Michael N.
Director Of Ecommerce at WOWparts- Claim this Profile
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English -
Topline Score
Bio
Jude W.
Michael is a superior relationship and sales manager. He works incredible hard, while making it appear effortless. He exceeds targets and brings new opportunities to the table consistently. Michael is a superior relationship-driven professional. Highest recommendation for any employer looking for top talent.
Joe Pascale
I've never met a better relationship manager than Michael. The way he connects with his clients, helps solve all their problems, & takes such high ownership with every project he tackles is inspiring. Michael brought out the best in our group by setting such a great example, & I'm honored both to have worked alongside him & to call him a friend. I highly endorse him for relationship management, technical capabilities, & marketing prowess, & I'm really hoping we can work together again in the future.
Jude W.
Michael is a superior relationship and sales manager. He works incredible hard, while making it appear effortless. He exceeds targets and brings new opportunities to the table consistently. Michael is a superior relationship-driven professional. Highest recommendation for any employer looking for top talent.
Joe Pascale
I've never met a better relationship manager than Michael. The way he connects with his clients, helps solve all their problems, & takes such high ownership with every project he tackles is inspiring. Michael brought out the best in our group by setting such a great example, & I'm honored both to have worked alongside him & to call him a friend. I highly endorse him for relationship management, technical capabilities, & marketing prowess, & I'm really hoping we can work together again in the future.
Jude W.
Michael is a superior relationship and sales manager. He works incredible hard, while making it appear effortless. He exceeds targets and brings new opportunities to the table consistently. Michael is a superior relationship-driven professional. Highest recommendation for any employer looking for top talent.
Joe Pascale
I've never met a better relationship manager than Michael. The way he connects with his clients, helps solve all their problems, & takes such high ownership with every project he tackles is inspiring. Michael brought out the best in our group by setting such a great example, & I'm honored both to have worked alongside him & to call him a friend. I highly endorse him for relationship management, technical capabilities, & marketing prowess, & I'm really hoping we can work together again in the future.
Jude W.
Michael is a superior relationship and sales manager. He works incredible hard, while making it appear effortless. He exceeds targets and brings new opportunities to the table consistently. Michael is a superior relationship-driven professional. Highest recommendation for any employer looking for top talent.
Joe Pascale
I've never met a better relationship manager than Michael. The way he connects with his clients, helps solve all their problems, & takes such high ownership with every project he tackles is inspiring. Michael brought out the best in our group by setting such a great example, & I'm honored both to have worked alongside him & to call him a friend. I highly endorse him for relationship management, technical capabilities, & marketing prowess, & I'm really hoping we can work together again in the future.
Credentials
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Osha
OSHAcademy Safety and Health TrainingDec, 2020- Nov, 2024 -
Pharmacy Technician
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Experience
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WOWparts
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Director Of Ecommerce
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Jul 2022 - Present
Daily operations for all sales channels and managing team of channel leaders to excel in customer service, sales and marketing. Channel sales for eBay, Walmart, wish.com, website, Etsy, Amazon and google. Daily operations for all sales channels and managing team of channel leaders to excel in customer service, sales and marketing. Channel sales for eBay, Walmart, wish.com, website, Etsy, Amazon and google.
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Martindale-Nolo
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United States
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Advertising Services
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1 - 100 Employee
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Customer Success Manager
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Dec 2020 - May 2022
Promoting lead generation through advertising, integrating with live chat service, review and direct consumer contact. Promoting lead generation through advertising, integrating with live chat service, review and direct consumer contact.
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Harborside Inc.
