Michael Nadeau
Information Technology Business Consultant at 4Tech- Claim this Profile
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Bio
Esfandiar (Essy) Amiri
I had a chance to work with Mike for a while and it was my honor as one of his team member who Mike was its manager. He was such a cool and talented manager who could cope with issues in any circumstances. He was one my best mangers that I've ever had. He is dedicated and committed to his responsibilities. The way he mentors, I have nothing to say except that he is perfect. I wish I could work with him in another environment once more.
Chetan Kumar
Few people have the opportunity to report to a manager who is also a Team player, Technically hands-on and a good mentor—but I did when I worked with Mike. Any employee would be lucky to have Mike as a manager.
Lei Chen
Michael was my manager for over two years at Worldpay, where his leadership, communication, hands-on experience and support always motivated our team. And we all know that no matter what blocks we had encountered, Michael would always be there listening to us, motivating us, guiding us and backing us up. He had been clearly interested in helping us grow as a team as well as individuals. Overall, Michael was one of the best managers I’ve ever had, and I know he would be an excellent addition to any company.
Esfandiar (Essy) Amiri
I had a chance to work with Mike for a while and it was my honor as one of his team member who Mike was its manager. He was such a cool and talented manager who could cope with issues in any circumstances. He was one my best mangers that I've ever had. He is dedicated and committed to his responsibilities. The way he mentors, I have nothing to say except that he is perfect. I wish I could work with him in another environment once more.
Chetan Kumar
Few people have the opportunity to report to a manager who is also a Team player, Technically hands-on and a good mentor—but I did when I worked with Mike. Any employee would be lucky to have Mike as a manager.
Lei Chen
Michael was my manager for over two years at Worldpay, where his leadership, communication, hands-on experience and support always motivated our team. And we all know that no matter what blocks we had encountered, Michael would always be there listening to us, motivating us, guiding us and backing us up. He had been clearly interested in helping us grow as a team as well as individuals. Overall, Michael was one of the best managers I’ve ever had, and I know he would be an excellent addition to any company.
Esfandiar (Essy) Amiri
I had a chance to work with Mike for a while and it was my honor as one of his team member who Mike was its manager. He was such a cool and talented manager who could cope with issues in any circumstances. He was one my best mangers that I've ever had. He is dedicated and committed to his responsibilities. The way he mentors, I have nothing to say except that he is perfect. I wish I could work with him in another environment once more.
Chetan Kumar
Few people have the opportunity to report to a manager who is also a Team player, Technically hands-on and a good mentor—but I did when I worked with Mike. Any employee would be lucky to have Mike as a manager.
Lei Chen
Michael was my manager for over two years at Worldpay, where his leadership, communication, hands-on experience and support always motivated our team. And we all know that no matter what blocks we had encountered, Michael would always be there listening to us, motivating us, guiding us and backing us up. He had been clearly interested in helping us grow as a team as well as individuals. Overall, Michael was one of the best managers I’ve ever had, and I know he would be an excellent addition to any company.
Esfandiar (Essy) Amiri
I had a chance to work with Mike for a while and it was my honor as one of his team member who Mike was its manager. He was such a cool and talented manager who could cope with issues in any circumstances. He was one my best mangers that I've ever had. He is dedicated and committed to his responsibilities. The way he mentors, I have nothing to say except that he is perfect. I wish I could work with him in another environment once more.
Chetan Kumar
Few people have the opportunity to report to a manager who is also a Team player, Technically hands-on and a good mentor—but I did when I worked with Mike. Any employee would be lucky to have Mike as a manager.
Lei Chen
Michael was my manager for over two years at Worldpay, where his leadership, communication, hands-on experience and support always motivated our team. And we all know that no matter what blocks we had encountered, Michael would always be there listening to us, motivating us, guiding us and backing us up. He had been clearly interested in helping us grow as a team as well as individuals. Overall, Michael was one of the best managers I’ve ever had, and I know he would be an excellent addition to any company.
