implemented company IIPP for company. Lead weekly safety meetings with all employees · Work effectively and built lasting business relationships with homeowners, Realtors, Brokers, Decorators, Stagers, and Contractors. · Monitored and led all Safety training and protocols making safety top priority. To date, 1 minor job injury (12 years and counting). · Managed daily, weekly, and monthly P&L and adjusted accordingly. · Negotiated pricing with various Paint and Supply vendors cutting supply costs by 24% · Grew gross sales on average of 32% each year and increased workforce by 19% since inception · Elevated & promoted dozens of employees from within to key roles and positions in company (Leads, Foreman, Supervisors, Estimators, etc.) · Responsible for leading planning, budgeting, and direction of each project · Managed department operations by allocating resources, scheduling deliverables with staff, delegating daily responsibilities, evaluating challenges, and designing process & procedures that focused on continual improvement of financials of company and safety of all employees Show less