Michael Moncada

Customer Experience at Naked Prosthetics
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Contact Information
us****@****om
(386) 825-5501
Location
Lacey, Washington, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Bio

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Customer Experience
      • Feb 2021 - Present

      Naked Prosthetics manufactures durable, functional finger prostheses specifically for partial-hand amputation. Our mission is to support people with finger amputation and to positively impact their lives by providing functional, high-quality finger prostheses engineered for strength. Our devices aim to restore the user’s ability to perform daily tasks, supporting job retention and encouraging an active lifestyle. Naked Prosthetics manufactures durable, functional finger prostheses specifically for partial-hand amputation. Our mission is to support people with finger amputation and to positively impact their lives by providing functional, high-quality finger prostheses engineered for strength. Our devices aim to restore the user’s ability to perform daily tasks, supporting job retention and encouraging an active lifestyle.

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Founder/Program Manager
      • Dec 2014 - Jan 2020

      3D Veterans is a vocational program (bootcamp) for veterans focused on providing translational job skills in additive manufacturing and design. As a founding member with a self-taught background in 3D Printing, I built, managed, and oversaw company operations and curriculum development. The curriculum is now implemented in different forms through America Makes public-private partnership. ◊ Managed curriculum direction, development, and outcomes for workforce development program focused on 5 additive manufacturing learning tracks. Design for Additive Manufacturing, Metal 3D Printing Machine Operators, Maker Space Vets Certification, Intro to Additive Manufacturing, and 3D Printing in Education Sales Program. ◊ Managed Salesforce Org, created workflows, processes, database, and automations to improve and implement organization initiatives. ◊ Cultivated partnerships with public & private organizations, and wrote government contracts which led to over $700k in contract revenue within 2 years. ◊ Leveraged local and national partnerships that led to over $1.5m in in-kind contributions through curriculum development, software, facilities, and equipment. ◊ Recruited cross-sector curriculum advisory board from Industry, Academia, and Military Divisions. ◊ Provided leadership to the organization, establishing business direction and actualizing operational plans to meet client expectations and profitability goals. ◊ Directed hiring and training of new department managers to drive organizational improvements. ◊ Oversaw budgetary and financial activities and implemented strategies to grow business and scale. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Operations Manager, Weed Army Community Hospital
      • May 2013 - Jul 2015

      ◊ Focused on Project Management, Operations Orders, Taskings, and Event Coordination.◊ Received, audited, and disseminated over 50 projects a month to specific sections of a 500+ employee hospital command◊ Created strategic partnerships with Military Hospitals to improve efficiency of project completion by 45%.◊ Assisted Emergency Management Supervisor focusing on planning, preparing, and training training exercises focusing on Emergency Preparedness. ◊Assisted Security Manager Focusing on reports, background checks, badge access, in-processing personnel, and training verification. Show less

    • United States Army Soldier
      • Jul 2007 - Jul 2015

      ◊ Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence, or unusual occurrences.◊ Maintained over $5M in equipment with no loss ◊ Monitored multiple databases to keep track of all company inventory.◊ Provided onsite training.◊ Developed and implemented policies and procedures for multiple facilities.◊ Created and implemented policies and procedures for effective practice management.◊ Created and maintained electronic record management (EMR) systems to store data and develop reports.◊ Complied with OSHA and HIPAA regulations.◊ Supervised and led a team of dental hygienists and support staff.◊ Streamlined operational efficiencies by coordinating staff development and succession planning. Show less

    • Operating Room Supervisor
      • Nov 2012 - May 2013

      ◊ Provide assistance to the medical staff during surgical procedures to include the creation and maintenance of sterile fields for surgical procedures.◊ Assisted in preparing patients and operating room environment for surgery. Performed various preoperative and postoperative procedures as directed.◊ Responsible for the sterilization process, which includes inspecting, cleaning, assembling, wraping and sterilizing equipment.

    • Practice Manager
      • Jun 2010 - Nov 2012

      ◊ Responsible for managing, providing guidance and directing the daily work flow of the Patient Coordinator and supported the operations of the Dental Clinic in support of patient care activities at Fort Lewis, WA.◊ Effectively mentored the staff, provided cross training and supported a team centered environment, as well as implemented changes necessary to the growth of our Service members in the base.◊ Responsible for leading and training Soldiers directly under my supervision.

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