Michael Rachlin
Back Up F&I, Manager at Grava Chrysler Jeep Dodge- Claim this Profile
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Bio
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Experience
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Grava Chrysler Jeep Dodge
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Back Up F&I, Manager
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Mar 2018 - Present
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Commercial Sales
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2014 - Present
Sales from start to finish, E-lead conversion, appointment setting, demonstrating vehicles, and delivering vehicles with a near 100% satisfaction rating as surveyed by the manufacturer. Follow up and repeat business focus. Now focusing on Jeep, Commercial Vehicles and Consumer vehicles.
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Internet Sales Director
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Sep 2008 - Jan 2014
Sales from start to finish, E-lead conversion, appointment setting, demonstrating vehicles, running credit, submitting credit applications, signing up customers on lease or purchase contracts, and delivering vehicles with a near 100% satisfaction rating as surveyed by the manufacturer. Follow up and repeat business focus. Website management from pricing, specials, coupons and preowned vehicle focus choices. Highest certification level since 2002. Sales from start to finish, E-lead conversion, appointment setting, demonstrating vehicles, running credit, submitting credit applications, signing up customers on lease or purchase contracts, and delivering vehicles with a near 100% satisfaction rating as surveyed by the manufacturer. Follow up and repeat business focus. Website management from pricing, specials, coupons and preowned vehicle focus choices. Highest certification level since 2002.
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Internet Sales Director/Sales Manager
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May 2002 - Sep 2008
Individually responsible for all E-lead and phone leads generated from all vendors. Managed company website. E-lead conversion, appointment setting, fact finding and customer hand-off with full picture of customers situation presented, often demonstrating vehicles, signed up customers on lease or purchase contracts, and delivered vehicles. Follow up and repeat business focus. Individually responsible for all E-lead and phone leads generated from all vendors. Managed company website. E-lead conversion, appointment setting, fact finding and customer hand-off with full picture of customers situation presented, often demonstrating vehicles, signed up customers on lease or purchase contracts, and delivered vehicles. Follow up and repeat business focus.
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Education
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Southeastern Massachusetts University/ (Now Umass North Dartmouth)
Bachelor of Arts (B.A.), Philosophy