Experience

Credit Bureau of Canada Collections

• Canada
• Financial Services
• 1 - 100 Employee

• Senior Collector

  • Apr 2018 - Present



Gatestone and Associates\Collect Corp Inc

• Collections Supervisor

  • Jan 2008 - Apr 2018

  Contracted out to the law office of Noel Daley and Associates, where I supervised a team of 12 collectors • Worked Bank of Montreal, Royal Bank, CIBC and American Express 3rd party collections • Improved monthly collections goal, twenty four months straight on American Express • Worked with junior collections helping them with collection goals and helping them improve on collection skills. Contracted out to the law office of Noel Daley and Associates, where I supervised a team of 12 collectors • Worked Bank of Montreal, Royal Bank, CIBC and American Express 3rd party collections • Improved monthly collections goal, twenty four months straight on American Express • Worked with junior collections helping them with collection goals and helping them improve on collection skills.



Total Credit Recovery

• Collection/Supervisor

  • Jan 2006 - Jan 2008

  Supervised a team of 10, helping team achieve personal and team goals. • Was promoted to supervisor July 2007, due to leadership and collections ability. • Hit monthly target 11 months straight • Worked on high lend portfolio for American Express collections. Supervised a team of 10, helping team achieve personal and team goals. • Was promoted to supervisor July 2007, due to leadership and collections ability. • Hit monthly target 11 months straight • Worked on high lend portfolio for American Express collections.



CBCL

• Collection Officer

  • Jan 2004 - Jan 2006

  Working as a collector for American Express US. • Work way up from a back end collector to a front line High Lend collector in 2 months • Able to hit target every month Working as a collector for American Express US. • Work way up from a back end collector to a front line High Lend collector in 2 months • Able to hit target every month



David Youngson and Associates

• Accounting Supervisor

  • Jan 1991 - Jan 2003

  Did collections, posting of debits and credits and bank deposits. • Was responsible for daily accounting duties. Posting of A/P and A/R • Did collections for all past due A/R accounts, Over 6000 accounts • Did all journal and accounting posting • Supervised a team of 9 Did collections, posting of debits and credits and bank deposits. • Was responsible for daily accounting duties. Posting of A/P and A/R • Did collections for all past due A/R accounts, Over 6000 accounts • Did all journal and accounting posting • Supervised a team of 9