Mobility Supplier Manager

• May 2021 - Present

Territory Account Executive

• Nov 2019 - May 2020

● Assigned and managed a territory consisting of 71 T-Mobile branded retail locations. ● Analyze sales data and create reports for weekly, monthly, quarterly business reviews with company leadership. ● Demonstrated wireless technology, educated consumers, provided technical assistance, OS troubleshooting. ● Results included a 35% increase in productivity for assigned territory during first 90 days of role. ● Assigned and managed a territory consisting of 71 T-Mobile branded retail locations. ● Analyze sales data and create reports for weekly, monthly, quarterly business reviews with company leadership. ● Demonstrated wireless technology, educated consumers, provided technical assistance, OS troubleshooting. ● Results included a 35% increase in productivity for assigned territory during first 90 days of role.

Manager, Indirect Accounts

• Dec 2015 - Feb 2019

● Managed a team of four Account Service Representatives to ensure optimal performance and efficiency. ● Established strong relationships as the primary business consultant to dealer principals. ● Worked closely with Operation and IT teams to ensure software systems used by accounts were functioning properly. ● Report, diagnose, and resolve any technical issues with our IT and vendor help desk teams. Winners Circle Recipient – Q1 2019 Top Account Manager LA Market ● Managed a team of four Account Service Representatives to ensure optimal performance and efficiency. ● Established strong relationships as the primary business consultant to dealer principals. ● Worked closely with Operation and IT teams to ensure software systems used by accounts were functioning properly. ● Report, diagnose, and resolve any technical issues with our IT and vendor help desk teams. Winners Circle Recipient – Q1 2019 Top Account Manager LA Market

Business Development Manager

• Nov 2013 - Nov 2014

● Responsible for all relationship activities with non-profit organizations from lead generation, event execution, customer life-cycle management. ● Position company proprietary SaaS product to non-profit organizations by developing and cold calling leads, securing in person meetings with decision makers, demonstrating our technology, implementing into current client software platforms. ● Responsible for all relationship activities with non-profit organizations from lead generation, event execution, customer life-cycle management. ● Position company proprietary SaaS product to non-profit organizations by developing and cold calling leads, securing in person meetings with decision makers, demonstrating our technology, implementing into current client software platforms.

Manager, National Accounts

• Mar 2002 - Jun 2012

Responsible for driving sales by developing and managing T-Mobile Wholesale and Sub Dealer Partner accounts and relationships. Accountable for implementing business plans which aligned with the full potential of the T-Mobile brand. Responsible for delivering incremental distribution and sales, managing partner relationships, and achieving multiple performance and cost objectives. Provide reporting/data and to several functional groups inside T-Mobile. Job duties also included providing focus on sales strategies and tactics, including key initiatives such as increasing month over month, and year-over-year activation performance, launching new products and services, supporting promotional offers and delivering on short and long term company objectives. Focus in achieving and delivering the highest operational proficiencies for sales metrics, inventory control, inventory forecasting, and P/L statement management. Show less

Indirect Sales Manager/Sr. District Manager

• Mar 2002 - Jul 2007

Responsible for hiring and developing a team of 4 Account Development Representatives (ADR) in meeting objectives of T-Mobile while continuing to build and improve strengths and opportunities. Results included a team member awarded Top ADR of the year, 2006. Additional responsibilities included leading a successful launch of new indirect accounts and dealer locations by delivering training to assigned accounts on current policies, procedures, and guidelines for T-Mobile.

Indirect Sales Manager

• Jan 2000 - Jan 2002

As an Indirect Sales Manager, job responsibilities included developing relationships with managers / store employees for 150 Mass Merchant locations by implementing methods which increased amount of Sprint PCS services sold through sales incentives, merchandising, training and assisting on sales floor. Managed and coached team of 4 Indirect Account Executives, assigned monthly quotas, and performed weekly / monthly performance reviews, identifying successes and performance gaps. Presented, demonstrated, and enforced Spring PCS product and service advantages over competition by organizing sales rallies and training. Show less

Sales and Merchandising Manager

• Jan 1999 - Jan 2000

The primary duties of the Sales and Merchandising Manager is to verify goals were met for each location by managing, motivating and developing Sprint PCS weekend sales representatives. Ensured retailers and dealers were informed of current promotions, procedures and mobile phone handsets, driving consistent customer experience within each retail location. Increased weekend sales by effectively managing Orange County SWAT program, which included hiring, training and supervising team of 30 – 75 Sales and Merchandising Associates positioned in large national retail accounts. Show less

Indirect Account Executive

• Jan 1998 - Jan 1999

As an Indirect Account Executive, my job duties included managing sales activity for up to 40 retail locations, merchandising and training, and organizing weekly sales calls with Divisional managers to identify sales opportunities and revenue drivers for retail locations in assigned territory. Responsible for developing relationships with key store managers/employees, increasing revenue by implementing strategic marketing activities within each location.

Retail Store Manager

• Jan 1997 - Jan 1998

Launch the first four corporate owned Sprint PCS retail locations in Orange County. Primary duties were managing the daily operations of a retail store. This included hiring and training sales reps, quota assignments, reconciling daily cash intake, monitoring associate time cards, assist in resolving customer issues.