Michael Merrill
Senior Account Manager at CVE Technologies Group, Inc.- Claim this Profile
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Tagalog Limited working proficiency
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Bio
Experience
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CVE Technologies Group, Inc.
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United States
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Computer and Network Security
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1 - 100 Employee
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Senior Account Manager
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Nov 2018 - Present
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Iron Bow Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Account Manager
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Nov 2013 - Feb 2018
As an Army and Air Force Account Manager, I focus on creating enterprise IT solutions within the Major Commands in the Pacific Rim. ITES-2H/ITES-3H NC-2P SEWP IV/SEWP V GSA Core Competencies: *Business development, prospecting and cold calling. *Qualify opportunities and understand a Command's business drivers. *Build and maintain strong relationships with customers, vendors, and contracting officers. *Work with various Iron Bow sales engineers to… Show more As an Army and Air Force Account Manager, I focus on creating enterprise IT solutions within the Major Commands in the Pacific Rim. ITES-2H/ITES-3H NC-2P SEWP IV/SEWP V GSA Core Competencies: *Business development, prospecting and cold calling. *Qualify opportunities and understand a Command's business drivers. *Build and maintain strong relationships with customers, vendors, and contracting officers. *Work with various Iron Bow sales engineers to help develop customized solutions for customers. *Comprehensive knowledge of contracting vehicles and customer acquisition strategies.
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Senior Inside Sales Representative
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Aug 2011 - Nov 2013
As an Inside Sales Representative for Iron Bow Technologies, I supported Army, Air Force, Navy, and Commercial accounts within Hawaii, South Korea, Guam, and Japan. I maintained strong relationships with the contracting officers within the Pacific Rim territory and have extensive knowledge of the following DoD contracts. ITES-2H SEWP IV GSA Core Competencies: * Develop, foster, and maintain relationships with customers and contracting officers. * Maintain… Show more As an Inside Sales Representative for Iron Bow Technologies, I supported Army, Air Force, Navy, and Commercial accounts within Hawaii, South Korea, Guam, and Japan. I maintained strong relationships with the contracting officers within the Pacific Rim territory and have extensive knowledge of the following DoD contracts. ITES-2H SEWP IV GSA Core Competencies: * Develop, foster, and maintain relationships with customers and contracting officers. * Maintain close working relationships with Account Managers and Engineers to identify opportunities. * Consistently follow up on quotes to expand client base. * Strong understanding of the Iron Bow value proposition within our contracts. * Knowledge and experience with contract negotiations.
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Urban League of Metropolitan Seattle
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United States
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Non-profit Organization Management
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1 - 100 Employee
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IT Manager
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Oct 2008 - Mar 2011
Provide support for all computers, phones, and security systems for roughly 35 employees Maintain and organize website with frequent time-sensitive updates Worked with Joomla to design and build the Urban League’s main website Continually find new ways to stream line communications within the organization and cut costs by utilizing benefits for non-profits Salesforce administrator for the Fund Development department, as well as for the Contractors Development and… Show more Provide support for all computers, phones, and security systems for roughly 35 employees Maintain and organize website with frequent time-sensitive updates Worked with Joomla to design and build the Urban League’s main website Continually find new ways to stream line communications within the organization and cut costs by utilizing benefits for non-profits Salesforce administrator for the Fund Development department, as well as for the Contractors Development and Competiveness Center Forecast for new and upcoming software updates, as well as hardware implementation Excellent communication and customer service skills Show less Provide support for all computers, phones, and security systems for roughly 35 employees Maintain and organize website with frequent time-sensitive updates Worked with Joomla to design and build the Urban League’s main website Continually find new ways to stream line communications within the organization and cut costs by utilizing benefits for non-profits Salesforce administrator for the Fund Development department, as well as for the Contractors Development and… Show more Provide support for all computers, phones, and security systems for roughly 35 employees Maintain and organize website with frequent time-sensitive updates Worked with Joomla to design and build the Urban League’s main website Continually find new ways to stream line communications within the organization and cut costs by utilizing benefits for non-profits Salesforce administrator for the Fund Development department, as well as for the Contractors Development and Competiveness Center Forecast for new and upcoming software updates, as well as hardware implementation Excellent communication and customer service skills Show less
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TRINTERNATIONAL, INC. - @TRIChemicals
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United States
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Wholesale Chemical and Allied Products
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1 - 100 Employee
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IT Intern
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Jul 2008 - Oct 2008
Provided technical support to internal and external users for Windows XP/Vista, Office 2003/2007, and Microsoft CRM 4.0 Assisted project management team in the reconfiguration, design, and construction of three company-based websites. Installed, configured, and maintained Window XP/Vista-based desktop and laptop computers. Customized forms in Microsoft Dynamics CRM 4.0 for inputting confidential company data. Maintained complete hardware inventory using company… Show more Provided technical support to internal and external users for Windows XP/Vista, Office 2003/2007, and Microsoft CRM 4.0 Assisted project management team in the reconfiguration, design, and construction of three company-based websites. Installed, configured, and maintained Window XP/Vista-based desktop and laptop computers. Customized forms in Microsoft Dynamics CRM 4.0 for inputting confidential company data. Maintained complete hardware inventory using company database. Provided 3COM NBX telecommunications support for the company. Show less Provided technical support to internal and external users for Windows XP/Vista, Office 2003/2007, and Microsoft CRM 4.0 Assisted project management team in the reconfiguration, design, and construction of three company-based websites. Installed, configured, and maintained Window XP/Vista-based desktop and laptop computers. Customized forms in Microsoft Dynamics CRM 4.0 for inputting confidential company data. Maintained complete hardware inventory using company… Show more Provided technical support to internal and external users for Windows XP/Vista, Office 2003/2007, and Microsoft CRM 4.0 Assisted project management team in the reconfiguration, design, and construction of three company-based websites. Installed, configured, and maintained Window XP/Vista-based desktop and laptop computers. Customized forms in Microsoft Dynamics CRM 4.0 for inputting confidential company data. Maintained complete hardware inventory using company database. Provided 3COM NBX telecommunications support for the company. Show less
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Education
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Central Washington University
B.S., Information Technology