Experience

Generac Power Systems

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Dealer Acquisition Specialist

  • Aug 2022 - Present



Soerens Ford of Brookfield

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Mar 2021 - Aug 2022

  Service advisor for award winning dealership in the industry known for great customer service and service excellence. Provide the customer with a friendly and knowledgeable point of contact at the dealership and be able to communicate the customer’s needs and concerns to the technician to get the vehicle repaired in a timely, cost conscious and courteous manner for the best, most seamless experience possible. Key duties: Liaison between the service department and customers, insurance, car rental and warranty companies. Utilize an extensive knowledge of small, medium, RV and commercial vehicle operation and repairs and be able to explain service(s) needed to repair the customer’s vehicle(s). Show less



Grainger

• United States
• Retail Office Equipment
• 700 & Above Employee

• On-Site Services Consultant

  • Feb 2008 - Apr 2022

  Provide a high level of customer service, seek sales opportunities, and provide corporate and business customers with accurate and extensive product knowledge to satisfy their goals. Key duties: identify opportunities for continual improvement of processes for Grainger and its customers, product merchandising, sourcing and support requests and team member development. Provide a high level of customer service, seek sales opportunities, and provide corporate and business customers with accurate and extensive product knowledge to satisfy their goals. Key duties: identify opportunities for continual improvement of processes for Grainger and its customers, product merchandising, sourcing and support requests and team member development.



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jul 2019 - Mar 2021

  Sales and relationship building amongst local and commercial clientele while providing the best in customer service and product knowledge. Key duties: Team member development and support, merchandising, communicating with clientele, budget management, inventory orders, maintenance, payroll, security, loss prevention, and hiring. Sales and relationship building amongst local and commercial clientele while providing the best in customer service and product knowledge. Key duties: Team member development and support, merchandising, communicating with clientele, budget management, inventory orders, maintenance, payroll, security, loss prevention, and hiring.