Credentials
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ITIL V3 Foundation
PEOPLECERTSep, 2017- Sep, 2024 -
Nutanix Hands-on Workshop
NutanixMay, 2017- Sep, 2024 -
A+ Certified Professional Information Technology Technician
CompTIAOct, 2008- Sep, 2024
Experience
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4Tech
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Canada
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Information Technology & Services
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1 - 100 Employee
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Information Technology Business Consultant
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Apr 2019 - Present
Founder of 4Tech an IT management services company who affordably provides big enterprise level tools and techniques to small-medium sized businesses for infrastructure, technical support, cyber security, and technology related products • Providing project management for IT solutions • Providing IT Infrastructure analysis, architectural design, & technical hands-on solutions implementation • Responsible for the day to day operations of the company’s products and services, including new product research, working with supply chains, and maintaining a high level of customer satisfaction. • Providing clients with data storage, protection, and monitoring products • Website development and maintenance • Producing marketing information and materials • Provides/Maintains social media, online content, and customer engagement platforms • Analysing services for better automation and faster service response times • Training and managing sub-contractors, and 3rd party services providers Show less
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Worldpay
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United Kingdom
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Financial Services
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700 & Above Employee
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Manager of Corporate Infrastructure and Operations
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Jan 2016 - Jul 2018
Oversaw and participated with technical tasks for infrastructure & operations management of data centers & IT critical services, ensuring a 24/7 uptime of core business systems. Developed and managed a team of Network Administrators (4), delivery and day to day operations on several platform migrations, upgrade projects including: Virtualization of physical hosts, Windows active directory & MS Exchange version upgrades, migrating users from full to thin client desktops & decommissioning systems. •Inspection and monitoring of large data center Planned and provided application infrastructure for agile development teams and projects •Prioritized workloads, monitored and adjusted staffing levels and ensured on team time delivery •Responded to infrastructure anomalies and outages utilizing redundancy plans and documented procedures with minimal downtime for business operations •Managed service desk and end user support. Using ITIL standards and keeping within service level agreements (fastest response times) •Lead internal projects to improve services and maximize return on investment, including a successful under budget virtualization of core infrastructure services. •Managed and negotiated all service contracts with suppliers and service providers in Canada. VOIP SIP lines, MPLS, mobile communications •Conducted employee performance reviews, & promoted a career development culture within the team •Mandated as sole representative for the Canadian change management board •Implementing high levels of security of systems and devices enforcing PCI standards •Maintained all documentation including network diagrams and knowledgebases Environments and Methodologies: Show less
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Network Manager/Technical Support
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Dec 2013 - Dec 2015
Management & monitoring of wide area data communications network equipment/servers Management and configuration of data center, security systems, firewalls, antivirus, back-ups Analyzing and recommendations for streamlining each departments application tools and procedures Project management and Coordination of third party consultants Documenting and correcting end user technical supports issues Implementing patches and updates of software/hardware systems Managing email services, spam filters, virus alerts, delivery status reports Updating and modifying corporate website Managing software licenses, hardware warranties, vendor relations and acquisitions Providing user training on software and hardware Show less
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Jacques Moreau Sports
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Canada
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1 - 100 Employee
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Information Technology Manager/Business Operations
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Aug 2009 - Dec 2013
Network administration, server management Streamlining information technology related procedures Technical support, configuration, maintenance of all software and hardware Support and updates of all computers, technology, and communication systems Design, implementation, and updates to corporate website Programming, implementation, and updates to e-commerce website Technical support and training for all users Implementation and management of digital inventory tracking system Sales, inventory, and market analysis reports Purchasing, managing B2B systems, and liaison with suppliers Billing, accounts receivable, bookkeeping Logistics for order entry, order fulfillment, and shipping processes Internet marketing, establishment of online presence and search engine ranking Employee Management, customer service and sales support for organizations Design of product catalogs and marketing material Show less
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Soroc Technology
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Canada
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Information Technology & Services
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200 - 300 Employee
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Support Service Coordinator
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Jul 2008 - Aug 2009
Supervising & Coordinating technicians for service support calls on site at CIBC and BMO Assessing technical support issues from corporate users Requisitioning the proper hardware for service calls Assisting on-site technicians with technical support Configuration and setup of computers for high security environments Supervising & Coordinating technicians for service support calls on site at CIBC and BMO Assessing technical support issues from corporate users Requisitioning the proper hardware for service calls Assisting on-site technicians with technical support Configuration and setup of computers for high security environments
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ZoomMed
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Russian Federation
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Advertising Services
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1 - 100 Employee
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Network & Technical Support Specialists, levels 1-2-3
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2007 - 2008
Network administration, server management and configuration Managing back-ups, restoring data, and security for data access Configuration and setup of programs and computers Providing technical support for end users Network administration, server management and configuration Managing back-ups, restoring data, and security for data access Configuration and setup of programs and computers Providing technical support for end users
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Information Technology Consultant
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2001 - 2007
Setting up and supporting data networks Providing technical support levels 1-2-3 for many types of industries Building and managing database solutions Building and selling multimedia systems Cabling for data network including telephone systems Training for software and sales Configuration and support of auto-dialing systems Designing and hosting websites Provided internet marketing solutions Setting up and supporting data networks Providing technical support levels 1-2-3 for many types of industries Building and managing database solutions Building and selling multimedia systems Cabling for data network including telephone systems Training for software and sales Configuration and support of auto-dialing systems Designing and hosting websites Provided internet marketing solutions
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Consoltex Inc.
