Michael O'Donovan

IT Helpdesk Engineer at PFH Technology Group
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Contact Information
us****@****om
(386) 825-5501
Location
Cork, County Cork, Ireland, IE
Languages
  • English Native or bilingual proficiency
  • Irish Limited working proficiency
  • French Elementary proficiency

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Bio

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Experience

    • Ireland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • IT Helpdesk Engineer
      • Mar 2018 - Present

      Working with Windows active directory, Printer/scanner setup, administration of security groups, creation of shared folders. Troubleshooting issues with users' computers, network problems etc. Working with Windows active directory, Printer/scanner setup, administration of security groups, creation of shared folders. Troubleshooting issues with users' computers, network problems etc.

    • Ireland
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Accounts Assistant
      • Feb 2014 - Mar 2018

      Duties include: Accounts - Posting new and used vehicle funding transactions and monthly reconciliation of funding accounts. - Posting invoices, credit notes and direct debit transactions to purchase ledger accounts and reconciling them. - Making daily lodgements. - in case of colleague absence, provided cover for the following tasks: Preparing the daily lodgement, this includes till receipts, debtors cheques and vehicle related payments. Sending a daily cash flow forecast to the group financial controller. This involves consolidating information from our online banking, credit management and dealer management systems as well as input from other employees into a one page report on the next 4 days of cash flow and larger payments due to hit in the longer term. IT: Played a part in coordinating the set-up and maintenance of numerous technical systems: - Maintaining/troubleshooting VISA machines. - Installation of software, including MS Office and creation and setup of new Windows installations. - Connection to office email through outlook on Windows, on iOS and on Android through their native mail apps. - Setup of shared folders and permissions on a network drive. - Setup of network scanners/printers. - Organising accounts for new users on multiple systems. - Connection of new devices to our network/phone system and movement of already installed devices. - Installing and configuring network hardware. (network based clock-in terminals, etc) Other Skills: - Vehicle registration. - Purchasing of warranties and maintenance packages. - Working with online change of vehicle ownership. - Vehicle photography, editing and uploading of imagery and preparation of vehicle advertisements. - Printing of PoS material for vehicles and use of virtual product presentation system. Show less

    • Ireland
    • Retail
    • 300 - 400 Employee
    • Salesperson
      • Dec 2011 - Dec 2011

      Seasonal position, responsibilities included: - Actively promoting and selling my allocated brands - Customer Service - Stock management Seasonal position, responsibilities included: - Actively promoting and selling my allocated brands - Customer Service - Stock management

    • Ireland
    • Retail
    • 300 - 400 Employee
    • Stockroom Assistant
      • Dec 2010 - Dec 2010

      Seasonal position, Responsibilities included: - Assisting with the organisation and maintenance of the stock room and the shop floor. - Keeping track of stock on hand and providing updates to the sales team of current stock levels. - Receiving and unpacking incoming shipments and preparing merchandise for outgoing shipments. Seasonal position, Responsibilities included: - Assisting with the organisation and maintenance of the stock room and the shop floor. - Keeping track of stock on hand and providing updates to the sales team of current stock levels. - Receiving and unpacking incoming shipments and preparing merchandise for outgoing shipments.

    • Ireland
    • Retail
    • 300 - 400 Employee
    • Despatch Worker
      • Feb 2010 - Sep 2010

      I worked in the despatch department in Brown Thomas Cork during my first year of college. Responsibilities as follows: - Unpacking, checking and distribution of stock to the relevant departments on a daily basis. - Emptying of bins, processing packaging for recycling, assisting in housekeeping of the stockroom and store in general. - Assisting staff of all departments with stock enquiries, stock replenishment and other sundry requests. -Helping customers with collection of purchases. Reason for leaving: I felt the amount of time I was putting into work was hurting my chances of getting a degree. Show less

Education

  • University College Cork
    Electical and Electronic Engineering (Did not finish)
    2009 - 2013
  • Christian Brothers College, Sidney Hill, Wellington Rd, Cork
    Leaving Certificate, 450 Points
    2003 - 2009

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