Michael McCuddin
Solutions Architect at The ESCO Group- Claim this Profile
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Bio
Credentials
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Understanding of Managing Industrial Networking for Manufacturing with Cisco Technologies
CiscoFeb, 2020- Sep, 2024 -
CCNA
CiscoJan, 2017- Sep, 2024 -
Certified Information Systems Security Professional (CISSP)
(ISC)²Feb, 2022- Sep, 2024 -
IoT Industry Expert Systems Engineer Representative
CiscoJan, 2017- Sep, 2024 -
Cisco Certified Network Associate Industrial (CCNA Industrial)
CiscoJan, 2017- Sep, 2024 -
Certified Information Systems Security Professional (CISSP)
(ISC)²Jan, 2019- Sep, 2024 -
Cisco Certified Network Associate Industrial (CCNA Industrial)
CiscoJan, 2017- Sep, 2024
Experience
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Solutions Architect
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Oct 2016 - Present
As a Solutions Architect at ESCO my responsibilities include: collaborating across all departments, acting as a visionary to proactively assist in defining the direction for future projects and how IS/IT provides value. They include conceiving strategies and solutions, consensus building, and evangelizing inside the company and out. Responsibilities involve all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design, and implementation.… Show more As a Solutions Architect at ESCO my responsibilities include: collaborating across all departments, acting as a visionary to proactively assist in defining the direction for future projects and how IS/IT provides value. They include conceiving strategies and solutions, consensus building, and evangelizing inside the company and out. Responsibilities involve all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design, and implementation. Additionally they include establishing overall architectural viewpoints and oversight of organizational standards and policies. We identify major system interfaces, business capability needs, and existing architecture weaknesses and opportunities for improvement. Show less As a Solutions Architect at ESCO my responsibilities include: collaborating across all departments, acting as a visionary to proactively assist in defining the direction for future projects and how IS/IT provides value. They include conceiving strategies and solutions, consensus building, and evangelizing inside the company and out. Responsibilities involve all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design, and implementation.… Show more As a Solutions Architect at ESCO my responsibilities include: collaborating across all departments, acting as a visionary to proactively assist in defining the direction for future projects and how IS/IT provides value. They include conceiving strategies and solutions, consensus building, and evangelizing inside the company and out. Responsibilities involve all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design, and implementation. Additionally they include establishing overall architectural viewpoints and oversight of organizational standards and policies. We identify major system interfaces, business capability needs, and existing architecture weaknesses and opportunities for improvement. Show less
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McCuddin Enterprises LLC
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United States
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IT Consultant
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Apr 2013 - Oct 2016
Technical Liaison working with Third Party Provider and project team at Principal Financial Group to implement a Mobile Device Management solution. Creating a marriage of technology and third-party vendor experience to produce a versatile portal through which employees may manage personal mobile devices used to access corporate resources. Technical Liaison working with Third Party Provider and project team at Principal Financial Group to implement a Mobile Device Management solution. Creating a marriage of technology and third-party vendor experience to produce a versatile portal through which employees may manage personal mobile devices used to access corporate resources.
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Principal Financial Group
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United States
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Financial Services
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Senior Network Analyst
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Jan 1998 - Apr 2013
1. Provide prompt, courteous and excellent service to all customers and operate in accordance with the company’s Statement of Business Practices, Affirmative Action, Diversity and other standards. Actively cooperate and interact with all entities of the Principal Financial Group. 2. Coordinate and/or participate in problem solving efforts for escalated network, mainframe, hardware and related software problems. This includes resolving more complex problems and providing guidance and… Show more 1. Provide prompt, courteous and excellent service to all customers and operate in accordance with the company’s Statement of Business Practices, Affirmative Action, Diversity and other standards. Actively cooperate and interact with all entities of the Principal Financial Group. 2. Coordinate and/or participate in problem solving efforts for escalated network, mainframe, hardware and related software problems. This includes resolving more complex problems and providing guidance and technical expertise to assist in resolving less complex problems. 3. Provide advanced technical guidance, work direction and development of skills to network support personnel. 4. Evaluate and make recommendations for network components tuning and operation, including but not limited to, recommendations for purchase of hardware, software, operation systems and services. Evaluate, recommend and assist with changes to data network infrastructure configurations. This requires a thorough understanding of systems used around the corporation as well as excellent knowledge of how all systems interact with the network and mainframe. 5. Work with other departments and subsidiaries to design and implement network solutions in order to accomplish defined business objectives. 6. Maintain and develop all job skills, including but not limited to: internetworking hardware/software, project management, financial services business knowledge, management and personnel administration. Assist in training others in these skills. 7. Perform necessary job related duties in a timely and effective manner to ensure assigned programs/systems are available and operational, keeping their overall downtime to a minimum. 8. Perform other job related duties and special projects as required.
