Michael Nutsford

Store Manager at Shake Out
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ
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Credentials

  • Train the Trainer- Delivering Effective Training Programmes
    EMA
    Aug, 2018
    - Sep, 2024

Experience

  • Shake Out
    • United States
    • Manufacturing
    • Store Manager
      • Dec 2019 - Present

      Comprehensive understanding of all Shake Out systems. Manage other staff whilst providing premium customer service across the two Auckland sites Comprehensive understanding of all Shake Out systems. Manage other staff whilst providing premium customer service across the two Auckland sites

  • BurgerFuel
    • New Zealand
    • Food and Beverage Services
    • 100 - 200 Employee
    • Franchisee Trainer
      • Aug 2017 - Aug 2019

      Assist with developing systems and eLearning modules within the Learning & Development team for the NZ and Middle Eastern markets. Conduct Franchisee Trials which consists of an introduction to everything BurgerFuel over a 3 day span. Conduct 12-16 week training for those trials that were successful, taking a Franchisee through every step of the training programme from POS to Store Management.

    • Store Manager
      • Jan 2015 - Jul 2017

      Day to day running of the Business. I organised many aspects ranging from training, rostering, staff morale/environment, maintenance, cash management, ordering, stock management and maintaining multiple operational standards.

    • Shift Manager
      • Feb 2013 - Nov 2014

      Comprehensive understanding of all BurgerFuel Systems, specific to the Night Shift Manager Role. Manage other staff whilst providing premium customer service. Comprehensive understanding of all BurgerFuel Systems, specific to the Night Shift Manager Role. Manage other staff whilst providing premium customer service.

  • HOYTS Group
    • Australia
    • Entertainment Providers
    • 400 - 500 Employee
    • Ex: Projectionist
      • Apr 2011 - Dec 2012

      2IC level role in assisting with the operation of a theatre, and the servicing of 35mm film maintenance as well as digital programming.

    • Cinema Worker/Circle Lounge Manager
      • Apr 2007 - Apr 2011

      Working as a Lounge Supervisor and then Manager in 2009. Used important organisational skills and diligence to manage staff in a high pressure environment to exceed organisational KPI levels.

Education

  • SAE Auckland
    Recording Arts
    2009 - 2012
  • Howick College
    2003 - 2007

Community

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