Michael McDonald

Candidate Experience Agent Manager at National Telecommuting Institute
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Contact Information
Location
Chattanooga, Tennessee, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Candidate Experience Agent Manager
      • Apr 2022 - Present

    • Solution Advisors Supervisor
      • Mar 2021 - Apr 2022

    • Candidate Experience Agent Supervisor
      • Mar 2021 - Apr 2022

    • Recruiting and Contact Center Services Supervisor
      • Mar 2019 - Mar 2021

    • Recruiting Services Supervisor
      • Jul 2017 - Mar 2019

    • Recruiter
      • Sep 2016 - Jul 2017

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2015 - Sep 2016
    • United Kingdom
    • IT Services and IT Consulting
    • Network Manager
      • May 2006 - Jun 2011

      Duties included general Windows desktop support and troubleshooting, malware vigilance, managing network connectivity with wireless devices and maintaining back-up and recovery scheduling.

    • United Kingdom
    • Education Administration Programs
    • Library Clerk
      • Aug 2001 - May 2003

      Duties included data entry for the transition to electronic cataloging and book processing / answering queries at the circulation desk.

Education

  • The University of Glasgow
    Master of Arts (M.A.), Historical Studies
    2003 - 2006
  • Cumbernauld College
    Associate's degree, Computing
    2008 - 2011

Community

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