Experience

Northern Oklahoma College

• IT Director



HUMAN SERVICES, VERMONT AGENCY OF

• United States
• Government Administration
• 1 - 100 Employee

• Electronic Imaging Technician

  • Jun 2002 - Sep 2006

  I was responsible for implamenting a new imaging system for the Office of Child Support. Resolved any questions or conflicts with the use of the imaging system. All hard and soft copy documents, past and present, were imaged and indexed for retrieval by OCS staff. Daily documents were imaged on a daily basis with outgoing file requests also being imaged as soon as possible. I was responsible for creating procrdure manuals that would assist in the use of the scanning hardware and operating system. I also did many research projects concerning our data information and correcting the information to comply with Federal mandates. I received many awards and received outstanding evaluations during my employment. Show less



Department of Commerce

• Salt Lake City Metropolitan Area

• Electronic Commerce & Licensing Coordinator

  • Jul 1998 - Feb 2001

  Maintained a high standard of public relations and customer service pertaining to information and services that the Division provides and resolution of questions or problems. Created and maintained the Division’s web site (Webmaster). Designed and implemented pages and services on-line. I was responsible for licensing and renewal of Certification Authorities for the use of Digital Signatures within the state. I have presented the Digital Signature processes on behave of the State of Utah to representatives from Belgium and Hungary. I served on an advisement committee for the State Digital Signature Program and attended the State Electronic Commerce Council on a monthly basis on behave of the Division. I was responsible for implementing and training staff on the Department’s Licensing Enforcement System. I was responsible for issuing and printing over 15,000 monthly notices and 25,000 monthly renewals to Utah businesses. Responsible for allowing access to all Division forms electronically. Also worked on pilot projects that would bring multiple agencies together online, to create more simplified applications. Maintained statistical information on Utah businesses and Division functions. Supervised four staff members on daily responsibilities and Department policies. Organized and composed procedure manuals for work responsibilities and other areas within the Division. Show less