Experience

Lube X-Press

• United States
• Automotive
• 1 - 100 Employee

• Store Manager

  • Nov 2019 - Present



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Location Manager

  • Aug 2018 - Nov 2019

  Responsible for more than one distinct areas of operation.  Oversee all personnel and operational functions to include scheduling, customer service problems and requests, reviewing competitive situations and supervising and training new personnel.  Responsible for rental fleet and staff that maintains it. Aware of daily traffic counts, availability of cars, preventive maintenance schedules and the condition of every car available for customer rental. Responsible for more than one distinct areas of operation.  Oversee all personnel and operational functions to include scheduling, customer service problems and requests, reviewing competitive situations and supervising and training new personnel.  Responsible for rental fleet and staff that maintains it. Aware of daily traffic counts, availability of cars, preventive maintenance schedules and the condition of every car available for customer rental.



Walmart

• United States
• Retail
• 700 & Above Employee

• Store Co Manager

  • Sep 2014 - Mar 2018

   3 years-experience supervising over 300 store associates/employees to include the responsibility of performance management, mentoring, hiring and firing.  Assist with directing the management team in facility operation and communicate with both management and hourly associates about facility operations, merchandising and company direction.  Assist in driving sales for the store.  Assist in driving financial performance of the facility.  Ensure compliance with company policies and procedures.  Initiate, direct and participate in community outreach programs and encourage and support associates and managers in serving good members of the community. Model, enforce and provide direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints and issues are successfully resolved within company guidelines and standards. Provide supervision and development opportunities for management and hourly associates. Uphold the company’s open door policy. Show less

• Assistant Manager

  • Sep 2012 - Aug 2014

   Supervised over 60 store associates/employees to include the responsibility of performance management, mentoring, hiring and firing.  Assisted with directing the management team in facility operation and communicate with both management and hourly associates about facility operations, merchandising and company direction.  Assisted in driving sales for the store.  Assisted in driving financial performance of the facility.  Ensured compliance with company policies and procedures. Initiate, direct and participate in community outreach programs and encourage and support associates and managers in serving good members of the community. Show less

• District Manager

  • Feb 2008 - Aug 2012

  In charge of the operational practices of 21 stores making sure each runs smoothly, cleanly and met all budget and sales goals and complied with any marketing campaigns and promotions