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Textile Manufacturing
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1 - 100 Employee
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Network Manager/PC Specialist
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1997 - 1999
Setting up and managing local and wide networks Trouble shooting server and computer issues Designing and implementing redundancy plan and security of corporate data Integration and support of mainframe (as/400) emulation systems Providing technical support levels 1-2-3 for all departments Managing corporate internet & email server Setting up and managing local and wide networks Trouble shooting server and computer issues Designing and implementing redundancy plan and security of corporate data Integration and support of mainframe (as/400) emulation systems Providing technical support levels 1-2-3 for all departments Managing corporate internet & email server
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Omnitek Micro Services
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Canada
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Manager of Sales/ Support Technician
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Jul 1996 - 1997
Sold and installed contact management software Sales and customer service for clients On-site repair and trouble shooting for computers issues Marketing and cold calling to increase client base Sold and installed contact management software Sales and customer service for clients On-site repair and trouble shooting for computers issues Marketing and cold calling to increase client base
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McGill University - Macdonald Campus
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Canada
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Higher Education
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1 - 100 Employee
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Local Area/Wide Area Network Assistant Manager (Stage)
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Apr 1996 - Jun 1996
End-user support for professors and departments Setup and configuration of computers and software Cabling for data networks End-user support for professors and departments Setup and configuration of computers and software Cabling for data networks
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Access Experts
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Software Development
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Software Sales Consultant/Account Manager
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Jun 1993 - Jun 1995
Calling potential new customers to increase client base Processing orders from clients Customer service Calling potential new customers to increase client base Processing orders from clients Customer service
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Education
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2019 - 2019
SAJE Montreal
Business, Management, Marketing, and Related Support Services -
2018 - 2018
Global Knowledge
VMware vSphere: Install, Configure, Manage [V6.5] – Data Center Virtualization, Virtualization -
2017 - 2017
Global Knowledge
Certification, ITIL V3 Foundation -
2017 - 2017
PPM Global
Project Management -
2016 - 2016
Ashridge Executive Education, Hult International Business School
Human Resources Management/Personnel Administration, General -
2000 - 2000
Dawson College
Multi-media/Web Design (Flash Macromedia-Dreamweaver), Certification -
1999 - 1999
Multihexa Microsoft Certified Technical Training
MCP Course-Microsoft Exchange Server-Design & Implementation, Certification -
1999 - 1999
Multihexa Microsoft Certified Technical Training Center,
MCP Course -Secure Web Access with Proxy Server 2.0, Certification -
1999 - 1999
Multihexa Microsoft Certified Technical Training Center, Montréal
MCP Course-Creating & Configuring Web Server IIS, Certification -
1998 - 1998
Drake Computer Novell Authorized Training Center
CNA, Novell Adminstrator -
1998 - 1998
Productivity Point International Microsoft Technical Training Center
MCP, MCP Course 922-Supporting MS Windows NT 4.0 Core Technologies -
1995 - 1996
CEGEP - John Abbott College
A.E.C, Computer Systems Networking technical support -
1992 - 1993
CEGEP - John Abbott College
A.E.C., Micro computing
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