Experience

The Floow

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Director

  • Mar 2023 - Present

  Sheffield, England, United Kingdom

• Head of Product

  • Apr 2021 - Mar 2023

  Sheffield, England, United Kingdom



Micast Media Group

• United Kingdom
• Broadcast Media Production and Distribution

• Director of Product

  • Jul 2020 - Apr 2021

  Brighouse, England, United Kingdom Micast.Media is here to make online radio Broadcasting easy and accessible for everyone. From Radio Beginners and Hobbyists to corporate Radio for professional customer engagement. Check us out at Micast.Media or watch the below to find out more.



Covéa Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• lead product owner

  • Apr 2019 - Apr 2021

  Halifax, United Kingdom



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Innovation product Manger (CSPO)

  • Aug 2018 - Apr 2019

  Slough, United Kingdom

• O2 Digital Product Owner (CSPO)

  • Jan 2018 - Jul 2018

  Slough, United Kingdom Product owner for a brand new proposition working in a team to develop product vision, deliver into life and plan future product roadmap. Responsible for product backlog management, ensuring Backlog is correctly groomed and ordered based on product vision / business requirements. Working with Scrum Team across all scrum activities. Targeted on delivering a class leading product that hits leading NPS figures as well as ROI for the business.



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Service Manger

  • Mar 2015 - Jun 2017

  Slough Bath Road Managing end to end service and driving customer experience for Digital Products. Experiance of: SIP, AWS, 4G,3G, 2G Smart Home Technologies, M2M, Telematics, . Recent certification; ITIL Foundation V3 ITIL Intermediate Service Operations ACME Packet Security Gateway Commission and integrate



Huawei

• China
• Telecommunications
• 700 & Above Employee

• 2G Core Network Delivery Manger

  • Jan 2013 - Mar 2015

  Home Delivery Managing re parenting activities on O2 UK Core Network. Moving BSCs from MSC to MSCS and MBC. Working with Program and Project mangers to enable deliver of a new core network. Experience of Trans coding, Transmission and core network planning.



ip.access

• Vendor Customer Support Engineer

  • May 2011 - Jan 2013

  Cambridge, United Kingdom Working closely with various customers helping deliver Femto / Pico solutions into major carriers around the world. As well as providing vendor level support. Experiance: 2G / 3G / BSC / IP Routing / SIP / RTP / Linux / Agile / Software Development /



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• RAN Transmission and SDH Front Office Engineer

  • Oct 2010 - May 2011

  Reading, United Kingdom Working front office on MBNLs RAN TX and 3UKs SDH Network.

• 2nd Line Nokia 3G Ericsson/Nortel 2G Ran Performance Engineer (Contract Ericsson MBNL Network)

  • Jun 2008 - Oct 2010

  Reading, United Kingdom Radio Performance engineer, working across multiple vendors and Technologies.



Orange

• France
• Telecommunications
• 700 & Above Employee

• Network Customer Support - Fault Management Engineer

  • Jun 2005 - Jun 2008

  Darlington, United Kingdom