Michael Morgano

Marketing Coordinator - Social Media at Trading Downunder Pty Ltd
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Location
AU

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Credentials

  • Google Ads Search Certifcation
    Google
    Nov, 2020
    - Sep, 2024
  • Google Analytics Beginners Certificate
    Google
    Sep, 2019
    - Sep, 2024

Experience

    • Australia
    • Wholesale Import and Export
    • 1 - 100 Employee
    • Marketing Coordinator - Social Media
      • May 2021 - Present

      - Create & design social media content with Adobe Suite ( Photoshop, Indesign) and manage digital media channels for multiple brands - Puma Safety Footwear Australia, Gator Safety Footwear, Trading Downunder - Website maintenance, both backend & frontend - designing layouts and pages, updating inventory, invoicing & completing online sales orders for end users - Create online marketing campaigns across Facebook, Instagram, Mailchimp, Google AdWords (Search) - Analysing and reporting on effectiveness of social media campaigns - Assisting with print and digital catalogue marketing material - General administration and customer support as required - Picking and packing orders for online customers Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Drinks Attendant
      • Sep 2017 - Apr 2021

      - Taking customer orders - Prioritising bar tasks - Explaining and promoting menu items - Assessing customers needs and preferences and making recommendations - Serving and making cocktails and other beverages - Preparing alcoholic and non-alcoholic beverages for patrons - Refilling stock - Checking patron's ID - Taking customer orders - Prioritising bar tasks - Explaining and promoting menu items - Assessing customers needs and preferences and making recommendations - Serving and making cocktails and other beverages - Preparing alcoholic and non-alcoholic beverages for patrons - Refilling stock - Checking patron's ID

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive
      • Aug 2019 - Dec 2019

      - Generating revenue and exceeding sales targets and budgets through the sale of media advertising - Build and nurture relationships with Media Agencies and direct clients through various touch points like presentations; trade shows etc - Developing strategies to achieve sales forecasts and increase market share - Following up and responding to client needs in an effective and timely manner - Monitor market trends, competitor products and promotions - Maintain up to date industry and product knowledge Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Customer Service Front Staff
      • Dec 2012 - Sep 2017

      - Maintained first point of contact with customers that approach - Made customers aware of any new meals, or changes on the menu, or add-ons - Using customer service skills acquired from different experiences such as : difficult customers, customers who struggle to read the menu / speak English - Pack food and drinks for customers - Team leader supervising staff members and training new employees - Cash handling, balancing of tills before and after shift - Preparing the restaurant with stock for trade e.g. packing drinks, boxes, condiments - Frequently reaching promotional sales quota for items - Working with safe handling food practices as per company policy procedure Show less

Education

  • University of Technology Sydney
    Bachelors, Digital Communication and Media/Multimedia
    2016 - 2018

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