Experience

EDMI Europe Limited

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Project Manager

  • Dec 2021 - Present

  • Key Stakeholder management – both internally and externally• Lead client facing meetings, including conflict resolution where applicable• Leading daily scrums including progress reporting, work assignment and issue resolutions• Leading an in-house and offshore development and test team to deliver software change requests to scope, time and budget• Mentoring junior PMs and Project Support team members as required• Daily application of Waterfall and Agile project management methodologies• Daily utilisation of JIRA and Confluence tools• Fluent in Microsoft suite

• Project Manager

  • Sep 2019 - Dec 2021

  • Primary interface to the client for ongoing software change management and delivery, requiring strong customer service and management skills• Managed the software delivery across three Communications Hub (CH) variants• Created and maintained delivery plans for multiple, ongoing software deliveries; including but not limited to requirements gathering, design, development, testing, certification and creation of release management artefacts• Defined and built on existing processes to improve software delivery quality

• Project Support

  • Nov 2018 - Sep 2019

  • Provided support to Project/Programme Managers where required• Implemented regular RAID and status reporting to internal and external stakeholders• Facilitated Lessons Learnt and Continuous Improvement workshops



OIA Global Limited

• Project Operations Co-ordinator

  • Jul 2014 - Nov 2018

  My key responsibilities at OIA are:* Full end to end client relationship management for high profile accounts* Pro-actively seek and win new business* Full end to end project management for clients including planning, management and delivery, process analysis and improvement, risk management, change control and supply chain management * Global project management for complex logistical requests including Out-of-Gauge Sea Import and Export consignments via Flat Rack and Open Top containers, Break Bulk and Ro-Ro via MAFI trailer* Extensive knowledge of shipments under letter of credit and dangerous goods* Outstanding knowledge of all major worldwide logistics markets* Acting as a subject matter expert when negotiating SLAs on client contracts* Responsible for training and guiding junior member of staff* Stakeholder management, both internally and externally* Considered a subject matter expert within the business * Excellent IT skills using Microsoft Office* Outstanding written and verbal communication



World Cargo Logistics Ltd.

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Senior Export Co-Ordinator

  • Mar 2010 - Jun 2014

  In my role as a Senior Logistics Coordinator I was responsible for:* Overseeing international shipping for a number of key accounts. * End to end management of air, sea and road export shipments worldwide, specialising in North American and the Middle Eastern trade routes* Managed all aspects of client relationship including administration and aftercare* Actively sought and won new business * End to end project management of shipments* Supplier negotiation * Working to tight deadlines* Excellent problem solving to ensure shipments arrive on time* Global co-ordination of shipments to ensure efficient transit times at minimum possible cost to client* Responsible for training new starters in process and policies* Fully proficient in BoxTop and Sequoia Customs software* Extensive excel and outlook knowledge