Experience

BRISTOL AMBULANCE EMS LIMITED

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Emergency Care Assistant

  • Nov 2018 - Present

  Neonatal and Paediatric Emergency Stabilisation Team ECA. Emergency medical cover for events. Covid 19 Response. Neonatal and Paediatric Emergency Stabilisation Team ECA. Emergency medical cover for events. Covid 19 Response.



Ecovision Renewable Energy

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Head Of Renewable Projects

  • Aug 2019 - Jul 2020

  Design, quality and project delivery lead of Heat Pump and Solar installations and MCS/RECC compliance

• Renewable Energy Consultant

  • Jan 2019 - Nov 2019

  The specification and sale of renewable energy systems.



SURE POWER GROUP LIMITED

• 1 - 100 Employee

• Sales Consultant

  • Feb 2018 - Nov 2018

  Key responsibilities: • To attend pre-booked appointments in customers’ homes in a consultative capacity, to present the benefits of solar PV, battery storage, and heat pumps, in order to procure a sale. • To discuss the suitability of a solar PV, battery storage, or heat pump installation with a prospective customer and provide an initial survey. • To follow up customer appointments as required with information requested by the customer, liasing with relevant specialists to maximise lead closure. • To liase with telesales team and sales director on a daily basis and give feedback on each appointment. Key achievements: • Obtained the highest number sales for 3 months running within the company. • Aided business development by designing and implementing a CRM system on my own initiative in order to improve productivity and communication. • Designed spreadsheets to accurately determine heat pump running costs and Heat Incentive Payments a customer would expect to receive based upon system performance factors, oil usage, and heat demand. • Complimented by sales director of twenty years’ experience that I was the best sales consultant that he had ever trained. Show less



South Western Ambulance Service NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Emergency Care Assistant

  • Apr 2015 - Oct 2017

  To attend cases of accident and acute illness and respond to urgent, special and planned patient transport requests • To assist a qualified practitioner in the delivery of high quality and effective clinical and personal care and the transportation of patients where necessary, with the use of appropriate equipment and skills, in line with scope of practice, guidelines, and training. • To ensure a thorough and high level of communication is employed at all times, whether to patients, realtives, other members of staff, in written patient reports, handovers to and from other staff, with all relevant patient information recorded, according to standard operating procedures and policies, and updating and receiving information from control staff with the use of a radio communication device. • To maintain professionalism at all times, and to treat every person in contact with during the day with dignity, respect, and equality at all times. To promote equality and diversity and a non-discriminatory culture. • To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required, in accordance with traffic law and training, taking particular care of the vehicle, its occupants and other road users. • To carry out allocated operational duties commensurate with the role, supporting the provision of social and holistic care to patients in a pre-hospital environment, within appropriate level of training and competency. • To maintain continued professional development through research and developing own learning needs, and to maintain skills at the required level, and attending relevant courses where appropriate and as identified. • To carry out all procedures with due diligence towards maintaining good infection control. Show less



Arriva Group

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• Ambulance Care Assistant

  • Dec 2013 - Apr 2015

  As below for South Western Ambulance Service. I was transferred to work for ARRIVA under TUPE, following ARRIVA winning the contract for Non Urgent Patient Transport. Description as below for South Western Ambulance Service As below for South Western Ambulance Service. I was transferred to work for ARRIVA under TUPE, following ARRIVA winning the contract for Non Urgent Patient Transport. Description as below for South Western Ambulance Service

