Michael Monteleone
Associate Buyers Agent at One Buyers Agency- Claim this Profile
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Experience
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One Buyers Agency
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Australia
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Real Estate
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1 - 100 Employee
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Associate Buyers Agent
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Mar 2022 - Present
Associate to Carli Skurnik - Director | One Buyers Agency Associate to Carli Skurnik - Director | One Buyers Agency
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The Star Entertainment Group
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Travel Arrangements
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700 & Above Employee
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Group Sales Executive
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Jul 2021 - Mar 2022
Sales Executive with a focus on the Corporate, Leisure and Business Event Markets. My role includes Client Management and Sales of our Hotels and Event Spaces across our Sydney, Gold Coast and Brisbane properties.
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Group Sales Coordinator - Hotels & Business Events
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Nov 2019 - Jul 2021
Being a National Sales Coordinator, my duties include but are not limited to:- Supporting the Sydney, Gold Coast and Brisbane Based teams with administrative tasks, reporting, contracts, proposals, site inspections, and liaising with operational teams.- Working with a list of clients who I support with Hotel and Event related business. - Source new business and maintain relationships to boost repeat business in our Hotel and Event Spaces- Work on my own projects that will grow and support the team. This includes Market Analysis reports, Competitor Intel, Sales Strategy and Seasonal Package development. - Work closely and maintaining relationships with Hotel & Event Operations, Digital Marketing, Brand, Creative and Public Relations teams across the The Star Entertainment Group. - Working Closely with Revenue and Distribution to activate and gather rate intel to boost sales and raise ADR and Occupancy. - Track budgets, payment of Invoicing and liaising with Accounts. Show less
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Guest Services Associate
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Jul 2017 - Nov 2019
I am currently a Guest Service Associate, Trainer, Operator, Rooms Controller, Guest Relations assistant Concierge and Night Auditor at The Darling Sydney. My job role includes: - Service of Guests to a Forbes Five Star Standard- Working with the Marketing Department to assist in the overall image of The Darling both online and onsite- Lobby Restructure, beautification tasks and design assistant. - Night Audits, Paperwork, Filing, Organisation and Billing Tasks- High Proficiency in the Opera PMS System- Training colleagues to a Forbes 5 Star level of service. - Working with VIP guests utilising Discretion and Confidentiality - Complaint Handling and Problem Solving. - Responding to online review sites, social media, and email feedback. Show less
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Torrens University Australia
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Australia
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Higher Education
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700 & Above Employee
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Senior Marketing Ambassador
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Jan 2018 - Nov 2019
I have a role in attending trade shows and speaking at alumni gatherings, meet and greets and appearing in several marketing campaigns Torrens University Australia. My role consisted of working closely with the marketing and business development teams to directly market to the specified demographics. I also appeared in the Graduation Marketing Campaign for 2018, as a lead role, selecting the cast, and setting, as well as the overall message portrayed. I have a role in attending trade shows and speaking at alumni gatherings, meet and greets and appearing in several marketing campaigns Torrens University Australia. My role consisted of working closely with the marketing and business development teams to directly market to the specified demographics. I also appeared in the Graduation Marketing Campaign for 2018, as a lead role, selecting the cast, and setting, as well as the overall message portrayed.
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Crown Resorts
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Australia
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Hospitality
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700 & Above Employee
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Conference and Events Associate
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Jul 2016 - Jan 2017
I worked within the Conferencing and Events Department as a team leader. My job roles included: - Working with both the Food and Beverage Team, Audio Visual, External Goods Hire Companies and Company Clientele - Dealing with VIP Clients and Guests - Utilising leadership, key eye for design and organisational skills to organise, set-up and run functions. - Entrusted with additional duties, including being apart of the Opening Team for Crown Towers Perth, arranging events in the Executive Lounge (Crystal Club), Being a direct Liaison with event clients and Crown management. - Learning and training colleagues to serve guests at a Prestige Five Star Level. Show less
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Education
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Torrens University Australia
Bachelor of International Business, Business - Hotel & Resort Management -
Les Roches Crans-Montana Global Hospitality
Diploma, Hospitality Management -
Real Estate Academy of Australia
Certificate IV, Real Estate -
Online Academy of Real Estate
Certificate, Social Media Marketing, Elite Sales & Property Management