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United States
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Retail
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1 - 100 Employee
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Store Director
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Jan 2020 - Dec 2020
As the GM of Harborside San Leandro my role was managing all day to day operation of a retail store. Stay in compliance with all CA cannabis regulations, and promote the core values of the company. -Manage a team of 8 employees - obtained OSHA certification - managed POS systems - help manage, design and implement marketing initiatives - created SOP's for daily operations As the GM of Harborside San Leandro my role was managing all day to day operation of a retail store. Stay in compliance with all CA cannabis regulations, and promote the core values of the company. -Manage a team of 8 employees - obtained OSHA certification - managed POS systems - help manage, design and implement marketing initiatives - created SOP's for daily operations
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Green Guyz Collective
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Oakland, CA
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General Manager
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Mar 2019 - Dec 2019
Setup and manage POS - Blaze POS Report all sales to the CEO Daily Cash handling, counting drivers in and out for the day Cash Payouts for vendors and employees Balance the budget for the company Stock and track inventory Strategize marketing plans for events and online via google, yelp and other online directories Create workflow processes for all positions - Dispatch, Inventory Management, Drivers, CSR Train all employees: Drivers, Dispatch, CSR Interview and hiring Manage Inventory Set up marketing campaigns through text, email, social media, street teams and online directories Increasing customer retention from 10% to 35% Manage Purchases - negotiate pricing and maximize sales Set up Metrc Show less
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greenrush
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United States
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Advertising Services
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1 - 100 Employee
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Client Success Manager
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Dec 2017 - Mar 2019
• Onboard new clients to the platform and get them accustomed to using the various tools provided within the platform to drive sales and track growth. The goal as a company is to provide our clients with the technology and expertise to bring in new customers, retain a large customer base, and to generate positive growth month over month using the most current technologies and CRM software. • Obtain cash payments for using the platform, working with cash only businesses • Asana for project management • Zendesk for customer support • Various API integrations with 3rd party providers for driver tracking, POS, menu management, retention management. Show less
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ENTIRELYPETS PHARMACY, LLC
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United States
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Retail
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Retail Pharmacy Manager
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Dec 2016 - Dec 2017
Manage pharmacy operations to keep pharmacy compliant with California regulations Order and receive prescription medications Creating an assembly line protocol to increase efficiency and output resulting in a 50% increase in overall output Coordinate team builder and motivational meetings Set up a schedule and manage a team of 15 people Manage large corporate accounts - ensure deliveries were shipped, and quotas were being met Manage pharmacy operations to keep pharmacy compliant with California regulations Order and receive prescription medications Creating an assembly line protocol to increase efficiency and output resulting in a 50% increase in overall output Coordinate team builder and motivational meetings Set up a schedule and manage a team of 15 people Manage large corporate accounts - ensure deliveries were shipped, and quotas were being met
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HealthyPets, Inc.
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United States
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Retail
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1 - 100 Employee
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Customer Account Manager
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Jul 2008 - Dec 2017
Managing accounts and generating higher sales month to month, and year per year. Networking with other distributors and manufacturers to expand the companies product base. Trained in customer service to help de-escalate and resolve customer problems as well as educate customers on products. Managing accounts and generating higher sales month to month, and year per year. Networking with other distributors and manufacturers to expand the companies product base. Trained in customer service to help de-escalate and resolve customer problems as well as educate customers on products.
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Denny's
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United States
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Restaurants
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700 & Above Employee
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Shift Supervisor
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Dec 2003 - Jun 2008
• Customer Service; placing product orders • Dealing with customer relations in general. • cash handling • Cook • Bussing tables • Customer Service; placing product orders • Dealing with customer relations in general. • cash handling • Cook • Bussing tables
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Vector Marketing
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United States
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Manufacturing
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700 & Above Employee
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Certified Field Trainer and Sales Manager
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Nov 2002 - Dec 2003
• Certified field trainer and representative • Processing payments via credit card, debit or cash • Function and communicate with a team to accomplish multiple projects and responsibilities • Listen, educate and accommodate needs of customers to fulfill orders • Posses a high level of knowledge and understanding of Cutco equipment and accessories in order to communicate the benefits and features to the consumer • Obtain skills in filling orders and any promises made to customers to ensure a high level of customer satisfaction and quality customer relations Show less
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Jamba
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United States
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Food and Beverage Services
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700 & Above Employee
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Shift Manager
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Nov 2000 - Nov 2002
• Responsible for training and developing new hires • Cash Drops • Bank deposits • Led a shift team to ensure timely and high quality customer • Developed skills in scheduling and dealing with any conflicts that arose during the day • Responsible for opening and closing procedures, including banking procedures and daily paperwork; as well as opening and closing in general (Key holder) • Responsible for training and developing new hires • Cash Drops • Bank deposits • Led a shift team to ensure timely and high quality customer • Developed skills in scheduling and dealing with any conflicts that arose during the day • Responsible for opening and closing procedures, including banking procedures and daily paperwork; as well as opening and closing in general (Key holder)
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Education
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2014 - 2015
California State University-East Bay
Certification, Pharmacy Technician/Assistant -
2003 - 2008
Chabot College
Chemisty, psychology, medical terminology -
1998 - 2002
Moreau Catholic High School
High School
Community
