Michael Otano

Help Desk Technician at Kenworth Sales
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Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas, Nevada, United States, US
Languages
  • English -
  • Spanish -
Skills

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Bio

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Credentials

  • MCPS: Microsoft Certified Professional
    Microsoft
    Aug, 2015
    - Nov, 2024
  • MCTS: Windows Server 2008 Active Directory, Configuration
    Microsoft
    Aug, 2015
    - Nov, 2024
  • CompTIA Network ce
    CompTIA
    Dec, 2014
    - Nov, 2024

Experience

  • Kenworth Sales
    • United States
    • Transportation/Trucking/Railroad
    • 200 - 300 Employee
    • Help Desk Technician
      • Jul 2019 - Present

  • iTech Las Vegas, LLC
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Helpdesk Technician
      • Jan 2016 - May 2019

      Troubleshoot and resolve user, computer, network, printer, VoIP phone system and active directory connectivity issues. Install and maintain programs per business line accounts. Install, modify, and repair computer hardware and software. Troubleshoot and resolve user, computer, network, printer, VoIP phone system and active directory connectivity issues. Install and maintain programs per business line accounts. Install, modify, and repair computer hardware and software.

Education

  • Asher College
    Associate's degree, Computer Network and Technology
    2014 - 2016
  • Bonanza High School
    High School
    2000 - 2002

Community

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