Michael Nelson
Director Of Client Services at SureCritic, Inc.- Claim this Profile
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Bio
Vanessa Au, Ph.D.
Mike was my student at UW in a class called Navigating Information Networks. He really stood out for his creativity, diligence, and contributions to class discussions. And because of that, I recommended him for the job he currently has at Spring Creek after I accepted a position there. Mike brought his enthusiasm for school with him to his first job, and it was great to see him fit in immediately. He knows social media marketing and is always eager to learn more and help out his team. Mike is organized, good at multi-tasking and a very hard worker. On top of that, he's an all around great guy to work with. Incredibly friendly, humble, positive and helpful. I highly recommend him!
Nicole Shema
Michael is someone who truly goes above and beyond, and is the ultimate 'team player'. I was impressed by his ability to always be mastering multiple projects simultaneously, and still be the person raising his hand to take on more. He showed both initiative and strong organizational skills. Michael is a creative and skilled community manager - and truly works to be an advocate of the online community he is working with. On a deeper level, he is analytics-minded and understands the data and key metrics behind what he is doing.
Vanessa Au, Ph.D.
Mike was my student at UW in a class called Navigating Information Networks. He really stood out for his creativity, diligence, and contributions to class discussions. And because of that, I recommended him for the job he currently has at Spring Creek after I accepted a position there. Mike brought his enthusiasm for school with him to his first job, and it was great to see him fit in immediately. He knows social media marketing and is always eager to learn more and help out his team. Mike is organized, good at multi-tasking and a very hard worker. On top of that, he's an all around great guy to work with. Incredibly friendly, humble, positive and helpful. I highly recommend him!
Nicole Shema
Michael is someone who truly goes above and beyond, and is the ultimate 'team player'. I was impressed by his ability to always be mastering multiple projects simultaneously, and still be the person raising his hand to take on more. He showed both initiative and strong organizational skills. Michael is a creative and skilled community manager - and truly works to be an advocate of the online community he is working with. On a deeper level, he is analytics-minded and understands the data and key metrics behind what he is doing.
Vanessa Au, Ph.D.
Mike was my student at UW in a class called Navigating Information Networks. He really stood out for his creativity, diligence, and contributions to class discussions. And because of that, I recommended him for the job he currently has at Spring Creek after I accepted a position there. Mike brought his enthusiasm for school with him to his first job, and it was great to see him fit in immediately. He knows social media marketing and is always eager to learn more and help out his team. Mike is organized, good at multi-tasking and a very hard worker. On top of that, he's an all around great guy to work with. Incredibly friendly, humble, positive and helpful. I highly recommend him!
Nicole Shema
Michael is someone who truly goes above and beyond, and is the ultimate 'team player'. I was impressed by his ability to always be mastering multiple projects simultaneously, and still be the person raising his hand to take on more. He showed both initiative and strong organizational skills. Michael is a creative and skilled community manager - and truly works to be an advocate of the online community he is working with. On a deeper level, he is analytics-minded and understands the data and key metrics behind what he is doing.
Vanessa Au, Ph.D.
Mike was my student at UW in a class called Navigating Information Networks. He really stood out for his creativity, diligence, and contributions to class discussions. And because of that, I recommended him for the job he currently has at Spring Creek after I accepted a position there. Mike brought his enthusiasm for school with him to his first job, and it was great to see him fit in immediately. He knows social media marketing and is always eager to learn more and help out his team. Mike is organized, good at multi-tasking and a very hard worker. On top of that, he's an all around great guy to work with. Incredibly friendly, humble, positive and helpful. I highly recommend him!
Nicole Shema
Michael is someone who truly goes above and beyond, and is the ultimate 'team player'. I was impressed by his ability to always be mastering multiple projects simultaneously, and still be the person raising his hand to take on more. He showed both initiative and strong organizational skills. Michael is a creative and skilled community manager - and truly works to be an advocate of the online community he is working with. On a deeper level, he is analytics-minded and understands the data and key metrics behind what he is doing.
Credentials
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Community Strategist
Word of Mouth Marketing AssociationOct, 2012- Nov, 2024
Experience
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SureCritic
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Director Of Client Services
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Dec 2019 - Present
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Senior Account Manager
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Jan 2016 - Dec 2019
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Strategic Account Manager
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Jan 2014 - Dec 2019
Direct point of contact for Hyundai Motor America
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Spring Creek Group | MediaBrands
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Greater Seattle Area
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Sr. Associate, Social Communities
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Aug 2011 - Dec 2013
Located in Seattle’s Pioneer Square, Spring Creek Group is a Social Media Marketing agency, part of Interpublic Group and the MediaBrands division. With expertise in digital marketing and analytics, we specialize in social media strategy and helping highly-visible brands listen and connect with their customers. • Daily social media management for several industry-leading brands including Microsoft, HTC, IHOP, and Kia Motors America • Provide insights into community trends, support needs, and conversation themes • Creative content development and copywriting representing tone and voice of client • Active social media listening and customer support outreach and engagement • Assist in developing unique digital media campaigns, contests, and promotions • Word of Mouth Marketing Association certified Community Strategist Reporting & Analytics • Assist in managing and delivering social media analytics reporting and strategic recommendations for several large brands including Microsoft, HTC, Wells Fargo, and Claritin • Pull and interpret key insights using Facebook data and multiple data sources stored on SQL Server • Assist in the development of sophisticated custom dashboards for internal and client reporting Show less
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Student Marketing Assistant
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Sep 2009 - Jun 2011
As a Marketing Assistant at the office of Environmental Health & Safety at the University of Washington, I worked directly with the Fire Prevention Specialist to promote fire safety awareness on the university campus. • Created the Facebook brand page for University of Washington Fire Safety • Fostered an online community while promoting fire safety on the university campus • Managed all editorial content and copywriting • Assisted in all fire safety community outreach and educational activities • Responsible for general office duties Show less
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950 KJR Sports Radio | Clear Channel Communications
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Greater Seattle Area
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Marketing Intern
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Sep 2010 - Jan 2011
During my internship at KJR, I gained valuable digital marketing skills and assisted with developing creative content and executing all promotional activities. In addition, I was also responsible for booking and scheduling daily guests. • Managed all branded social media channels • Responsible for writing daily show summaries of major topical events used for Internet distribution • Assisted in the execution of all promotional activities • Worked in the process of researching, contacting, and booking all on-air guests • Responsible for editing and sharing daily show podcasts Show less
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Education
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University of Washington
Bachelor of Arts, Communication, Political Science
Community
