Experience

DBSI

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Service Technician

  • Aug 2020 - Present

  Maintain, service, and install cash automation equipment inside credit unions and banks through out Colorado and Wyoming. Maintain, service, and install cash automation equipment inside credit unions and banks through out Colorado and Wyoming.



Burroughs, Inc.

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Customer Engineer

  • Jun 2012 - Jul 2020

  Maintain, service, and install a large account base of ATMs, smart safes, cash recyclers, high speed scanners, check sorters, kiosks, and photocopiers. Maintain, service, and install a large account base of ATMs, smart safes, cash recyclers, high speed scanners, check sorters, kiosks, and photocopiers.



Solvport

• United States
• Information Services
• 1 - 100 Employee

• Field Service Engineer

  • Nov 2008 - Jun 2012

  TRM Copy Centers, LLC. Purchased Solvport, LLC. in November 2008. (Purchased by Burroughs in June 2012) TRM Copy Centers, LLC. Purchased Solvport, LLC. in November 2008. (Purchased by Burroughs in June 2012)



TRM Copy Centers, LLC.

• Consumer Services
• 1 - 100 Employee

• Field Service Engineer

  • Feb 2007 - Jun 2012

  (Purchased by Burroughs in June 2012) Maintain, service, install, and supply a large account base of ATMs and photocopiers through out Colorado while providing excellent customer service. When needed I traveled out of state to provide service; Service areas included: Las Vegas, Los Angeles, Houston, New Mexico, Wyoming, Nebraska, Kansas, Oklahoma, and South Dakota. (Purchased by Burroughs in June 2012) Maintain, service, install, and supply a large account base of ATMs and photocopiers through out Colorado while providing excellent customer service. When needed I traveled out of state to provide service; Service areas included: Las Vegas, Los Angeles, Houston, New Mexico, Wyoming, Nebraska, Kansas, Oklahoma, and South Dakota.



TRM

• IT Services and IT Consulting
• 100 - 200 Employee

• Service Technician

  • May 2003 - Jan 2007

  (Company was Reorganized in January 2007) Maintained an account base of over 200 photocopiers and provided service for over 2000 ATMs through out Colorado and surrounding states.

• Service Center Manager

  • Nov 1999 - Apr 2003

  Managed a large account base of photocopiers and ATMs through out Colorado. Service Center became profitable and up to company standards within two months of my arrival. Met and exceeded key measure bonus goals for operating profit and gross revenue in 2001 and 2002. Trained, supervised, wrote reviews, hired, fired, and laid off employees. Tightly reviewed financial statements, operating expenses, parts, and equipment inventory. Supported the sales department with new chain account discoveries and installations of equipment.

• Traveling Service Technician

  • Oct 1996 - Oct 1999

  Required travel up to 75%, Service Centers included: Chicago, St. Louis, Kansas City, Denver, San Antonio/Austin, and Dallas.

• Service Technician

  • Jul 1995 - Sep 1996

  Maintained an account base of over 200 photocopiers in the greater Houston area.



Aggressive Bicycles/Delgado Bicycles, Inc.

• Humble, Texas

• Manager

  • Jan 1993 - Feb 1995

  Start up of business that earned a profit within the first year. Sole responsibility for advertising, purchasing, inventory control, repairs, assembly, sales, training, and supervision of employees. Start up of business that earned a profit within the first year. Sole responsibility for advertising, purchasing, inventory control, repairs, assembly, sales, training, and supervision of employees.



Bike Route, Inc.

• Houston, Texas

• Bicycle Mechanic/Sales

  • May 1991 - Jan 1993



Champions Schwinn Cyclery

• Houston, Texas

• Bicycle Mechanic/Sales

  • Jan 1991 - May 1991



Bike Route, Inc.

• Houston, Texas

• Bicycle Mechanic/Sales

  • Nov 1990 - Jan 1991



C & J Cycles/Allison Racing

• Humble, Texas

• Bicycle Mechanic/Sales

  • Feb 1987 - Nov 1990