Experience

Impact Networking, LLC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Audio Visual Technician

  • Nov 2022 - Present



Enriched Project Management

• United States
• Facilities Services

• Company Owner

  • Jul 1986 - Present

  This company was created for the purpose of doing freelance work while attending College. Video conferencing was the initial offering that eventually parlayed into photography and Disc Jockey services. The company continued to evolve throughout the years and new offerings included audio visual production and facilitating corporate conferences with technologies and presentation creation. As new skills were developed new products were released such as web design, facilities management programs, digital signage development, deployment and maintenance. With all of the solutions the entity became a project management company. Now managing construction, technology installations and whatever project that needs to be managed. Show less



Insight

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Installation Tech Lead

  • Feb 2020 - Oct 2022

  After Insight Enterprises acquired PCM, the digital signage in medical offices continued along with the development of SOPs and training on new products and the training of new contractors. In addition, performing site surveys became part of the responsibilities. Additionally work for other groups happened periodically as help desk and refreshes in the banking industry. Work utilizes additional project management talents. After Insight Enterprises acquired PCM, the digital signage in medical offices continued along with the development of SOPs and training on new products and the training of new contractors. In addition, performing site surveys became part of the responsibilities. Additionally work for other groups happened periodically as help desk and refreshes in the banking industry. Work utilizes additional project management talents.



PCM: The Right Technology, Delivered.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Installation Tech Lead

  • Oct 2019 - Feb 2020

  Brought on board with this company to utilize my cabling abilities. The work is installing display devices in medical offices for one of the largest patient engagement platforms. The work requires the ability to be self efficient and report to several groups such as the departments of the client and the company’s help desk. The position is also client’s client facing and requires a good attitude and ability to resolve issues as they are presented. Brought on board with this company to utilize my cabling abilities. The work is installing display devices in medical offices for one of the largest patient engagement platforms. The work requires the ability to be self efficient and report to several groups such as the departments of the client and the company’s help desk. The position is also client’s client facing and requires a good attitude and ability to resolve issues as they are presented.



ELB US Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Project Manager

  • Apr 2018 - Jan 2019

  Working with the company was a great opportunity to work with Google. It was also a great chance to connect with several Audio Visual providers across the country. I even had the opportunity to develop an entire new program. The company wasn't able to sustain outside California and thereby layoffs occurred. I am excited to see what new opportunities will develop. Working with the company was a great opportunity to work with Google. It was also a great chance to connect with several Audio Visual providers across the country. I even had the opportunity to develop an entire new program. The company wasn't able to sustain outside California and thereby layoffs occurred. I am excited to see what new opportunities will develop.



Benchmark, Pyramid Luxury & Lifestyle

• United States
• Hospitality
• 200 - 300 Employee

• Project/Special Effects Manager

  • Oct 2010 - Dec 2017

  I managed Facilities, Information Technologies/Audio Visual, Housekeeping, Security, Logistics, Transportation, Signage. I served in an Assistant General Manager capacity. I maintained the facility working with Electricians, Plumbers, HVAC, Appliance installers and service, and all necessary trades. The IT role extended beyond deskside support. I managed a Network Room refresh, a complete gut and component reinstall utilizing Cisco, Palo Alto and APS equipment. I also sourced and installed a package unit cooling device. I imaged computers and setup mobile and desk phones. For Audio Visual I sourced and installed a refresh in several conference rooms. I installed laser projectors with Kramer 773 Amps to enable HDMI upgrade. I worked with Web Conferencing Systems such as WebEx, Skype, Zoom and especially Google Hangouts. I worked with Polycom Video Conferencing Systems such as VSX 7000e and Group Series 500. My management of Housekeeping included introducing new techniques and tools. My involvement in Security included Integration of Cameras and Card Access, investigations and consulting. I was the Project Manager and Consultant for room refreshes and/or build outs. I built and deployed a project service system that not only provides staff communications on what needs to be done but it is a resource for annual reviews and showing the client benefits. For Logistics I developed and ran the client's Line Review Process. This very important module was built from scratch and continues to evolve and maintain the structure. For Transportation I updated the vehicle and created a testing and training program. I sourced and deployed a robust Digital Signage system that broadcasts event information as well as weather and news crawl. Show less



AVI-SPL

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Audio Visual Technician - Managed Services

  • 2007 - 2009

  Troubleshoot and provided quick solutions for A/V problems. Made technology recommendations for client. Some project management, installation, and programming. Troubleshoot and provided quick solutions for A/V problems. Made technology recommendations for client. Some project management, installation, and programming.



IBT Video Systems Inc.

