Experience

Carolinas ContinueCARE Hospital at Pineville

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Social Work Intern

  • 2015 - Present

  Capstone; developed treatment plans, and discharge plans. Communicated and coordinated clinical care plan with interdisciplinary team and evaluated effectiveness of treatment plan. Follow up clinical treatment plans and assess if patients have met treatment plan goals. Develop discharge plan with interdisciplinary team. Follow up with patients post discharge. Administered, scored, and interpreted mental health screening/psychosocial assessments and history. Provide insurance monitoring and updates as per revenue cycle management, and case management planning. Cultivated and built rapport with patients, families, community providers, and interdisciplinary team to promote effective coordination of resources.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Team Lead

  • Jul 2012 - Aug 2014

  Started as cashier and promoted to lead; consulted with manager for product management, orders, presentation, and organization. Monitored, directed and prioritized all front end activities in fast paced high volume environment. Rapid decision making skills; liaised closely with manager to determine inventory stock needed for order or re-order. Maintained and improved store security and safety concerns. Trained for excellence new associates, and provided mentorship. Created a positive work environment, provided customer service by assisting customers with inquiries.



McKesson Health IT

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Electronic Health Records Strategist - Volunteer

  • Jun 2013 - Dec 2013

  Shadowed Senior Clinical Strategist in the workflow, and design of McKesson Electronic Health record for inpatient clinical nurse settings. Worked closely to create workflow in IBM Blueworks website of the inpatient admission including initial history and assessment documentation, and medication reconciliation. Determined need for a clinical decision support alert in the build and design for the McKesson Electronic Health Record: the clinical decision support alert appeared for patients with an admission encounter needing medication reconciliation documentation.