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Network Analyst
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Dec 1995 - Jan 1998
1. Provide prompt, courteous and excellent service to all customers and operate in accordance with the company’s Statement of Business Practices, Affirmative Action, Diversity and other standards. Actively cooperate and interact with all entities of the Principal Financial Group. 2. Provide advanced technical expertise, training and or work direction, ie develop skills, counsel, and prepare appraisals and development plans for the Network Support personnel. 3. Analyze, develop/improve… Show more 1. Provide prompt, courteous and excellent service to all customers and operate in accordance with the company’s Statement of Business Practices, Affirmative Action, Diversity and other standards. Actively cooperate and interact with all entities of the Principal Financial Group. 2. Provide advanced technical expertise, training and or work direction, ie develop skills, counsel, and prepare appraisals and development plans for the Network Support personnel. 3. Analyze, develop/improve and document work flow procedures for the Network Support teams and communicate these procedures to the affected areas of the company. 4. Perform capacity planning by monitoring network performance, customer additions, software licensing and hardware updates. 5. Provide technical support, training and consulting for LAN administrators, business analysts and other support personnel in the company. 6. Initiate and participate in network related research using project management skills. Develop standards and plan for implementation of researched technologies. 7. Provide technical guidance and direction to the network customers, administrators and other SBU/SCBU customers in the company. This may be in the form of large/small group meetings, presentations or seminars. 8. Continue development of technical skills, analysis skills, financial services business knowledge and products by working with customers, attending appropriate training or seminars and reading trade journals. 9. Perform other job related duties and special projects as required. This includes ensuring assigned programs/systems are available and operational, keeping their overall downtime to a minimum.
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LAN Support Specialist
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Mar 1993 - Dec 1995
1. Provide prompt, courteous and excellent service to internal and external customers at all times. This includes an obligation to actively cooperate and interact with other SBUs and SCBUs to advance the overall interests of The Principal Financial Group. 2. Provide advanced technical support to Local Area Network File Server customers, LAN Administrators, Business Analysts and other support personnel within the company. Log, troubleshoot and document problems reported by these… Show more 1. Provide prompt, courteous and excellent service to internal and external customers at all times. This includes an obligation to actively cooperate and interact with other SBUs and SCBUs to advance the overall interests of The Principal Financial Group. 2. Provide advanced technical support to Local Area Network File Server customers, LAN Administrators, Business Analysts and other support personnel within the company. Log, troubleshoot and document problems reported by these customers. 3. Prepare, test and document Novell Netware file servers hardware and software before placing them into production. After production, maintain and evaluate performance of these file servers. 4. Research LAN related hardware and software in coordination and cooperation with other areas of the company and utilize project management techniques. Develop standards and plan for implementation of researched technologies. 5. Provide advanced training for Local Area Network users, administrators and support personnel. Develop training material and document procedures needed for such training. 6. Install software applications on Netware file servers following and/or developing company standard procedures. This includes coding, testing, evaluating and documenting the impact of these applications on file servers and LAN stations. 7 Setup networking hardware and software for PCs and printers that will be connected to the Local Area Network. This includes coding, testing, and documenting batch and configuration files. 8. Develop expertise in two or more assigned specialized ares of Wide Area Network and Local Area Network Administration by attending appropriate training sessions, conferences, seminars and reading trade journals.
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Assistant LAN Support Analyst
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Apr 1992 - Apr 1993
1. Provide file server local area network hardware/software troubleshooting using technical expertise/knowledge. 2. Coordinate the planning, design, and install of expanding local area networks. 3. Install new local area networks hardware/software according to company standards and assist in the installation of local area network explansions. 4. Assist the Research area in the evaluation of new LAN technology and introduce to the appropriate personnel within the company. 5. Provide… Show more 1. Provide file server local area network hardware/software troubleshooting using technical expertise/knowledge. 2. Coordinate the planning, design, and install of expanding local area networks. 3. Install new local area networks hardware/software according to company standards and assist in the installation of local area network explansions. 4. Assist the Research area in the evaluation of new LAN technology and introduce to the appropriate personnel within the company. 5. Provide technical support to all LAN administrators in the home office.
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Education
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1985 - 1990
Iowa State University - College of Business
Bachelor’s Degree, Management Information Systems, General
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