• Security and Investigations
• 1 - 100 Employee

• Service and Installation Manager

  • 2007 - 2008

  As the manager of a crew of service and installation technicians I served as the recruiter, interviewer, hirer and terminator of employees. I did the training, coaching, performance reviews and reprimanding. I did the scheduling of staff and the daily assignments and projects. I created a database to provide well documented progress on assignments. I provided the techs with the resources to develop solutions in doing the installations and repairs. I worked with the clients on understanding their needs and making sure their requirements were met. I worked closely with the sales department to ensure that the client was receiving the proper equipment. I worked with the in-house technical support on repairing systems. Redesigned office scoping out additional cubicles and creating a technology driven office space. Implemented vehicle tracking devices on company trucks to establish consistency and ability to route installers to destinations. I created a camera dubbed F.B.I. for service centers to establish accountability. Performed quality control on work done by staff and verifying the job was sold correctly. Inventoried the equipment and tools and arranged ordering as needed. Streamlined processes throughout the company. Show less



bp

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Audio Visual Specialist

  • 2007 - 2008

  Temporary worker through Managed Services of AVI-SPL Temporary worker through Managed Services of AVI-SPL



Mayer Brown

• United States
• Law Practice
• 700 & Above Employee

• Audio Visual Specialist

  • 2007 - 2008

  Temporary worker through Managed Services of AVI-SPL Temporary worker through Managed Services of AVI-SPL



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Audio Visual Specialist

  • 2007 - 2007

  Temporary worker through Managed Services of AVI-SPL Temporary worker through Managed Services of AVI-SPL



Sidley Austin LLP

• United States
• Law Practice
• 700 & Above Employee

• New Equipment Technician

  • 2004 - 2005

  As a part of the Facilities Management Department I established a new level of service in the Conference Center. I updated Audio Visual Equipment to utilize state of the art tools. I educated the staff on more efficient uses of existing equipment. I brought a clearer knowledge to be able to troubleshoot former consistent problems. I had DSL installed in conference rooms for client use. I created web pages for the company Intranet to educate end users on what to request. I incorporated other elements such as multiple microphones and projection for large video conferences. I maintained equipment cabling and accessories. I created a scheduling program utilizing Excel to enhance the canned program used by several law firms. Worked with contractors and reviewed blueprint drawings for building conference rooms in new location. Show less



Abbott

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Audio Visual Technician

  • 2004 - 2005

  Managed Services addressing the Audio Visual needs of the campus on a temporary need. Managed Services addressing the Audio Visual needs of the campus on a temporary need.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Facilities Project Manager

  • 1997 - 2003

  In my role as a Facility Manager I managed several large projects for the company. This includes managing power shutdowns, to re-stacks to building and operating a television studio. I supervised electricians, carpenters, installers, janitorial, security, catering and other trades as needed. I utilized two building automation systems including Barber Coleman and the more sophisticated Liebert Site Scan system. I am certified through Casi Rusco on Picture Perfect access control system. I have experience in HVAC including monitoring and maintaining, Lighting utilizing Microlite and Lutron systems, Communications with video teleconferencing and webex, Security with CCTV and card access and also alarm monitoring, Multimedia though design maintaining and operation. I integrated multimedia systems including Crestron and AMX controllers and also Picture Tel and Polycom videoconference systems using multiple cameras. Maintained the satellite system including adding a channel to broadcast the main presentation room to offices. Updated Multimedia rooms in Chicago, New York and Boston. Designed, researched, purchased, built and trained on the use of a multimedia room in Kansas City. Produced one of the first global corporate town hall meetings, and was involved in every detail right down to having a makeup artist. I designed a card access program used after 9/11 in our East Coast offices. I traveled with the company around the country to produce audio visual intensive roadshows. I managed technicians at other offices through video conferencing, webex and other ways of communications. Purchased, installed Multiplexer CCTV system. Did minor repairs or scheduled major service on small appliances. I assembled databases and reports for tracking purposes. I implemented flow charts for clearer communications during projects. Show less



Marianjoy Rehabilitation Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Audio Visual Technician

  • 1990 - 1994

  My responsibilities and accomplishments include installing, setting up, maintaining, teaching operation of audio visual. I prepared the annual budgets. I recommended equipment purchase for special needs. I created department operation manual. I produced educational and promotional videos. Worked with engineers on maintenance and keeping accreditation standards in check. I developed maps for fire exits. I created physician composite sheet. Developed and acquired the photography for newsletters I supervised contract officers, created and implemented a computerized incident report. Designed and put in to affect a program for parking control and identification. Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Creative Services Department Support

  • 1988 - 1989

  Worked in the Creative Services Department maintaining Slide library. Worked in the Creative Services Department maintaining Slide library.



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Lead Agent for Telemarketing Center.

  • 1985 - 1989

  Provided support for operators of an Inbound Call Center. Provided support for operators of an Inbound Call Center.



International Harvester GTL

• Machinery Manufacturing

• Truck Builder

  • 1986 - 1986

  The city of Chicago purchased 54 Garbage Trucks after the production line was shut down. Along with a few friends, we built the powder blue 1950 Series cabs in a warehouse to complete the contract. The city of Chicago purchased 54 Garbage Trucks after the production line was shut down. Along with a few friends, we built the powder blue 1950 Series cabs in a warehouse to complete the contract.