Experience

Inteliquent, a Sinch company

• United States
• Telecommunications
• 200 - 300 Employee

• Network Engineer II

  • Jul 2020 - Present



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Data Engineer II

  • Nov 2019 - Jul 2020



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Switch Engineer II

  • Jan 2016 - Sep 2019



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Wireless Switch Technician III

  • Mar 2015 - Jan 2016

  Perform daily maintenance and troubleshooting on all circuits and network elements. As well as perform inventory audits and checks of all switch equipment. Perform daily maintenance and troubleshooting on all circuits and network elements. As well as perform inventory audits and checks of all switch equipment.



Ericsson

• Pennsauken, NJ

• Switch Technician II

  • Nov 2012 - Nov 2014

  Responsible for troubleshooting customer and network troubles. As part of 4-man team, I also provisioned trunk orders for cell sites, network trunks, voicemail, and CALEA trunks on the Alcatel Lucent 5ESS switch platform. Perform and maintain software upgrades on various platforms which included LTE, numerous cell site migration and builds, and network trunks. Responsible for troubleshooting customer and network troubles. As part of 4-man team, I also provisioned trunk orders for cell sites, network trunks, voicemail, and CALEA trunks on the Alcatel Lucent 5ESS switch platform. Perform and maintain software upgrades on various platforms which included LTE, numerous cell site migration and builds, and network trunks.



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Voice Specialist II

  • Jul 2011 - Jun 2012

  Build and provisions voice translations for Windstream customers as well as perform disconnects in various switches. Also, perform moves, adds, and changes as well as process escalation requests and work with field technicians to resolve complex troubles. Translated and provisioned approximately over 125 customer orders per week. Provisioned T1 Bundles orders on the Lucent 5ESS, Nortel DMS/Succession and Sonus Insight switch platforms. Provisioned VoIP orders, such as analog lines, PRI and SIP-T using Broadsoft and Sylantro platforms Experience with MetaSolve and ICARE databases. Show less



Broadview Networks King of Prussia, PA

• Network Operation Center Technician II

  • Jan 2010 - Jun 2011

  Provided 2nd and 3rd level support to CO Technicians in the install, configuration, upgrade and support of Network Equipment, which included but not limited to DACS, CAC Multiplexers, Edgelink Multiplexers, Telco Switches, Actelis VoIP System, IMAS (DSLAM) boxes, various Cisco series routers, and Juniper ERX Edge Router. Monitor and troubleshoot SONET/DWDM network equipment including, Turin, White Rock, and FT SONET Equipment. Utilization of the Netrac and Remedy platforms allow us to assist in the isolation of network outages, environmental alarms, and error reporting. We were able to isolate and troubleshoot DS1, DS3, Ethernet, and all Optical circuit degrades and outages which enable us to keep our time to repair under 2 hours. We work directly with LECS/IXCS in diagnosing and correcting circuit troubles. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Translations Specialist

  • Jun 2007 - Apr 2009

  I was part of a small team that managed, provisioned and translated trunk orders for Verizon GNI, but also establishes and maintains standardize switch instructions that comply with ISO Processes and Procedures. Manage trunk disconnect requests on all switch platforms on a weekly basis. Translate and provisioned approximately over 1000 trunk orders per week on the Lucent 5ESS, Nortel DMS/Succession and Sonus Insight switch platforms. I was part of a small team that managed, provisioned and translated trunk orders for Verizon GNI, but also establishes and maintains standardize switch instructions that comply with ISO Processes and Procedures. Manage trunk disconnect requests on all switch platforms on a weekly basis. Translate and provisioned approximately over 1000 trunk orders per week on the Lucent 5ESS, Nortel DMS/Succession and Sonus Insight switch platforms.



ATX Telecommunications

• Senior Switch Technician/ Translation Engineer

  • Dec 1998 - Jan 2007

  Primarily responsible for the troubleshooting customer and network trouble tickets as well as providing customers with updates and resolutions to troubles. As a Translations Engineer, I translated and provisioned line and trunk orders such as analog lines, Private Facility trunks, ISDN Trunks in the Lucent 5ESS, DEX600, and Nortel DMS 100 & 250 switch platforms. I managed and maintain a running inventory of all ATX's end offices and tandems as well as translated routing changes for multiple ratecenters across the 4 LATA's that we operated and provided service in. Performed preventive and corrective maintenance on multiple equipment, such as the Telco Edgelink Multiplexer, CAC Multiplexer, Alcatel 1631 DACS system, Tellabs 5320, 532L, and 5500 DACS systems and the ADTRAN GR4303. Show less