Experience

Hopewell Theater

• United States
• Performing Arts
• 1 - 100 Employee

• House Manager

  • Apr 2021 - Present



Home for Good Dog Rescue

• Non-profit Organizations
• 1 - 100 Employee

• Volunteer/Events Coordiator

  • Apr 2019 - Present

  Volunteer & Special Events Coordinator - I split my time as the Home for Good Dog Rescue volunteer coordinator and event coordinator. As the coordinator I oversees the acquisition, management, and retention of HFGDR volunteers. I am responsible for all tasks connected to HFGDR events, including overall project timelines, ideas for planning, and guest experience. Volunteer Management Keep updated volunteer roster and records schedule volunteers for all events (adoption events, transports, fundraisers, etc.) Schedule in office volunteers for recurring, on-going and one time projects (mailings, adoption materials, etc.) Actively recruit new volunteers, while implementing new and innovative ways to engage and retain current volunteers Identify the strengths and passions of volunteer daily communication with volunteers through Facebook group, phone calls, emails, and in-person meetings process and review volunteer applications Conduct bi-monthly volunteer training sessions serve as point of contact for volunteers at both off-site and onsite opportunities Event Management Coordination of adoption events, street fairs, fundraising events, and other special events Liaise with venues, vendors, etc. Submission of permits, licenses, etc. to townships Sending out the weekly Puppy Tales Newsletter Weekending Report to Director of Development Show less



Paper Mill Playhouse

• United States
• Performing Arts
• 1 - 100 Employee

• Ticket Sales Representative

  • Feb 2004 - Present

  Group Sales Coordinator/Ticket Service Coordinator • Groups: Handles all group and corporate general inquiries and ensures maximization of revenues and minimization of losses through effective sales management. • Books School, corporate and community groups. • Answers phones and e-mails, proactively follow up with each group until contact is made. • Handle all correspondence related to billing, purchase orders, expense reports. • Handle special projects and events. • Orchestrate several large mailings per season. Assistant Box Office Manager • Reconciliation of box office revenue. • Process daily reports which include audit reports, comps and discounts. • Process daily credit card reports. • Resolve patron/staff inquires. Subscriptions/Patron Relationship Representative • Facilitate renewal and orders of season ticket subscriptions for over 30,000 subscribers. • Reconciliation of daily subscription revenue. • Subscription/Box Office operations. • Shift supervisor for subscriptions for the 06/07 season. Financial Associate • Process account invoices and payments. • Timely input of journal entries for financial statements. • Prepare weekly checks and check requests. Box Office • Client sales and service via phone, will call and ticket sales windows. • Reconciliation of day’s receipts. Show less



Crate and Barrel

• United States
• Retail
• 700 & Above Employee

• Visual Merchandiser

  • Nov 2017 - Mar 2019

  Maximize company sales growth and profitability by maintaining the stockroom and sales floor and facilitate the flow of product in order to provide an engaging experience to every customer, every time. Assist with display changes under the direction of the visual manager, planograms for displays, painting, weekly price changes. Assist and support the execution of the store's seasonal and weekly floor plans under the direction of the Assistant Store Manager, Visual. Maintain and stock the sales floor, including sales counters and all store displays and uprights/shelves, understanding the priorities of stocking, signage and cleaning. Participate in the execution of the store window displays. Perform duties associated with receiving and processing the truck. Safely process and assist with customer pick-up orders. Assist the Merchandising Manager/Operations Manager to complete essential inventory control functions in an effort to support financial and inventory accuracy. Maintain lighting in the store. Maintain an awareness of current product in all departments. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication. Actively participate in weekly store huddles and training sessions. Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position. Show less



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Lead Ops

  • Nov 2015 - Jan 2018

  · Create engaging experiences for customers by sharing expertise on cooking, entertaining & enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Conduct warm-up and cool down meetings with associates and coach associates to productivity and performance · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts · Meet personal productivity targets and goals, while providing exceptional customer service to our guests · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy · Perform projects and assignments as directed by the management team · Oversee Back of House operational functions: receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution · Manage supply inventory, repairs, maintenance and equipment · Provide training and coaching expertise to associates in receiving, shipping, damages and inventory management Show less



The Shakespeare Theatre of New Jersey

• United States
• Performing Arts
• 1 - 100 Employee

• Box Office Manager

  • Apr 2016 - Jun 2016



O&CO.

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jul 2012 - Sep 2015

  Selling high end luxury food and oils: • Open/Close store according to store policy and procedures • Merchandising/Visuals • Create bi-weekly schedule for staff • Tester and damager reports • Product knowledge • Greet and attend to customers with questions regarding olive oils and other foods Selling high end luxury food and oils: • Open/Close store according to store policy and procedures • Merchandising/Visuals • Create bi-weekly schedule for staff • Tester and damager reports • Product knowledge • Greet and attend to customers with questions regarding olive oils and other foods



Victorinox

• Switzerland
• Manufacturing
• 700 & Above Employee

• Sales Manager

  • Nov 2011 - Jun 2012

  • Knowledge of supervisory practices and principles • Open and close procedure according to company policy • Experience dealing with apparel ,timepieces, luggage, and cutlery/knives • Informs and assists customers regarding technical and specialized merchandise • Knowledge of product selection and purchasing practices • Skill in dealing with the public; knowledge of and proven ability to apply customer service techniques • Knowledge of supervisory practices and principles • Open and close procedure according to company policy • Experience dealing with apparel ,timepieces, luggage, and cutlery/knives • Informs and assists customers regarding technical and specialized merchandise • Knowledge of product selection and purchasing practices • Skill in dealing with the public; knowledge of and proven ability to apply customer service techniques



L’OCCITANE Group

• Personal Care Product Manufacturing
• 700 & Above Employee

• Assistant Manger

  • May 2011 - Nov 2011

  • Execute and manage labor scheduling and meeting payroll budgets. • Maintain and adhere to all policies and procedures. • Maintain consistent communication among store team. • Manage all areas related to stock (backroom organization, replenishment, and inventory control). • Ensure standard operating procedures are executed, including testers, damages and other compliance related items.executed daily. • Manage and approve weekly payroll. • Interact transparently with District Managers and associates. • Maintain strong product knowledge of the entire L’Occitane product line. • Model and teach others to create a positive and impactful customer experience. • Maintain, train and coach L’Occitane visual and merchandising standards. • Develop, maintain and nurture a clientele base. • Embrace and support Passport to Provence program to build a client data base. Show less



SEPHORA

• France
• Retail
• 700 & Above Employee

• Operations Manager

  • May 2010 - Mar 2011

  • Manage receiving process for all incoming shipments supporting a high volume store. • Cycle counting for all inventory to collect metrics on product availability and theft. • Order supplies for backstage as well as the selling floor. • Other responsibilites include return-to-vender, transfers and obsolete product disposal. • Cash/wrap – attend to client needs by offering professional assistance and a thourough knowledge of all products and services. • Manage rotation of all visual aids within the store. • Act as Director in Charge, as needed, and manage overnight staff. • Take on other duties in the store on a need by need basis. • The operations manager has to make sure that the selling floor and backstage area are running smoothly at all times. Show less