• Ambulance Care Assistant/ Intermediate Care Assistant

  • Sep 2010 - Dec 2013

  • To transport patients, who are otherwise unable to transport themselves, to and from hospital and other healthcare administrations under normal driving conditions, with the use of wheelchairs, carry chairs and standing support using safe, comfortable and effective, manual handling techniques, minimizing risk to the crew and the patient. • To communicate with patients, their families, carers, control centre staff, and other healthcare staff in a professional, courteous, respectful, and dignifying manner at all times, with due consideration for their wellbeing, according to decency and trust policy. • To administer first aid and render support to other healthcare professionals as situations arise, and any emergencies that I may come across on a journey. • To drive ambulance vehicles demonstrating consideration for the patient’s safety and comfort, with due consideration for other road users and road conditions, the highway code and ambulance service driving policy. • To transport patients to time critical appointments in a safe and comfortable manner. • To identify issues or concerns within a patient’s home environment or otherwise and report them as appropriate according to Trust policy • To maintain patient confidentiality at all times • To work in accordance with all requirements of the Health and Safety and Work Act and Manual Handling regulations 1992 • To carry out daily vehicle inspections and basic vehicle maintenance and report any issues that arise The Great Western Ambulance Service merged with South Western Ambulance Service to become South Western Ambulance Service in February 2013. Show less



Renishaw

• United Kingdom
• Automation Machinery Manufacturing
• 700 & Above Employee

• Custom Products Engineer

  • Jan 2009 - Jun 2009

  • To devise a process by which the division can manage, control, and respond to customer complaints, quickly and effectively. These complaints could be anything product related from design issues, to quality control and packaging.• To ensure that customer complaints are effectively addressed, to irradicate the problem and maintain customer satisfaction• To project manage the repair, process or design changes needed to properly address the problem with customer reports, and to undertake these tasks personally where appropriate.• To liase with other customer complaints coordinators and determine their methods of managing and solving complaints. To meet on a weekly basis to help ensure the divisional quality system for managing complaints within the company is running efficiently.• To have a system of effective communication with the customer to ensure they are happy and custom continues. Show less

• Graduate Design Engineer

  • Aug 2008 - Dec 2008

  • To design and provide drawings for custom probe styli to specific customer requirements and provide a quotation and product lead time to the customer• To understand costings, design/manufacturing constraints, production constraints involved.• To support production and manufacture where appropriate to ensure the design is understood• To provide production with build instructions (adhesive used, specific finishing processes required, tolerances etc) • Process development. To understand and suggest improvements to the Product Change Process used by the division to take an initial customer telephone or email enquiry from design proposal to manufacture, through to production, and shipping. This was the system by which all work within the the division was processed. Show less

• Graduate Design Engineer

  • Feb 2008 - Aug 2008

  To carry out the highly critical design testing of sophisticated and sensitive measurement probe of a multi-million pound development project, analyse the results and report and discuss the results in relevant meetings, and suggest further testing.• To train industrial placements in the use of £250,000 measurement machines and how to carry out and analyse the data obtained from the testing. To ensure understanding so that relevant feedback is given to the design team.• To design a coolant leak test rig used to place the development project probe under a strict environmental condition seen in real life machining use; which will operate itself under pre-programmed conditions. The system must conform to strict safety and legislation requirements and involves the close proximity of fluid and electricity. Show less

• Current Products Engineer/Graduate Engineer

  • Oct 2006 - Feb 2008

  • To provide support to assembly where appropriate to ensure any build or testing problems were rectified quickly and shipments weren't delayed.• To design and provide drawings where required for design changes to dental products.• To investigate problems seen 'in the field' and devise methods for replicating these problems, and implement design changes where appropriate to rectify them.• To report on competitors products which would provide key know-how of capability and insight into divisional development needs• To produce monthly reports on product returns, to aid in reducing the number of returns to 'acceptable levels', and reduce costs. Show less



Renishaw plc, Spatial Measurement Division

• Pre University/Summer placement student

  • Aug 2002 - Jun 2006

  This comprised of spending a year as a pre-university placement student, followed by two successive summers (1-2 months each) as a summer placement student. Responsibilities include: • To design tooling jigs and fixtures and using CAD software. • To produce Standard Operating Procedures for assembly department. • To support the assembly department with any build issues and provide solutions. • To support development by running test programs on new builds and analyse results. This comprised of spending a year as a pre-university placement student, followed by two successive summers (1-2 months each) as a summer placement student. Responsibilities include: • To design tooling jigs and fixtures and using CAD software. • To produce Standard Operating Procedures for assembly department. • To support the assembly department with any build issues and provide solutions. • To support development by running test programs on new builds and analyse results.