Michael Miraglia

Digital Transformation Executive at Simpalm | Top App and Web Developers
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Bio

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Digital Transformation Executive
      • Jan 2020 - Present

    • United States
    • Venture Capital and Private Equity Principals
    • 700 & Above Employee
    • Private Instructor
      • Feb 2010 - Jan 2020

      ● Self-management skills including scheduling lessons, acquiring new clients, and developing a sustainable business. ● Develop relationships and provide in-home instruction to students of all ages and skill levels. ● Determine clients’ needs and cater an instruction plan based on their previous experience and requirements. ● Explains the use of different drum kit and percussion instruments to clients. ● Self-management skills including scheduling lessons, acquiring new clients, and developing a sustainable business. ● Develop relationships and provide in-home instruction to students of all ages and skill levels. ● Determine clients’ needs and cater an instruction plan based on their previous experience and requirements. ● Explains the use of different drum kit and percussion instruments to clients.

  • Bach 2 Rock
    • Bethesda, MD
    • Instructor & Operations Assistant
      • Apr 2018 - Jan 2019

      ● Developed ongoing relationships with customers. ● Assisted with the coordination of music events by selling services to potential customers. ● Instructed young students on musical endeavors and the recording of projects. ● Managed and assisted different organizational levels of multiple bands to become ready for a performance. ● Developed ongoing relationships with customers. ● Assisted with the coordination of music events by selling services to potential customers. ● Instructed young students on musical endeavors and the recording of projects. ● Managed and assisted different organizational levels of multiple bands to become ready for a performance.

    • United States
    • Retail
    • Sales/Customer Service
      • Oct 2016 - May 2017

      ● Assisted customers by determining solutions that would best suit their needs. ● Performed inventory management functions. ● Operated a POS system and handled customer cash and credit orders. ● Serviced power tools by communicating with customers and suppliers. ● Assisted customers by determining solutions that would best suit their needs. ● Performed inventory management functions. ● Operated a POS system and handled customer cash and credit orders. ● Serviced power tools by communicating with customers and suppliers.

    • Waiter
      • Oct 2015 - May 2016

      ● Developed effective customer service skills. ● Developed working relationships with customers. ● Proficiently operated POS system. ● Handled customer purchases including cash and credit orders. ● Established skills managing customer rejection and discontent clients. ● Developed effective customer service skills. ● Developed working relationships with customers. ● Proficiently operated POS system. ● Handled customer purchases including cash and credit orders. ● Established skills managing customer rejection and discontent clients.

  • Bethesda Co-Op
    • Bethesda, MD
    • Cashier
      • Nov 2013 - Apr 2014

      ● Developed working relationships with customers. ● Performed inventory management. ● Handled customer orders including cash and credit orders. ● Assisted with store presentation. ● Developed working relationships with customers. ● Performed inventory management. ● Handled customer orders including cash and credit orders. ● Assisted with store presentation.

    • United States
    • Retail
    • Sales/Customer Service
      • Sep 2011 - Jan 2012

      ● Assisted customers by determining solutions that would best suit their needs. ● Performed inventory management functions. ● Operated a POS system and handled customer cash and credit orders. ● Serviced power tools by communicating with customers and suppliers. ● Assisted customers by determining solutions that would best suit their needs. ● Performed inventory management functions. ● Operated a POS system and handled customer cash and credit orders. ● Serviced power tools by communicating with customers and suppliers.

    • Music Instructor
      • Jun 2011 - Aug 2011

      ● Provided one-on-one and small group instruction to campers. ● Supervised campers in non-music related play activities. ● Provided one-on-one and small group instruction to campers. ● Supervised campers in non-music related play activities.

Education

  • Salisbury University
    Bachelor of Arts - BA, Communication, General
    2015 - 2016
  • Montgomery College
    Associate of Arts - AA, Music Education
    2012 - 2014
  • Mclean High School

Community

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