Experience

Miriad Products Limited

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Head Of Operations

  • Jan 2022 - Present

• Warehouse Manager

  • Apr 2021 - Jan 2022



Northwood Hygiene Products Ltd

• United Kingdom
• Paper and Forest Product Manufacturing
• 100 - 200 Employee

• Warehouse Manager

  • Oct 2018 - Apr 2021

  • Team management of 45 Warehouse Operatives 3 Supervisors over 3 shifts.• Warehouse storage space optimisation.• Manage all FLT and maintenance onsite.• Understand and ensure implementation and compliance with the Company Health & Safety Policies and Procedures.• Monitor, plan and organise resources within the warehouse team to ensure daily targets are met ensuring the timely delivery of inbound / outbound schedules.• Ensuring adequate maintenance of FLT trucks and all warehouse equipment in accordance with Health & Safety policies on site.• Management of Warehouse Administrative Support function ensuring all policies and procedures are being followed.• Responsible for all loading and unloading vehicles and trailers on site.• Ensure that all collections/deliveries are managed and carried out within the planned window.• Regular liaison with various function within the business to ensure customer requirements are met.• Management and leadership of the Warehouse team in terms of setting objectives, monitoring performance, conducting regular performance reviews and implementing plans.• Ensuring an adequate cleaning schedule for the warehouse function• Conduct daily team briefs to discuss project information and performance of the team.• Lead and manage all team members within the Warehouse Team including probationary reviews, recruitment and annual appraisal to develop high performing teams.• Exercise and implement best standard practice especially in parcel processing to improve productivity.• Permits to work and contractor control.• Liaise with 3rd party haulage companies



GEODIS

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Deputy Site Manager

  • Jun 2017 - Oct 2018

  • Managing the Ebay Global Shipping Programme and Amazon Rain Forest• Managing Boarder free operations with intergrated customers such as Harrods, Harvey Nichols, George@Asda, Hackett, Ted Baker, Ann Summers and Pepe Jeans.• Financial Management of Profit and loss, PO log, Invoicing and Payroll• Team management of 130 Warehouse Operatives 8 Team Leaders and 2 Supervisors over 2 shifts.• Ensure all parcel processing is fulfilled in a timely manner.• Warehouse storage space optimisation.• Manage all FLT and maintenance onsite.• Understand and ensure implementation and compliance with the Company Health & Safety Policies and Procedures.• Monitor, plan and organise resources within the warehouse team to ensure daily targets are met ensuring the timely delivery of inbound / outbound schedules.• Ensuring adequate maintenance of FLT trucks and all warehouse equipment in accordance with Health & Safety policies on site.• Management of Logistics Administrative Support function ensuring all policies and procedures are being followed.• Responsible for all loading and unloading vehicles and trailers on site.• Ensure that all collections/deliveries are managed and carried out within the planned window.• Regular liaison with various function within the business to ensure customer requirements are met.• Management and leadership of the Warehouse team in terms of setting objectives, monitoring performance, conducting regular performance reviews and implementing plans.• Ensuring an adequate cleaning schedule for the warehouse function• Conduct daily team briefs to discuss project information and performance of the team.• Lead and manage all team members within the Warehouse Team including probationary reviews, recruitment and annual appraisal to develop high performing teams.• Exercise and implement best standard practice especially in parcel processing to improve productivity.• Permits to work and contractor control.• Liaise with 3rd party haulage companies



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• General Merchandise Manager

  • Jun 2015 - Jun 2017

  • Leading a team of 3 Department Leaders and 25 Colleagues• Trading a store of over 500 Colleagues with takings in excess of £1.3M per week• Consistently achieving department sales of £110K per week and £180K in Christmas week• Successfully planning all key Seasonal changes throughout the year• Continually merchandising my department to keep up to date with company range changes and new line updates.• Covering all Customer Service issues, ensuring that first class service and availability is achieved.



Doddle - Part of Blue Yonder

• United Kingdom
• Software Development
• 1 - 100 Employee

• Retail Store Manager

  • Sep 2014 - Jun 2015

  • Leading a team of 2 Assistant Store Managers and 12 Colleagues.• Lead my team to deliver exceptional customer service.• Provided support to recruit colleagues for 2 further Doddle stores within my area.• Entrusted to launch a new Store in Birmingham Snow Hill.• Keep regular communication with my Area Manager on a daily basis, updating him of all current activities I and my team are working on in store along with up to date sales figures.• Developing a robust marketing plan and sales strategy for my store.



One Stop Stores Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • May 2014 - Sep 2014

  • Leading a team of 2 Shift Managers and 8 Customer Assistants with weekly takings of £40k• Ensure my team delivers first class customer service ensuring great standards and availability.• Controlling costs and managing operational routines.• Coaching, training and encouraging my team. • Leading a team of 2 Shift Managers and 8 Customer Assistants with weekly takings of £40k• Ensure my team delivers first class customer service ensuring great standards and availability.• Controlling costs and managing operational routines.• Coaching, training and encouraging my team.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Manager

  • Oct 2011 - May 2014

  • Lead and coach my team to deliver the shopping trip for customers by ensuring great service, standards and availability.• Make effective decisions to support my team to do their job.•Communicate effectively with my team, ensuring that handovers always happen and relevant information is passed on.• Ensure that all the processes, routines and systems for my department are completed accurately and at the right time.• Train and coach my team to understand the department processes relevant to their jobs.• Liaise with the team to plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation.• Ensure my team maintain high standards of presentation both on the shop floor and in the back areas.• Contribute to the stores performance by delivering all key performance indicators for my departments.



Royal Air Force (RAF)

• Armed Forces
• 700 & Above Employee

• Senior Airman

  • Mar 2000 - Oct 2011

  • Acting as a focal point for customers to provide up to date information an all supply chain issues and give advice and support to ensure that all items are delivered in the most economical and cost effective way.• Liaise with a plethora of agencies to hasten the purchase and progression of military and civilian items to ensure a high standard of customer satisfaction. •Strategically monitoring and calculating statistics based on customer feedback to evaluate and facilitate future requirements.• Looking after in excess of 500 inventories that are held on the main computer system. Responsible for ensuring mandated checks are carried out and investigating inventory discrepancies..• Coordinating requests for the local manufacture of equipment and ordering of storage media.• Preparing and maintaining Supply Account documentation for audit purposes.• Progression and clearance of discrepancy reports raised against equipment received or dispatched.• Training, development and mentoring junior tradesmen and offering support when required in all aspects of supply and logistics.• Packaging dangerous goods in accordance with current CAA regulations and air transport procedures in order for it to be transported by road to its destination or to be sent globally via airfreight.• Setting up and maintenance of a bulk or temporary fuel installation in order to sustain fast jet aircraft and helicopter operations in the United Kingdom and aboard.